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The Park Hotel London

3.5 star property
VIP Access

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Photo gallery for The Park Hotel London

Lobby sitting area
Lobby sitting area
Exterior
Dining room
1 bedroom, premium bedding, pillow-top beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
242 Pall Mall Street, London, ON, N6A5P6
  • Victoria Park
    ‪11 min walk‬
  • Budweiser Gardens
    ‪2 min drive‬
  • University of Western Ontario
    ‪3 min drive‬
  • London, ON (YXU-London Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible | 1 bedroom, premium bedding, pillow-top beds, desk

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Lifestyle Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Lifestyle Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Preferred Suite, 2 Queen Beds with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Preferred Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Park Hotel London

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a bar/lounge and a snack bar/deli. Free continental breakfast and free wired Internet in public areas are also provided. Additionally, a 24-hour business centre, self parking and conference space are on-site. Change of bedsheets is available on request
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. This accommodation is furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Park Hotel London gets good marks from our customers. During your stay, you'll be within walking distance of Budweiser Gardens. Enjoy features like free wired Internet, plus a gym and a bar.
  • Free continental breakfast served daily
  • Free wired Internet
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 2-minute drive from Budweiser Gardens and a few minutes from University of Western Ontario
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free wired Internet.

A 24-hour business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 2600 square feet (242 square metres) and includes conference space. The eco-certified The Park Hotel London also features a fitness centre, a fireplace in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star London hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, Finnish, French, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 65 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 726 out of 1146 reviews
Rating 8 - Good. 259 out of 1146 reviews
Rating 6 - Okay. 91 out of 1146 reviews
Rating 4 - Poor. 39 out of 1146 reviews
Rating 2 - Terrible. 31 out of 1146 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower had caulking that was moldy and needing repair. Carpet was dirty. On our last morning the housekeeper knocked on our door at 8:28 am asking us when we are checking out. I would not recommend this hotel to friends.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alyson

Stayed 1 night in Jan 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Éric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was downtown n had food delivery with jack’s next door
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, room was beautiful and a great price!
Stayed 1 night in Jan 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Out of yogurt at breakfast. A bit annoyed not refilled. Asked if our son’s dog could visit n the very nice woman on desk said of course.
Stayed 1 night in Jan 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa DS

Liked: Cleanliness, property conditions & facilities
Beautiful rooms and very accommodating!
Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Stayed 4 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Our team always stays at the London Park and they love it. Staff is friendly and the property is very clean.
Stayed 21 nights in Jan 2025

10/10 Excellent

Steve

Stayed 1 night in Jan 2025

10/10 Excellent

Mary Ann

Stayed 2 nights in Jan 2025

4/10 Poor

Mark

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
-Rude staff at the front desk. I accidentally booked an accessible room and rather than tactfully asking "I see you are booked in an accessible room with us, is that correct?" the staff outright asked if my friend was disabled. He was so rude and remarked "well, I'm trying to be tactful by asking if anyone else is staying with you because, you look pretty able bodied." -My room was decent. My friend stayed in a room one floor below and it was a party floor. There were families in the hallway with adults drinking and yelling in the hall. -The breakfast only served lunch foods - cold cuts and a couple hard boiled eggs.. that's it (plus juice). -Parking was over $90 - for London??? -I had two random charges to my credit card and this was after the hotel forgot to ask both of us for a security deposit on check in. They "caught us" on the second night and asked for a deposit as we walked by, but they only asked one of us. My card was never charged for the other room's deposit.
Stayed 2 nights in Jan 2025

8/10 Good

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property, great service at check in, room was more than i envisioned
Stayed 1 night in Jan 2025

10/10 Excellent

Alyssa

Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good!
Stayed 2 nights in Jan 2025

8/10 Good

Jessie

Stayed 3 nights in Jan 2025