The Jade

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Jade

32-inch flat-screen TV with digital channels, TV, DVD player
32-inch flat-screen TV with digital channels, TV, DVD player
Egyptian cotton sheets, desk, blackout curtains, soundproofing
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
52 Hogarth Road, Earls Court, London, England, SW5 0PU
  • Cromwell Road
    2 min walk
  • No. 10 Restaurant
    2 min walk
  • Earl's Court Station
    4 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

The Jade

Georgian London hotel in London City Centre with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff.
The Jade offers 32 accommodations with DVD players and complimentary bottles of water. Beds feature Egyptian cotton sheets. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Jade. During your stay, you're just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Natural History Museum and Kensington High Street
The Jade offers its guests multilingual staff, tour/ticket assistance, and express check-out. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Languages

Arabic, English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Jade Hotel London
Jade London
The Jade London, England
The Jade Hotel
The Jade London
The Jade Hotel London

The Jade Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 185 out of 580 reviews" "
Rating 8 - Good. 255 out of 580 reviews" "
Rating 6 - Okay. 91 out of 580 reviews" "
Rating 4 - Poor. 29 out of 580 reviews" "
Rating 2 - Terrible. 20 out of 580 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for short stays
Great reception staff. Good for short stay in London. Perfect for my purpose of daily commute to Covent Garden area. Close to the Underground
Stayed 5 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Too plain, too compact.
Adequate but possibly overpriced. Well located, and friendly staff, but my single, modernized cookie-cutter room was small, with no place for a suitcase and no hooks or racks in the bathroom for towels. What was promoted as a kitchenette was simply the usual electric kettle, a few dishes, and a mini-fridge that was defective and had to be replaced. Earlier in London, I had stayed in another nearby hotel that had much more charm and cost about 25% less. By comparison, the Jade felt non-descript.
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value - nice little hotel.
Good location at a great price. No frills, but the receptionist was very welcoming, and the room was comfy, though quite snug. Perfect for a one night stay or if you don’t plan to spend a lot of time in your room.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in a posh area
The cheapest rooms are very small, only really suitable for one adult. Good area nearby to food and groceries and the public transport.
Stayed 6 nights in Aug 2024

2/10 Terrible

Nicola

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend to anyone. Arrived late and was put in a room similar to a dungeon. Below ground, no window, boiling hot. There was a vent in the wall that meant I could hear next doors TV and music. I couldn't wait to get out of it
Stayed 1 night in Jul 2024

10/10 Excellent

Josh

Stayed 1 night in Aug 2024

10/10 Excellent

Maria c

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, rooms very very small, also ac smelled a bit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Marcelle

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room we were assigned on our first day was horrible. Upon entering the room we immediately noticed trash left behind and peeling pain on the wall. This was reported and a staff removed the trash. Later we observed mold in the bathroom and we asked to be moved to another room we had to wait until the next day. The beds in both rooms were uncomfortable. I will not recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny space but very well equipped. We slept very well. Staff always on duty at reception.
Stayed 7 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

JOESPH

Amazing!
Stayed 1 night in Jul 2024

4/10 Poor

Alexis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunatel
I recently stayed at The Jade and was extremely disappointed. My first encounter with the front desk representative was unpleasant; they were surly and unwelcoming. Things only got worse when I saw cockroaches in the hallway and under the door into my room. The bed felt like it was just box springs without a proper mattress, making it very uncomfortable. Additionally, the lighting fixtures in the room didn’t work. Despite requesting assistance, no one addressed the issue before I checked out hours later. I would not recommend staying here due to the poor service and unsanitary conditions.
Stayed 1 night in Jul 2024

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding, I got the double bed which I saw was significantly larger than the smaller single bed room at a reasonably higher price. Room was provided with an AC, microwave, fridge, kettle and its amenities. Spacious restroom, and the room itself was reasonably spacious as well. Best thing is that it was very quiet as it is in a small living area road not facing any highways or junctions so I was not brothered when I was asleep or taking a nap. Hotel is 5 minutes from the nearest metro station. And the area is filled to the brim with restaurants markets and cafes. Can easily recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Denise

Stayed 2 nights in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend :-)
Lovely one night stay in one of the superior single rooms. I was greeted with a smile by the concierge when checking in and checking out. The room was modern, impeccably clean, and comfortable, and had everything you need within. I definitely recommend the Jade, it was all round avery positive experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed for one night. Great location, clean room.
Stayed 1 night in May 2024

10/10 Excellent

Meri

Liked: Staff & service, amenities, property conditions & facilities
Ease of check in, individualized attention, tube easily accessible
Stayed 3 nights in May 2024