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The Dilly

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Dilly

Exterior
Pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily full breakfast (GBP 28 per person)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    2 min walk
  • Bond Street
    3 min walk
  • Leicester Square
    7 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Dilly

Luxury London hotel in London City Centre with a health club
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Piccadilly Circus and Piccadilly
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square metres) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
The Terrace On Piccadilly – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 28 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1001 reviews" "
Rating 8 - Good. 256 out of 1001 reviews" "
Rating 6 - Okay. 161 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dilly was perfect for our needs. We stayed at the Dilly for 4 nights after a week at an Air bnb. This definitely felt like a luxurious stay in comparison. The breakfast was fantastic, make sure to add that on. Location was perfect, we could just walk outside and catch a bus to everywhere we wanted to go. Easy walk or short bus ride to Hyde Park and Green Park. Tons of great shopping on Regent St. And I highly recommend eating at Dishoom! Staff at the Dilly was wonderful and very accommodating. We arrived early and we were able to store on bags with the concierge and we also had a late flight and were able to store our bags after checking out. The gym and the pool were great and provided a nice break from all our sightseeing. Everything was wonderful. I will definitely stay here again when I return to London.
Stayed 4 nights in Aug 2024

8/10 Good

Amos

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast is very disappointing, certainly for a 5 star hotel. One lift out of three not working the entire week, making going up or down a lengthy process. Room 610 A/C struggling to cool the room. Bad smell in the minibar fridge.
Stayed 7 nights in Aug 2024

6/10 Okay

Patrick

Liked: Staff & service
Closer to 3 star than 5 star
Loved the character and interior design of the hotel. You can tell they keep their common areas beautifully kept but the room was average and the air conditioning in our room below average. They did bring us a fan to help with the warmth. Service was great. Bed was decent but not the best. Bathroom average but could be updated. In some ways a 5 star hotel while most is closer to 3 star. Not a bad stay but definitely needs improvement.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location. We enjoyed our 3 night stay at the upscale but affordable hotel, The Dilly at Piccadilly Circus. The rooms were comfy and had all the right amenities for a convenient and comfortable stay. The staff go out of their way to make sure you are happy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The piano bar was superb. The bartender and staff were very welcoming, knowledgeable and nice. The front desk staff and concierge as well. They were very kind and very accommodating. I fell ill my first night, they made sure I was taken care of by helping my husband find everything he needed for me. The location was absolutely perfect. Very much enjoyed our stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

Lee

Stayed 2 nights in Jul 2024

8/10 Good

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service
We stayed at The Dilly, mid July, we found the staff friendly and helpful. The pool and gym area, very good. The rooms are definately tired and in need of TLC but our room was a very good size and clean and neat. The AC was not so good, but it was not too hot, in London, and we were able to leave our window open, for fresh air. I assume The Dilly is undergoing major renos, and the scaffolding outside does not look good.Having said this the location for us was great, short walk to Piccadilly train links, buses at the door to Victoria Station, Fortnum and Mason across the road, The Ritz about a 7 minute walk.
Stayed 9 nights in Jul 2024

10/10 Excellent

Merris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Overnight stay for a theatre break , great location to get around the city either by foot or tube.
Stayed 1 night in Aug 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jo Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

TAS

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Well, a good hotel but only two lifts working. No evidence of being repaired and no mention of the issue from the hotel management. Most hotels with 5 stars would have informed their guests and had the issue fixed with hours. So poor scores from me
Stayed 1 night in Aug 2024

10/10 Excellent

Larysa, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lady at the frond desk upgraded our room to the more spacious with two windows that we could open and sleep with a fresh air. I didn’t ask her name, but she was really very beautiful. All the hotel staff was very nice and helpful. We went to the restaurant and it was very pretty and the food was good too. We started there for only 2 nights after the very long flight and most of the time there we were resting and didn’t explore much.
Stayed 2 nights in Aug 2024

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very helpful staff, comfortable room
Stayed 1 night in Aug 2024

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Katie

Travelled with partner
Very disappointed in the lack of repair to the rooms for the price. Ok location is one of the best but room was very tired and the window was completely rotten as was the sides of the shower not good enough for what they charge. Breakfast however was very good with a good selection.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 5 star hotel we wouldn't stay here again
We informed reception that the plug wasn't releasing in the bathroom, the maintenance man came and just took the plug out, so that was it for the rest of our stay no plug. The shower was dreadful no pressure and the water came out at all different angles so wasn't really usable. Unfortunately my wife wasn't very well overnight on the Saturday therefore we wouldn't be using the breakfast we had already booked for on the Sunday morning to be told we don't normally refund breakfast even though we hadn't used it. In quite a few places the carpet is threadbare on the stairs this doesn't warrant a 5 star hotel. Just generally speaking this hotel isn't a five star hotel we have stayed in a number of 5 star hotels and they are so much better than this one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service
I enjoyed the hotel very much.
Stayed 2 nights in Jul 2024

8/10 Good

F M

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Nice stay, room small for a superior and a bit dusty. Breakfast really nice. The pool was good too.
Stayed 1 night in Jul 2024

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel very friendly staff very convenient to the theatre and room and beds were very comfortable .
Stayed 1 night in Jul 2024

2/10 Terrible

Yaseen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

6/10 Okay

Melissa

Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
A really elegant hotel in the very heart of London with two stylish bars and a restaurant.
Stayed 1 night in Jul 2024