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Radisson Blu Hotel, London Marble Arch (formerly Sussex)

4.0 star property
VIP Access

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February 2025
March 2025

Photo gallery for Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Breakfast, lunch, dinner served; British cuisine
Lobby
Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; British cuisine
Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
19-25 Granville Place, Marble Arch, London, England, W1H 6PA
  • Selfridges
    ‪2 min walk‬
  • Portman Square
    ‪3 min walk‬
  • Marble Arch
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room (Individual)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room (Individual)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Premium)

Deluxe Room (Premium) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room (Premium)

  • Sleeps 3
  • 1 King Bed

View all photos for Room (Individual)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room (Individual)

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Hotel with a 24-hour fitness centre, steps from Selfridges
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Radisson Blu Hotel, London Marble Arch (formerly Sussex) offers 101 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Radisson Blu Hotel, London Marble Arch (formerly Sussex)'s great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy British cuisine while dining at Steak & Lobster
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Selfridges and Portman Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 161 square feet (15 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Marble Arch (formerly Sussex).

This London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Steak & Lobster – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, French, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 48 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steak & Lobster

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 161 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person
  • Nearby parking fee: GBP 48.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Radisson Edwardian Sussex
Radisson Blu Edwardian Sussex
Radisson Blu Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London
Radisson Blu Edwardian Sussex London
Radisson Edwardian Blu Sussex
Radisson Edwardian Sussex
Radisson Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London, England

Radisson Blu Hotel, London Marble Arch (formerly Sussex) Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 358 out of 1004 reviews" "
Rating 8 - Good. 397 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 58 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Conyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Selma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great beds
I really like staying here and have done so several times. The location is wonderful, with all the shopping on Oxford Street, Marylebone and Mayfair. As a solo traveller it is also convenient that they have an onsite restaurant. The staff is very helpful and I even got an upgrade when I mentioned how much I had liked my room the previous time. The only very small comment is that my room looked tired and could be fixed up a bit. But I have to say that the beds and bedding are the best in London.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tiny and located in the stairwell. So can hear everyone coming and going. The room was basically a closet located inside a stairwell. Won't be staying again.
Stayed 2 nights in Oct 2024

8/10 Good

Keith, Pennsauken

Liked: Cleanliness
Disliked: Amenities
The location of this hotel is excellent, near public transportation and shopping on Oxford Street. The hotel itself was fine, but I would not rate it four stars. I would give it 2.5. Rooms were clean but nothing to write home about.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gozde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Especially the breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
I only needed to stay overnight as I had an eye op at Moorfields. Check-in was easy. The room was clean and had lovely facilities. I treated myself to room service for supper and breakfast. Lovely meals provided. The bed was really comfortable. I had a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, staff & service
Comfortable but lacked charm and atmosphere. Room tiny for the price. Not as expected from Radisson Blu.
Stayed 1 night in Oct 2024

8/10 Good

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, clean. Our room was a reasonable size except we had a step up to desk area and another into bathroom. These are not delineated by any change in carpet colour, I tripped up the step to desk and bruised my backside and arm, I also pulled a muscle in my back giving me a lot of pain.
Stayed 1 night in Oct 2024

6/10 Okay

Ryan

Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very comfy bed and spacious room for London I got a free upgrade and the staff were very friendly Great location just off Marble Arch and Oxford Street
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed
Stayed 1 night in Oct 2024

4/10 Poor

Keith

Business traveller
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ma Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
Noisy
Stayed 3 nights in Oct 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness
Carpets could do with refresh. Conveniently located and comfortable room
Stayed 5 nights in Sep 2024

4/10 Poor

Roger J

Disliked: Staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Roger J

Business traveller
Liked: Cleanliness
Disliked: Amenities
I have been staying here for many years. This trip I was extremely disappointed. Check in was disorganized. The hotel itself is starting to show wear with dirty carpets and the elevator impossible with staff using it as well as guests. All the longtime staff that was there for years is gone, replaced with a young and not so knowledgeable staff.Also when I mentioned I that I had been there in December, the person at the front desk said I wouldn't remember so many people stay here. I have to rethink staying here after probably 8 years of staying there 2 to 3 times a year.
Stayed 2 nights in Sep 2024

4/10 Poor

Gillian

Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 4 nights in Sep 2024

6/10 Okay

Verity

Liked: Cleanliness, staff & service
Property was fine for what we needed. The only criticism is that the room was very small.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mohamed

Stayed 2 nights in Sep 2024

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with much larger rooms than expected. We asked for one of the sleeper couches to be used for a third adult and it was extremely comfortable and not cramped in the room. Only thing is the plugs were further away from the bed than expected. I will bring longer charging cords, or if you are someone who likes their phone while in bed. Hotel is off the main oxford st, down a one way, which makes it feel almost hidden in a very good way! Lifts and air conditions were amazing! Arrived into LHR and hotel was extremely accommodating about holding luggage there was a tag and number system that made us feel very secure leaving our luggage. Did not eat at hotel breakfast or dinner. Literally around the corner there is everything you could need from Mark and spencers full grocery to souvenir shops and primark. Marble arch tube stop is 5mins walk and due to proximity of extremely busy streets Uber's were around any all times if day and night.
Stayed 2 nights in Sep 2024

8/10 Good

suzy l

Liked: Cleanliness, staff & service, amenities
I loved the neighborhood and it's central location. The value for the room itself was not great. I stayed on the ground floor which I didn't feel was so safe or comfortable. The staff was not always efficient though always nice
Stayed 4 nights in Sep 2024