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The Park City Grand Plaza Kensington

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    ‪2 min walk‬
  • Kensington Gardens
    ‪11 min walk‬
  • Imperial College London
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double

8.8 out of 10
Excellent
(31 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.6 out of 10
Excellent
(14 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double

8.6 out of 10
Excellent
(56 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

Park International Hotel

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Air conditioning
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4.1 out of 5, Very good, (2024)
The price is €168
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Park International Hotel

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention centre in London City Centre with a 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1003 reviews" "
Rating 8 - Good. 301 out of 1003 reviews" "
Rating 6 - Okay. 112 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The man at the desk when we arrived was not very friendly, it seemed like we were bothering him. The only nice thing he did for us was the first room we had the air conditioning would not work. The man at the desk did give us another room. The same man was at the desk for checkout, he again was very unfriendly. He did not ask how our stay was or even thank us for staying. The other people at the desk were very friendly.
Stayed 4 nights in Oct 2024

6/10 Okay

Ivel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, great location. Beds were too stiff and uncomfortable, not suitable for someone that needs assistance with getting in and out of bathtub.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Not what we expected!
The room was spacious, but didn’t have a view so the window was frosted, so he room was semi disabled however the toilet was a nightmare to use as the basin was very close restricting access and the basin was far too low to use. The walk in shower wasn’t correctly drained and flowed all over the tiled floor creating a hazard and toilet seat did not fit . So the room did not meet expectations for us and I doubt it would be suitable for a disabled person.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Meh
room was supposed to be "family" with two beds, not pull out sofa. Room smelled like smoke.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and incredibly convenient hotel in South Kensington. Walking distance to the Tube, Kensington Gardens, the Museum of Natural History, Notting Hill, and Knightsbridge. The hotel is in a lovely and quiet street off Cromwell Road (which is busy), the staff is very helpful and accommodating, the hotel is simple and clean, and the rooms are spacious. An excellent experience
Stayed 2 nights in Oct 2024

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 3 nights in Oct 2024

8/10 Good

Maxim

Travelled with family
Liked: Cleanliness, room comfort
Upon our arrival, the elevator was out of order, so we had to carry our luggage and shopping bags up the stairs for two days. 😔
Stayed 4 nights in Oct 2024

6/10 Okay

Katharine

Disliked: Cleanliness, amenities
The carpet in my floor was filthy and there was mold in my bathroom!
Stayed 4 nights in Oct 2024

6/10 Okay

Man Yau

Travelled with family
Disliked: Cleanliness
Better use the Earl Court underground station
Stayed 1 night in Oct 2024

4/10 Poor

MARCELO

Liked: Cleanliness
Disliked: Property conditions & facilities
Péssimo
Péssima Cofre não funcionava Elevador quebrado. Subimos 4 andares com as malas em escadas estreitas e nem nos ofereçam ajuda. Café da manhã péssimo por 15 libras / pessoa. Funcionário do café mal humorado. Não voltaria
Stayed 3 nights in Oct 2024

10/10 Excellent

Kamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mychoice
Wonderful hotel, very comfortable, quiet and very clean.. excellent staff and service.
Stayed 3 nights in Oct 2024

10/10 Excellent

christine m, fair haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Kensington palace and tube to Heathrow
Stayed 5 nights in Oct 2024

6/10 Okay

Doris

Stayed 5 nights in Oct 2024

8/10 Good

Chi-An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our five night stay, we returned from sightseeing to a spotless room. Earls Court tube was an eight minute walk, and plenty of quick food options, and a few restaurants, along with an M&S for waters or snacks. Desk clerk was efficient checking in and out, and we were grateful for an early checkin. Our room 104 was a little noisy, since it faced the street, and people commuting and conversing late at night or early in AM was annoying.
Stayed 5 nights in Sep 2024

10/10 Excellent

Coleen, Aberdeen

Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Got there after difficult day of travel and was shown to a below ground room. In the morning there were no options for breakfast other than the $20 buffet. Also, the coffee pot had a six inch cord which could not be plugged into an outlet from a table or counter. We had to turn a wastebasket on its side. Just a lees than enjoyable one-night stay.
Stayed 1 night in Sep 2024

4/10 Poor

Harman

Disliked: Property conditions & facilities
Good location The elevator was out of service for 4 days
Stayed 5 nights in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
Nice walkable neighborhood. Staff were poorly trained
Stayed 3 nights in Sep 2024

8/10 Good

Patrick, Kelowna

Stayed 3 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Koudell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place 5 stars - but the dinning are limited within the hotel - the one restaurant that is available within the restaurant was ok -Still great options walking distance from the hotel - the Staff is very nice and very helpful —
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Great neighborhood, quiet, clean. When phone in room didn’t work, quickly moved us to better room
Stayed 5 nights in Sep 2024