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The Bentley London

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bentley London

Exterior
Interior
Interior
Twin Room | Minibar, in-room safe, desk, laptop workspace
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
27 - 33 Harrington Gardens, London, England, SW7 4JX
  • Cromwell Road
    3 min walk
  • Natural History Museum
    9 min walk
  • Imperial College London
    11 min walk
  • London (LGW-Gatwick)
    84 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Interior

Suite

  • Sleeps 2
  • 1 King Bed

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About this property

The Bentley London

Luxury London hotel in London City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, spa services and 24-hour room service.
The Bentley London offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Premium satellite televisions are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Kalon Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Bentley London. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body wraps, aromatherapy or massages at Le Kalon Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Natural History Museum and Kensington High Street
The Bentley London offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury The Bentley London. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:30 AM.
The Bentley London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

Arabic, English, French, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 48 per day)
  • Parking on site (GBP 38 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2003
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 54.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 for adults and from GBP 25 for children
  • Self-parking fee: GBP 38 per day
  • Nearby parking fee: GBP 48 per day
  • Rollaway bed fee: GBP 54.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place an authorization for the entire stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bentley Hilton Hotel London
Bentley Hilton London
Bentley Hotel London
Bentley Hotel London Hilton
Bentley London
Bentley London Hilton
Bentley London Hilton Hotel
Hilton Bentley Hotel London
Hilton Bentley London
Hilton London Bentley
Bentley London Hotel
The Bentley Hotel London
The Bentley London England
The Bentley London a Hilton Hotel
The Bentley Hotel London
The Bentley London Hotel
The Bentley London London
The Bentley London England
Hilton International London
The Bentley London Hotel London

The Bentley London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 344 out of 620 reviews" "
Rating 8 - Good. 151 out of 620 reviews" "
Rating 6 - Okay. 58 out of 620 reviews" "
Rating 4 - Poor. 34 out of 620 reviews" "
Rating 2 - Terrible. 33 out of 620 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and gross like a cheap motel
The rooms are in a terrible condition and filthy. Carpets are terribly stained, curtains are dirty, headboards are stained, shower floor and door are covered in lime/silt, most of the room surfaces were dusty. Housekeeping forgot to service one of the rooms one of the days. 2 towels were stained (not by us), so we put them in the bath to be replaced. Housekeeping simply hung them up without replacing. Used a glass to dissolve some medicine. Housekeeping did not remove it, they just turned it upside down to pretend it was clean. This was all after we complained to management about the state of the rooms. It’s such a pity because the hotel is in a good location and rooms are big, but it feels like you’re staying in a gross motel. The other reviews are too polite when they say that the rooms need a refresh. They need to be completely refurbished!
Stayed 4 nights in Jul 2024

10/10 Excellent

Na Seung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighbourhood
Stayed 1 night in Jul 2024

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

caroline

Stayed 4 nights in Jul 2024

10/10 Excellent

Shannon

Stayed 2 nights in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a quiet area but within 2-3 minute walking distance to underground and shop for essentials (food & drink). Hotel staff very helpful, upgraded us to a king room which was lovely. Towels were luxurious - bath and a shower. Shower had good pressure and was warm. Unfortunately couldn't get spa bath working but that was a minor issue. One small irritant however for me was the bedroom carpet. I could have been doing with a clean as there were a few stains on it. Would definately go back again to this hotel.
Stayed 5 nights in Jun 2024

8/10 Good

Jiayuan

Stayed 5 nights in Jun 2024

10/10 Excellent

Hannes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is at the nearby Millennium Casino Hotel. It presents well, especially if you like red velvet, gilding and marble!
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No one in the Bar, closed early
Stayed 1 night in Apr 2024

4/10 Poor

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel in good location
Enjoyable stay, rooms a little on the tired side (and very hot as air con wasn’t working) but staff very good - for a central London hotel it was great value
Stayed 1 night in Apr 2024

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely and staff great on check in and stay, service was hugely let down by the breakfast which was cold and inedible as been left in a hot box for to long (the heater the box had then gone off) waitress didn’t seem to care or know what to do. When we asked if there was fresh food we’re eventually bought 4 rashers of bacon despite sending away plates with a full English untouched. Had better breakfast in a Travel lodge. The manager very apologetic afterwards but doubt we will stay there again.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the price
It was very dated, quite grotty and broken. Plug sockets hanging off the walls, wires hanging loose, dirty walls and shower/bath. Dirty walls and carpet. No bar, although advertised in the brochure in the room. For the price, i would only rate this hotel a 3*. I opted for a bit more expensive luxury a sit was a special occasion and left feeling disappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Rome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old fashioned hotel in a great location
Beautifully decorated hotel; our room was lovely with nice furnishings and a view overlooking private gardens. The restaurant seemed a bit of an afterthought but not a big deal since there are plenty of dining options in the neighborhood. We stayed here just on our last night in London but will seriously think about staying longer on our next visit.
Stayed 1 night in Mar 2024

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service
Great location, stately hotel but a bit old
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel to stay at. We chose this because it was convenient for the Royal Albert hall and surrounding areas. This stay was for my birthday and the hotel gave us complimentary macaroons and drinks which was a nice touch . Staff very helpful and friendly. Good that we could store our luggage before and after check in . Loved the jacuzzi bath!
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice of hotel, large well equipped room, great bed and convenient for walking to shopping areas or museums.
Stayed 1 night in Feb 2024

10/10 Excellent

Jordan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Feb 2024

6/10 Okay

Patrick

Liked: Cleanliness, room comfort
2 night stay
Nice hotel very comfortable and pleasant with high ceilings it’s very quiet and we used the gym each morning, we stayed 2 nights but never had breakfast, however the Afternoon Tea was really nice and tasty. We were upgraded from Queen to King room and it was spacious, we could not use the bath as the plug was leaking, fortunately we had a shower in the bathroom.
Stayed 2 nights in Feb 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They wouldn't let me stay because I didn't have photo id
Stayed 1 night in Jan 2024

10/10 Excellent

Denise, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd stay at The Bentley, we love the location. Some of the rooms could use a bit of updating, but otherwise the hotel is fantastic
Stayed 5 nights in Dec 2023