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The Princess Hotel – St Pancras Hotel Group

2.0 star property

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Photo gallery for The Princess Hotel – St Pancras Hotel Group

Front of property
Basic Twin Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace
Exterior
Free toiletries, hair dryer, towels, soap
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • The British Museum
    ‪19 min walk‬
  • Big Ben
    ‪8 min drive‬
  • Buckingham Palace
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Basic Five Room, Shared Bathroom

Basic Five Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Five Room, Shared Bathroom

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Basic Twin Room, Shared Bathroom

Basic Twin Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Twin Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Double Room, Shared Bathroom

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Premium bedding, Select Comfort beds, desk, laptop workspace

Basic Single Room, Shared Bathroom

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

The Princess Hotel – St Pancras Hotel Group

Victorian hotel in London with a 24-hour front desk
Along with valet parking, this hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a front desk safe are on-site.
The Princess Hotel – St Pancras Hotel Group offers 27 accommodations with coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Princess Hotel – St Pancras Hotel Group. During your stay, you'll be within walking distance of Granary Square. Free WiFi in public areas, concierge services and valet parking (surcharge) are available.
  • Free WiFi
  • Valet parking and self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Granary Square and University of London
The Princess Hotel – St Pancras Hotel Group offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The Princess Hotel – St Pancras Hotel Group also features express check-out and a front desk safe. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian London hotel.

Languages

English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 25 per day
  • Valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Princess Hotel London
Princess London
Princess Hotel
Princess Hotel St Pancras Hotel Group
The Princess Hotel – St Pancras Hotel Group Hotel

The Princess Hotel – St Pancras Hotel Group Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 270 out of 1083 reviews
Rating 8 - Good. 456 out of 1083 reviews
Rating 6 - Okay. 218 out of 1083 reviews
Rating 4 - Poor. 78 out of 1083 reviews
Rating 2 - Terrible. 61 out of 1083 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I need a good value for money room and I got one
Stayed 1 night in Dec 2024

6/10 Okay

M Jason

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and warm, clear and just right for the price
Stayed 1 night in Dec 2024

8/10 Good

COLIN, Toronto

The only issue was being on the top floor- 3rd. With a large bulky suitcase it took a bit to manoeuvre the narrow staircase up to the top floor- no elevator unfortunately.
Stayed 2 nights in Dec 2024

4/10 Poor

Bailey

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ann

Liked: Staff & service
Property was convenient but not for me. I had a large suitcase and almost 60 and was put in the top room of several flights. I didn’t mind too much but many this age would struggle.the staff were all kind but my room especially sloped a lot and with vertigo I did struggle. Luckily I was out of the room most of the time and it is fine for popping in and out. For the money and location it is ok. Otherwise I would choose elsewhere.
Stayed 4 nights in Nov 2024

10/10 Excellent

Debra

Travelled with family
This was a perfect place for us to stay. I was looking for cheap but also for clean. It was both. A for the cleanliness. We also had personable staff who gave us a great recommendation for a breakfast restaurant and also let us keep our luggage with them for a few hours, which really helped us.
Stayed 1 night in Nov 2024

8/10 Good

Jozef

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One nighter
Ideal location for access to events and railway stations
Stayed 1 night in Oct 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
The shared bathroom was not a problem at all during our few days at the princess hotel. The staff kept areas super clean and the location was perfect for the trains ❤️
Stayed 5 nights in Oct 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, room comfort
Quite good place so close to St Pancras. Clean and well run and value for money
Stayed 1 night in Oct 2024

10/10 Excellent

felix

Liked: Property conditions & facilities
Near by train stations
Stayed 3 nights in Oct 2024

4/10 Poor

Neil

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
my own fault - but i booked this without fully checking this. The room had a strong odour upon walking in - i went out for a walk came back and the smell was still there. In addition the rooms dont have toilets which i find very odd and inconvenient - i decided to relocate to another hotel due to the smell and lack of facilities within the room
Stayed 3 nights in Oct 2024

8/10 Good

Francine

Stayed 2 nights in Oct 2024

10/10 Excellent

thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Raphael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Basic, uncomfortable, did not sleep well!
I was after a basic nights stay ahead of catching a train, but it was even more basic than I had imagined. The shared bathroom was tiny (a bit like being in train toilet) there is no AC and it was hot, and with the window open really noisy, there was no bedside light, you have either full bright light, or nothing. Finally the bed was very short, so for a 192cm guy, my legs hung off the end, not very comfortable...Not great value for money The staff at reception were at least very friendly!
Stayed 1 night in Sep 2024

4/10 Poor

Isaiah

Stayed 1 night in Jun 2024

6/10 Okay

John

Travelled with group
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, secure building, and convenient location to access London attractions. Definitely will come back in my next London trip.
Stayed 7 nights in Sep 2024

8/10 Good

Eileen

Liked: Cleanliness
Tiny room and shared bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Princess was perfect for me!! Starting with the great communication before I arrived, then continued great service throughout my stay, and a helpful goodbye as I left. It is spotlessly clean, quiet and safe and always had a smiling helper nearby. This is an outstanding hotel and I recommend it highly!!
Stayed 6 nights in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Adeleye

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024