Star Hotel

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Star Hotel

Triple Room | Desk, blackout curtains, free cots/infant beds, free WiFi
Restaurant
Reception hall
Garden
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Shepherd's Bush Empire
    ‪8 min walk‬
  • Eventim Apollo
    ‪10 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Star Hotel

Hotel in London, near Kensington High Street
This smoke-free hotel features express check-out, free Wi-Fi in public areas and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Star Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Kensington High Street and a 3-minute drive from Westfield London Shopping Centre
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 492 reviews" "
Rating 8 - Good. 147 out of 492 reviews" "
Rating 6 - Okay. 32 out of 492 reviews" "
Rating 4 - Poor. 7 out of 492 reviews" "
Rating 2 - Terrible. 3 out of 492 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Rooms lovely and clean.
Stayed 2 nights in Oct 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

ailsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel in a great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynnelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

David Price

Liked: Cleanliness, staff & service, property conditions & facilities
The Star Hotel is wonderful! Friendly, professional staff, conveniently located, lovely neighborhood, cosy and comfortable. I loved it!
Stayed 11 nights in Oct 2024

10/10 Excellent

Grazyna Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised, it was a tiny but spotless place with very nice and helpful staff. Just remember - no lift so if you have a lot of heavy luggage - just inform the hotel earlier. Yummy Italian cafe opposite - recommended by staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

diane

Stayed 2 nights in Sep 2024

8/10 Good

JISUN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place! Great access to bus and subway.
Stayed 3 nights in Sep 2024

8/10 Good

gang

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel, clean and comfortable. Overall good value. Good transport links.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but nice upkeep. New windows with great view of the neighborhood. Convenient to buss end train. Walkable to restaurants. Safe neighborhood. Bathroom is updated. Shower is small but ok for our needs. No elevator. Beds were comfortable. Great Italian bakery across the street.
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and ambiance
Stayed 9 nights in Sep 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is nice. Very busy and a short walk to the train station. There is constantly sirens going by and the carpet seemed dirty.
Stayed 7 nights in Sep 2024

6/10 Okay

Michele

Travelled with family
Disliked: Amenities, property conditions & facilities
Got locked in our room no air condition for one night water was not working in the shower have to walk up 53 stairs to take up your luggage
Stayed 4 nights in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s four stars on the verge of three stars. Basically an old building of flats converted into a hotel. The rooms are just clean enough, but amenities are barebones. (Online pics show a free breakfast – but nope, not anymore.) Showerhead was broken, so washing was a struggle. Front desk is nice enough on check-in, but otherwise actively ignores anyone passing by. (It’s that kind of hotel.) The definition of “just a bed” – there’s no charm or anything special at all about The Star.
Stayed 1 night in Sep 2024

10/10 Excellent

jopie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience to all
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing friendly staff, food was great and service was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, room maybe small to others but for me is a perfect size for solo traveler; bathroom/shower and toilet great (modern). All good
Stayed 4 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to tube station
Stayed 4 nights in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Shower wasn’t great but fine for two night stay. Busy road but couldn’t hear too much with windows shut. Good for the price
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service
We had a room with 3 single beds. The room was fine, no complaints. It was hot so we had the windows open and it can get noisy. But we were out most of the time. Staff were friendly. Location is good, close to underground, quite a few eating places nearby as well.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, if a little dated. In a convenient location with easy access to public transport. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to Par. Even for a 2 Star accommodation
very poor experience. The door handle literally came off the door and into my hands when I first accessed the room. 2 out of 3 days, room service did not come in. the room was scorching hot and the fan supplied in the room wasn't"t working. When I indicated this to the front desk, they instructed me to try another plug??? In the end, I left a day early to avoid staying there any longer. A refund for that last day would be the appropriate thing for that establishment to do.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, very close to transport and shopping options
Stayed 7 nights in Aug 2024