Sapphire Hotel

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Dates

December 2024

January 2025

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk

Housekeeping

Free WiFi

Business services

Explore the area

35 Shepherds Bush Road, London, England, W6 7LU

Shepherd's Bush Empire
4 min walk
Westfield London Shopping Centre
12 min walk
Eventim Apollo
14 min walk
London (LHR-Heathrow)
28 min drive

Room options

Single Room, Private Bathroom

Sleeps 1
1 Single Bed

Twin Room, Private Bathroom

Sleeps 2
2 Single Beds

Double Room, Private Bathroom

Sleeps 2
1 Double Bed

Triple Room, Private Bathroom

17 sq m
Sleeps 3
1 Double Bed and 1 Single Bed

Similar properties

Free WiFi

Room service

24/7 front desk

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Hotel with a 24-hour front desk, near Westfield London Shopping Centre

Concierge services, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a TV in a common area.

Sapphire Hotel offers 14 accommodations with DVD players and a safe. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sapphire Hotel. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Features include free WiFi in public areas and concierge services.

Free WiFi
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 2-minute drive from Westfield London Shopping Centre and 7 minutes from Hyde Park

As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Offsite parking available (GBP 8.50 per day)
Street parking available

Family friendly

DVD player
In-room refrigerator
Soundproofed rooms

Conveniences

24-hour front desk
Luggage storage

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Computer station

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

1 building
5 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

DVD player
LED TV with satellite channels

Food and drink

Coffee/tea maker
Refrigerator

Desk
Desk chair
Heating
Iron/ironing board
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in fee: GBP 20

Late check-in subject to availability

Late check-in fee: GBP 20 for check-in between 1:00 AM and 2:00 AM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: GBP 8.5 per day (10 ft away)
Early check-in fee: GBP 20 (subject to availability)
Late check-in fee: GBP 20 for check-in between 1:00 AM and 2:00 AM
Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

The check-in location differs from the property location. To check in, guests will need to go to 49 Shepherds Bush Road W6 7LU
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London

Sapphire London

Sapphire Hotel Hotel

Sapphire Hotel London, England

Sapphire Hotel London

Sapphire Hotel Hotel London

Sapphire Hotel Reviews

6.8

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

2/10 Terrible

Adelita

24 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Ladder was on the entrance doorway at the basement. 2 fire extinguisher were also at the entrance doorway just lying on the floor. When entering the basement where the room is, it’s stinky. Chandelier light bulbs are not working. Small refrigerator in the room is not cooling and dirty Microwave in the basement kitchen is dirty Place is not recommendable and I’ll never stay in this hotel again.

Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Travelled with group

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect as a base

Great little place. Friendly staff, clean.

Stayed 1 night in Aug 2024

10/10 Excellent

Fionnuala

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pearl Hotel (A Great Find)

I stayed in the Pearl Hotel not Sapphire Hotel. It was a great find, just needed for somewhere to sleep, great value, and bed was super comfortable. Staff very obligeing, no problems, had luggage storage so before you could check in and when you checked out luggage could be left behind and collected again. This is a basic, clean, friendly place to stay, it was perfect for my needs Thank you Pearl Hotel.

Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

22 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't stay here again

Booked a room in the Sapphire Hotel, upon check-in was told am staying in the sister hotel 3 doors down the road called the Pearl Hotel. The photos of the room in sapphire was part of the reason I booked cheap and nice room for 5 night's. No lift, stairs were steep and was given room on the top floor so getting my bag upstairs was exhausting, would recommend packing lightly. Walls of my room had holes and someone wrote on the walls. Ceiling in the shower had a hole filled with an empty plastic bottle. Every evening at front door there is a strong smell of weed, quite alot of groups of people standing about the outside streets. Constant sirens and people shouting in the street, really busy street. Housekeepers leaving hoovers, piles of laundry over the stairs. Pros. Walking distance to 3 underground stations, bus stops. Room had a tv which i was able to log into my netflix account etc, fan attacted to the wall room can get really hot, fridge was a great feature.

Stayed 5 nights in Aug 2024

8/10 Good

Samantha

Travelled with family

22 Aug 2024

Liked: Property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Mary Ann

21 Aug 2024

We stayed at sapphire hotel last aug 9 and it was very hot that night, the fan provided was covered in dust and did not feel safe to leave the windows open since we were on the ground floor. The bathroom drain was clogged and was very slow to drain the water so it got flooded after I showered.

Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveller

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Neomi

19 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Aug 2024

6/10 Okay

Gavin

Travelled with group

19 Aug 2024

Good transport location. Not good air conditioning or toilet facilities

Stayed 2 nights in Aug 2024

6/10 Okay

Akram

Travelled with group

18 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Kliti

Business traveller

17 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Stanis

15 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 12 nights in Aug 2024

8/10 Good

Nathan

15 Aug 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Amy

Business traveller

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay here regularly for work. Staff are always super accommodating. 10 mins walk to tube station.

Stayed 2 nights in Jul 2024

10/10 Excellent

Rabbi

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

11 Aug 2024

Disliked: Staff & service, property conditions & facilities

Be careful what you're booking!

Stay here if you really cant find anywhere else. Originally put into a different hotel than the one booked online (And it was a s**t hole). Then, when pointed out that this is not the hotel we booked, he put us into to the hotel we should have been in, but it was a twin room, not a double room which we booked. After a third visit to reception (7 hotels up the road), they finally put us into a family room in a basement. Although the room was satisfactory first appearance, it was a very warm evening and the fan didnt work and you couldn't watch the tv comfortably from the bed. I personally wouldn't recommend or stay here again.

Stayed 1 night in Aug 2024