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Star Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Star Hotel

Triple Room | Desk, blackout curtains, free cots/infant beds, free WiFi
Reception hall
Garden
Front of property
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Shepherd's Bush Empire
    8 min walk
  • Eventim Apollo
    10 min walk
  • Olympia Conference and Exhibition Centre
    14 min walk
  • London (LHR-Heathrow)
    27 min drive

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Triple Room

  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Single Room

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Twin Room

  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | Desk, blackout curtains, free cots/infant beds, free WiFi

Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

St Athans Hotel

Pet-friendly
Free WiFi
Business services
Housekeeping
4.0 out of 5, Very good, (1001)
The price is €124
for 1 room
includes taxes & fees
5 Jan - 6 Jan
St Athans Hotel

About this property

Star Hotel

Hotel in London, near Kensington High Street
This smoke-free hotel features express check-out, free WiFi in public areas and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Star Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • 14 minutes by foot from Kensington High Street and a 3-minute drive from Westfield London Shopping Centre
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 9 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 297 out of 483 reviews" "
Rating 8 - Good. 146 out of 483 reviews" "
Rating 6 - Okay. 30 out of 483 reviews" "
Rating 4 - Poor. 7 out of 483 reviews" "
Rating 2 - Terrible. 3 out of 483 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s four stars on the verge of three stars. Basically an old building of flats converted into a hotel. The rooms are just clean enough, but amenities are barebones. (Online pics show a free breakfast – but nope, not anymore.) Showerhead was broken, so washing was a struggle. Front desk is nice enough on check-in, but otherwise actively ignores anyone passing by. (It’s that kind of hotel.) The definition of “just a bed” – there’s no charm or anything special at all about The Star.
Stayed 1 night in Sep 2024

10/10 Excellent

jopie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience to all
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing friendly staff, food was great and service was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, room maybe small to others but for me is a perfect size for solo traveler; bathroom/shower and toilet great (modern). All good
Stayed 4 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to tube station
Stayed 4 nights in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Shower wasn’t great but fine for two night stay. Busy road but couldn’t hear too much with windows shut. Good for the price
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service
We had a room with 3 single beds. The room was fine, no complaints. It was hot so we had the windows open and it can get noisy. But we were out most of the time. Staff were friendly. Location is good, close to underground, quite a few eating places nearby as well.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, if a little dated. In a convenient location with easy access to public transport. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to Par. Even for a 2 Star accommodation
very poor experience. The door handle literally came off the door and into my hands when I first accessed the room. 2 out of 3 days, room service did not come in. the room was scorching hot and the fan supplied in the room wasn't"t working. When I indicated this to the front desk, they instructed me to try another plug??? In the end, I left a day early to avoid staying there any longer. A refund for that last day would be the appropriate thing for that establishment to do.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, very close to transport and shopping options
Stayed 7 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
it's just so cute and quaint and walking distance from the hammersmith station
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dreydon

Travelled with family
Liked: Cleanliness, staff & service
Overall my mother and I liked our stay here, especially thanks to the staff that really looked after us. However, it is a particularly noisy area on London and the rooms could be improved in a couple of ways. But you should be aware there are new owners and they're in the process of improving things and are very responsive to any guest requests and feedback.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
Great location and value, worked great for a few days trip to London, family of four.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service very clean
When arrived lady on reception Lilyanna i think changed our room as my husband has trouble climbing stairs. Also we left our luggage and my husband forhot his jacket and they messaged to say we had left it. We collected it with the case thanks Claudio we would recommend this hotel
Stayed 1 night in Jul 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 3 nights in Jul 2024

2/10 Terrible

Frederique

It was noisy. Neighbors next door moving around and talking during the night.
Stayed 1 night in Jul 2024

8/10 Good

Lina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but it is clean. Good location and reasonable price.
Stayed 1 night in Jul 2024

8/10 Good

Eileen

Stayed 3 nights in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel in a great location.
Great location, close by to both Hammersmith and Shepherds Bush. Easy access, friendly staff, and just ideal for our short visit to London. Room had everything we needed, was comfortable, and no noise from traffic despite being on a busy road. Staff were very welcoming and helpful, and we would definitely consider the hotel for any future visits.
Stayed 2 nights in Jul 2024

10/10 Excellent

Esen

Liked: Cleanliness, staff & service, property conditions & facilities
Room small but has all the essentials. Very clean. Central location close to Hammersmith station, which has 4 different lines running through and lots of dining options around.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ayeesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with everything you need. Right on the street, very close to Tesco and restaurants. Walking distance to the tube.
Stayed 2 nights in Jul 2024

6/10 Okay

Heidi

Travelled with family
Disliked: Amenities
It was a convenient location, but it was right on a very busy street and there was noise from the road 24/7.
Stayed 3 nights in Jul 2024

8/10 Good

Calvin L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made up the room every day, the room was clean and pleasant , the only drawback was with the bed,it was a double bed, which made it very tight for my husband and I...but the area was great close to transportation and restaurants
Stayed 7 nights in Jun 2024