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Sapphire Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sapphire Hotel

Front of property
Staircase
Lobby
Front of property – evening/night
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
35 Shepherds Bush Road, London, England, W6 7LU
  • Westfield London Shopping Centre
    ‪12 min walk‬
  • Eventim Apollo
    ‪14 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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includes taxes & fees
14 Feb - 15 Feb
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About this property

Sapphire Hotel

Hotel in London, near Westfield London Shopping Centre
This smoke-free hotel features concierge services, a computer station and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area.
Sapphire Hotel offers 14 accommodations with DVD players and a safe. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sapphire Hotel. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Westfield London Shopping Centre and 7 minutes from Hyde Park
As a guest of Sapphire Hotel, you'll find tour/ticket assistance, concierge services, and a television in common area. A computer station is on site and WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8.50 per day)
  • Street parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The check-in location differs from the property location. To check in, guests will need to go to 49 Shepherds Bush Road W6 7LU
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 219 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 207 out of 1001 reviews" "
Rating 4 - Poor. 124 out of 1001 reviews" "
Rating 2 - Terrible. 134 out of 1001 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Eason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chantal

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Should have spent £20 and stayed in a better place
It's a very budget hotel so I suppose you get what you paid for. They pretty much converted a semi detached house into a hotel. The room is absolutely tiny and it's in the basement level. It's not the most well maintained, quite a bit of dust and cob webs. The fridge was leaking water. Generally not the most pleasant experience.
Stayed 1 night in Oct 2024

8/10 Good

Francesco

Liked: Staff & service, property conditions & facilities, room comfort
La consiglio
Buona posizione per spostarsi in treno in bus o a piedi è tutto organizzato bene per farci stare bene e informarti..Per me ottima scelta nella struttura
Stayed 2 nights in Oct 2024

8/10 Good

Enrico

Travelled with group
Liked: Cleanliness, staff & service
It was good.
Stayed 1 night in Oct 2024

2/10 Terrible

Asher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting didn’t even stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Stayed 7 nights in Sep 2024

4/10 Poor

Carlos Augusto

Disliked: Staff & service, property conditions & facilities
The room was alright, very small though, the sink in the bathroom was blocked and it was inconvenient to brush teeth or a simply washing your hands. But good location.
Stayed 2 nights in Oct 2024

8/10 Good

Nilufer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent. Cleaner daily. Would stay again!
Stayed 5 nights in Sep 2024

8/10 Good

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Natalie

Disliked: Staff & service, property conditions & facilities
Didn’t stay in the sapphire hotel as booked but moved to pearl. Rooms were ok, tea making but no milk. Also the room had no window that opened and there was a smoking area right outside so smelt of weed and smoke!
Stayed 1 night in Oct 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness
We stayed at this hotel for one night .It was convenient to shops and restaurants .We went to see a gig which was within walking distance ,so ideally situated for us .It was clean and ideal for one night .
Stayed 1 night in Sep 2024

10/10 Excellent

Emmanuella

Stayed 2 nights in Sep 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 3 nights in Sep 2024

8/10 Good

john

Liked: Staff & service, amenities, property conditions & facilities
It's an older building so the carpets were worn and a bit dirty. The manager was excellent and very friendly. The room itself for what you pay was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and nicely located
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Sep 2024

6/10 Okay

Rafael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Victoria, Wirksworth

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean
Clean, compact and does the job, what more do you need
Stayed 1 night in Sep 2024

8/10 Good

Yasir

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

6/10 Okay

NAYAN

Liked: Cleanliness
Location was great
Stayed 2 nights in Sep 2024

8/10 Good

Maheshika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024