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The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Exterior
The Turret | Premium bedding, in-room safe, individually decorated
Lobby lounge
Lobby sitting area
Greater Courtyard | Courtyard view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet-friendly

Explore the area

Map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Natural History Museum
    ‪8 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for The Mezz

Premium bedding, in-room safe, individually decorated

The Mezz

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Greater Mezz

The Greater Mezz | Premium bedding, in-room safe, individually decorated

The Greater Mezz

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Courtyard

Greater Courtyard | Premium bedding, in-room safe, individually decorated

Greater Courtyard

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Eaves

Club Eaves | Premium bedding, in-room safe, individually decorated

Club Eaves

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Club Apartments

The Club Apartments | Premium bedding, in-room safe, individually decorated

The Club Apartments

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Greater Club Flats

Greater Club Flats | Premium bedding, in-room safe, individually decorated

Greater Club Flats

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Courtyard

Club Courtyard | Premium bedding, in-room safe, individually decorated

Club Courtyard

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Turret

The Turret | Premium bedding, in-room safe, individually decorated

The Turret

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | Premium bedding, in-room safe, individually decorated

King Bedroom

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Vault

2 Bedroom Vault | Living area | 48-inch Smart TV with digital channels, streaming services

2 Bedroom Vault

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Junior (Twin)

Club Junior (Twin) | Premium bedding, in-room safe, individually decorated

Club Junior (Twin)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Atrium

Club Atrium | Premium bedding, in-room safe, individually decorated

Club Atrium

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Original

Club Original | Premium bedding, in-room safe, individually decorated

Club Original

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Vault

3 Bedroom Vault | Living area | 48-inch Smart TV with digital channels, streaming services

3 Bedroom Vault

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for King Accessible

King Accessible | Premium bedding, in-room safe, individually decorated

King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Other House South Kensington

Hotel with a full-service spa, a short walk to Natural History Museum
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.
The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at The Other House South Kensington, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages, body scrubs or body treatments at The Other Space
  • Amenities include locker space, 2 meeting rooms and laundry facilities
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. Spa services, a library, and laundry facilities are also featured at The Other House South Kensington.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
The Other Kitchen – This café serves breakfast, brunch and lunch.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 50 per accommodation (varies based on length of stay), plus a deposit of GBP 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 27 for children
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's The Other House mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 119 reviews
Rating 8 - Good. 23 out of 119 reviews
Rating 6 - Okay. 4 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 0 out of 119 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Jan 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and decoration of this hotel. The apartments were lovely
Stayed 5 nights in Dec 2024

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tatiana

Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally located two blocks from the Glouchester Rd. tube which made our trips around London quite convenient. It's a 10 minute walk from South Kensington. The staff could not have been more helpful from check in to check out. We had a small problem with the air/heat which was expertly taken care of within 30 minutes of our notifying the front desk. Our flat was comfortable and "trendy" but the dark walls and lack of adequate lighting as well as no exterior windows (we had one window which looked onto an interior courtyard) made it a bit gloomy. There was absolutely no good spot for make up application (would bring a lighted make up mirror on any subsequent visits) and my husband had difficulty shaving in the bathroom which also has low lighting. We did not opt for the added breakfast but the dining area was lovely. My husband used the work out area daily and reported it to be a good facility. Would definitely recommend a stay here with the noted provisions.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

8/10 Good

Shantanu Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities and friendly staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Jeff

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael A

Stayed 4 nights in Dec 2024

6/10 Okay

Christian

Stayed 5 nights in Dec 2024

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF AND LOCATION WAS GOOD BUT ROOMS WERE SMALL AND DARK
Stayed 1 night in Dec 2024

10/10 Excellent

mohanad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Sarish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful experience at the Other House. We stayed in London for a week and this South Kensington location was absolutely perfect. The hotel itself was clean and stunning, the staff was incredibly helpful, and we cannot wait to visit again. This location is close to many restaurants and several museums in the area.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Adele

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Very nice hotel with efficient and friendly staff. Liked the kitchenette and very comfy bed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Stayed 4 nights in Dec 2024

10/10 Excellent

Reegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Stayed 9 nights in Nov 2024

10/10 Excellent

Emmanuele

Liked: Cleanliness, amenities, property conditions & facilities
Good ambience
Stayed 2 nights in Dec 2024

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have just had an absolutely wonderful stay at The Other House. It is an exceptional hotel. It is beautifully furnished, the staff are very friendly and helpful, as well as efficient. The suite we had was excellent, we could not fault the room at all. The use of the spa was an excellent addition. The breakfast was exceptionally good. The whole thing was an absolute treat, so decadent throughout. A special weekend and we will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and unique property. Such a joy to walk around it. The room itself was delightful. A real gem in London!
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Stayed 2 nights in Nov 2024

4/10 Poor

Izaskun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
If you like the air in your room fresh, go elsewhe
Not every room has a window that can be opened and you only find that out once you are in your room. Had i known this beforehand I wouldn’t have booked it. 2 sleepless nights as there was no fresh air and the air was quite stuffy. A 650£ stay and you can’t open the bloody window, this isn’t ok .
Stayed 2 nights in Dec 2024