Gem Strathmore Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Gem Strathmore Hotel

Bar (on property)
Front of property
Lounge
View from room
Executive Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Imperial College London
    ‪4 min walk‬
  • Natural History Museum
    ‪5 min walk‬
  • Victoria and Albert Museum
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Superior Double Room

7.8 out of 10
Good
(20 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior Single Room

7.6 out of 10
Good
(4 reviews)
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Executive Double Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Gem Strathmore Hotel

Hotel with a 24-hour front desk, a quick walk to Victoria and Albert Museum
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Gem Strathmore Hotel offers 77 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Gem Strathmore Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Natural History Museum. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Victoria and Albert Museum and Science Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi and wired Internet. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gem Strathmore Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Czech, English, Estonian, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 969 reviews" "
Rating 8 - Good. 391 out of 969 reviews" "
Rating 6 - Okay. 159 out of 969 reviews" "
Rating 4 - Poor. 57 out of 969 reviews" "
Rating 2 - Terrible. 21 out of 969 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anita

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The staff was sweet and helpful. The food was good, good service. There was some rubbish left in the hallway when I got there, and the first day it was picked up after I asked, and the second day it was not They could use more variety in pillows, They were a bit hard. I could hear everything in my room from the other room, including farts, and every word in a conversation, that was uncomfortable, perhaps they should provide white noise machines. Lastly it's uncomfortable to hear the news all day and music in the lounge. The lounge was loverly except for that. Perhaps news with captions, but no volume?
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Stayed 1 night in Sep 2024

10/10 Excellent

Minru

Stayed 1 night in Oct 2024

8/10 Good

Gwen, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were young and seemed somewhat inexperienced. However, they were very attentive and helpful - to the best of their ability. The exterior of the property is under renovation, I wonder if it is under new management with a new staff. The location and proximity to the metro couldn’t be better. I am a solo traveler, and my room was tiny, but very clean and Had everything I needed. I used the laundry service, had tea in the bar but skipped the breakfast because it was expensive and I found another English breakfast right around the corner. I frequented the pub that is a three minute walk. Good food, good beer, and seemed popular with the locals.
Stayed 3 nights in Oct 2024

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a family of four. We had a room on the 1st floor (above ground level) and the room was more than adequate for our purposes. Staff was incredible friendly. The hotel itself is not modern, so if that is what you are looking for you won't find it. That said, the hotel was once a large mansion and exudes old world charm. There is a lovely reception/bar area that is cozy and well-staffed. I loved my stay here and it is less than 5 min. walk from Glouster Road station. Tons of restaurants and shopping nearby. Easy to walk to many neighborhoods in central London. Also, 2 min. from the Natural History museum.
Stayed 4 nights in Oct 2024

2/10 Terrible

Angela

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Junior Receptionists need Training please
The reception is unprofessional. The young white man who was at Reception when I checked in did not bother to inform me that workers were literally on a scaffold outside my window. Imagine my surprise. When I raised the issue the next day he started giggling. Honestly, like a teenager. I would have been happy with a reassurance that he won’t surprise any more female guests. On a more practical level, I had to keep my curtains shut until 4pm when the workers left. No light could come through. Like a dark shoebox. There’s no huge surplus of light in the UK anyways. On departure I requested a printout of the paid receipt. I was told because I booked through the Hotels.com site it would be a break of my personal data! However, I had many times been through the process with other hotels. I jnsisted. The manager came. She immediately printed the receipt snd apologised. My view is that the junior Receptionists need further training.
Stayed 1 night in Oct 2024

10/10 Excellent

MAXIM, Concord

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The location is convenient, the room was clean and comfortable, and the staff were attentive and welcoming.
Stayed 3 nights in Oct 2024

8/10 Good

Helena

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Good, quiet room, but shower was just too tight. Could hardly bend over to get bath soap, no shelving in shower.
Stayed 4 nights in Oct 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath was a bit tired, snd high to step up into for showering. Nice bedding and towels, great amenities, frindly staff. 10 minute walk to pubs, restaurants, cafes and RAH, and tube
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strathmore
This was a lovely hotel in a great location for the Albert Hall. The room was clean and quiet the breakfast was lovely too. The only suggestion I would make would be to have thicker duvets now the weather has changed. The stay was great and the staff were excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2024

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely building in a residential neighborhood, close to Gloucester Road tube station, shopping and restaurants. Friendly and responsive staff. Room and bathroom clean and nicely furnished. Enjoyed our stay - thank you!
Stayed 4 nights in Sep 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Stayed 6 nights in Aug 2024

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Darren

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Chris, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a nice hotel, breakfast was good and the location was great minutes away from Gloucester Road tube station and the nearby Royal Albert Hall.
Stayed 2 nights in Aug 2024

8/10 Good

Joycelen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. So kind, went out of their way to accommodate us when we arrived with tons of bags and a room too small to hold us and them. We will definitely return!
Stayed 2 nights in Aug 2024

6/10 Okay

Veronica, Tucson

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were polite and helpful. However, the property looks worn and lacks amenities (e.g., air con) which are important during the summer months. While a fan was available the room was warm every time one returned from being out.
Stayed 1 night in Sep 2024