St. Pancras Renaissance Hotel London

5.0 star property

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3 restaurants, breakfast, lunch, dinner served; British cuisine
2 bars/lounges
3 restaurants, breakfast, lunch, dinner served; British cuisine
Boating
3 restaurants, breakfast, lunch, dinner served; British cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
Euston Road, London, England, NW1 2AR
  • Russell Square
    ‪12 min walk‬
  • The British Museum
    ‪20 min walk‬
  • Regent's Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

House, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior House, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe House, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (The Haywood Suite)

  • 150 sq m
  • Sleeps 3
  • 1 King Bed

Superior House, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Premier Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite, 3 Bedrooms (The Royal Suite, Includes Kitchen)

  • 248 sq m
  • Sleeps 8
  • 3 Double Beds

Suite, 2 Bedrooms (The Queen Victoria Suite)

  • 108 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Sir John Betjeman Suite)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Superior House, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Sir George Gilbert Scott Suite)

  • 150 sq m
  • Sleeps 3
  • 1 Double Bed

Grand Suite, 1 King Bed (Grand Staircase Suite, Chambers Club)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

St. Pancras Renaissance Hotel London

Luxury hotel connected to a shopping centre in London with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a sauna. Housekeeping is available on request.
St. Pancras Renaissance Hotel London offers 245 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of St. Pancras Renaissance Hotel London's great location. During your stay, you'll be connected to a shopping centre and within walking distance of The British Museum. Features include free WiFi in public areas, plus 3 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy British cuisine at Booking Office 1869, one of the property's 3 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, hot stone massages or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from The British Museum and 8 minutes from Big Ben
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
St. Pancras Renaissance Hotel London offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 4850 square feet (451 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury St. Pancras Renaissance Hotel London. For a fee, parking is available.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Booking Office 1869 – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
The Hansom – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
MI+ME – On-site restaurant. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
St. Pancras Renaissance Hotel London is listed in the 2012 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 37 per day)
  • Parking on site (GBP 80 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 to 35 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Booking Office 1869
  • MI+ME
  • The Hansom

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 4,850 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar in shower (69 centimetre high)
  • Grab bar near toilet (69 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per night, plus a one-time cleaning fee of GBP 30
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 25 to 35 per person
  • Self-parking fee: GBP 80 per day
  • Nearby parking fee: GBP 37 per day (2625 ft away)
  • Pet fee: GBP 40 per pet, per night plus a one-off GBP 30 cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel London St. Pancras
London St. Pancras Hotel
London St. Pancras Hotel Renaissance
London St. Pancras Renaissance
London St. Pancras Renaissance Hotel
Renaissance Hotel London St. Pancras
Renaissance London St. Pancras
Renaissance London St. Pancras Hotel
St. Pancras Renaissance London
St. Pancras Renaissance London Hotel
St. Pancras Renaissance London Hotel England
St. Pancras Renaissance Hotel London
St. Pancras Renaissance Hotel
St. Pancras Renaissance
St Pancras Renaissance London
St. Pancras Renaissance Hotel London Hotel
St. Pancras Renaissance Hotel London London
St. Pancras Renaissance Hotel London Hotel London

St. Pancras Renaissance Hotel London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 564 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 113 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Raj

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
Too expensive for what you get
Stayed 3 nights in Feb 2025

2/10 Terrible

Oisin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor customer service
Reception can't answer the phone, tried to call multiple times with queries and got hung up on mid call while trying to resolve issues. Very poor customer service, rude and unhelpful
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a room there with our 2 children to celebrate our wedding anniversary. We had the nice surprise of being upgraded to the Royal Suite which was absolutely fantastic. The staff at reception was extremely nice and helpful, and gave us access to the lounge while our room was getting ready. Breakfast was amalzing too. All in all, a stay that we will remember for a very long time!
Stayed 1 night in Nov 2024

8/10 Good

Alison

Stayed 2 nights in Nov 2024

6/10 Okay

Henry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing.
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, room comfort
Judgmental reception staff
My first interaction with a reception staff member, Irene, set a poor first impression of the hotel. I wanted to store my luggage at the hotel and she replied saying they only offer luggage storage for hotel guests - assuming that I wasn't a guest without asking me. Did not bother to ask for my passport to confirm. Other than that, the hotel room was spacious but felt a bit dated for the price we were paying. The combined shower and bathtub was very high which makes it not easy to get out, especially for people with accessibility requirements. Apart from the first interaction, the service overall was decent and the location was convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ingvild

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
A member of staff knocked on the door twice, we did not answer, we did not expect anyone, and he just unlocked and walk in!!!! very very rude!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really handy for transport. Staff very friendly and helpful. Very luxorius
Stayed 1 night in Nov 2024

10/10 Excellent

Zohreh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

jeremy

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Unsmiling, cool reception , room not ready at 3.00pm arrival. Room cold and dingy. Daybed/sofa ugly and comfortless. Problem with keys not opening firedoor in corridor and refusing access to Chamber Club for breakfast. Mistake in evening booking for drinks. I was very disappointed, it was not a five star experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient comfortable and iconic.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you arrive you are made to feel you belong and nothing is too much trouble. The building is so beautiful and opulent. Like stepping back to grander times. I recommend the Sunday roast at the booking office
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The history of the hotel building. Wonderfully, grand and Victorian in the original design. Which has been wonderfully restored and updated in a very relatable manor. Fabulous and highly recommended.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not a 5-star stay
The Renaissance Hotel is for some mysterious reason categorised as a 5-star hotel for reasons beyond me. Yes, it has a grand building and absolutely lovely decor, however, the rooms are simply below par. The room is giving old. One of the lamps’ fabric was torn, tables and wooden ornaments scratched and a pesky hair on the bed. Just not overall in good condition. You will pay for great location and nice staff, but the room itself is really more like a 3-star.
Stayed 1 night in Oct 2024