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The Portobello Serviced Apartment by Concept Apartments

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Portobello Serviced Apartment by Concept Apartments

Iron/ironing board, free WiFi, bed sheets
Balcony Small Studio Apartment | Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Large Lower Ground floor | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Balcony Small Studio Apartment | Living area | Flat-screen TV, heated floors

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
37 Chepstow Villas, London, England, W11 3DP
  • Portobello Road Market
    1 min walk
  • Holland Park
    11 min walk
  • Kensington Gardens
    13 min walk
  • London (LHR-Heathrow)
    37 min drive

Room options

View all photos for Balcony Small Studio Apartment

Iron/ironing board, free WiFi, bed sheets

Balcony Small Studio Apartment

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Small Studio Apartment | Living area | Flat-screen TV, heated floors

Small Studio Apartment

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Room

Basement Room | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle

Basement Room

  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Private kitchenette | Mini-fridge, microwave, stovetop, electric kettle

Standard Studio Apartment

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Split Level Apartment

One Bedroom Split Level Apartment | Living room | Flat-screen TV, heated floors

One Bedroom Split Level Apartment

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Lower Ground floor

Large Lower Ground floor | Iron/ironing board, free WiFi, bed sheets

Large Lower Ground floor

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Lower Ground Floor Studio

Small Lower Ground Floor Studio | Iron/ironing board, free WiFi, bed sheets

Small Lower Ground Floor Studio

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Portobello Serviced Apartment by Concept Apartments

Apartments with kitchenettes, near Hyde Park
This smoke-free apartment building features free Wi-Fi in public areas. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. Guests can appreciate conveniences, such as a microwave and an electric kettle, and other amenities include a stovetop and a flat-screen TV.
The Portobello Serviced Apartment by Concept Apartments offers 15 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3-star apartment has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with a rainfall showerhead.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Portobello Serviced Apartment by Concept Apartments, you're just a quick walk from Portobello Road Market. Free WiFi in public areas is available. This comfortable apartment building has 15 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a microwave
  • Free WiFi
  • On-site recreation includes bicycles to rent
  • 13 minutes by foot from Kensington Gardens and a 4-minute drive from Hyde Park
WiFi is free in public spaces.

This 3-star London apartment is smoke free.

Languages

English, Hebrew, Hungarian, Polish, Romanian, Ukranian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a shopping district

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 15 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's DUVE mobile app before check-in.

Property is also known as

The Portobello Serviced Apartment
The Portobello Serviced Apartment by Concept Apartments London

The Portobello Serviced Apartment by Concept Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 61 reviews" "
Rating 8 - Good. 13 out of 61 reviews" "
Rating 6 - Okay. 11 out of 61 reviews" "
Rating 4 - Poor. 3 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rachel

Business traveller
Liked: Cleanliness
Up up up but good
Great location, easy access but stairs should be made more obvious in booking. Really tricky even for mobile people Wind was howling so next doors furniture moved around all night. But overall it’s a quiet location and very clean
Stayed 1 night in Sep 2024

6/10 Okay

Justin

Liked: Room comfort
Average stay but smelly
Lovely building, in a great location. Needs a lick of paint. A terrible smell coming from the bathroom and they knew it as fan left on.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent location, modern.
Excellent location at top of portobello road. Clean, new and modern in a gorgeous Georgian terrace. Very well appointed with everything you need in a small studio. No lift or aircon only negatives in a London heatwave!
Stayed 4 nights in Jul 2024

6/10 Okay

Allison, Scarborough

Liked: Cleanliness, amenities
I think this is great accommodation in a great area. The communication from hosts was clear and the building was in pristine condition. The bedding and linen crisp and clean. The amenities like a small fridge and a hot plate and coffee maker were all nice to have. And location was ideal. That said the flat I was in (small studio with double bed) was so tiny I could not open my suitcase. It was fine as it was just me. But no way could 2 people be in the space comfortably. Also, there is no ac and I was on the top floor. The window could only open a crack before it hit stoppers and the ceiling fan did not help much. So would I stay again? Absolutely. But only in fall winter or spring. Summer is just way too hot and uncomfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Lill-Christin Wager

Liked: Cleanliness, room comfort
Clean and modern apartment at a great location, had everything needed to make your own food. Comfortable bed, double duvet, nice pillows. The view was cute and private. The information/communication before my stay was good and easy to understand. Only things to point out is that the left bed light did not work and neither did the one on the ceiling fan. The shower handle on the inside was broken off so was a bit hard to get out of the shower. The walls are thin and the entrance door very noisy. But I would hands down stay again because the positives outweighs the minor critique. And I noticed that most apartments I stayed in in England do have thin walls. Would also like to note that the cleaner were really polite and nice, which I appreciated a lot! Overall were able to relax and sleep well here after being at Bst Hyde park festival 🤗
Stayed 2 nights in Jul 2024

10/10 Excellent

DAVID

Stayed 3 nights in Jun 2024

10/10 Excellent

matt schlechten

Stayed 1 night in Jun 2024

6/10 Okay

Valeri

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in instructions are misleading. Got the code for the front door, entered the code, intercom said "door opened", but in reality it was still locked (upper lock)! Turned out that lock required a flat key, but to get the flat key you also need to enter through the front door! Ridiculous. Luckily another tenant (who already checked in and had a key) came after 10 minutes and opened the door for me, so I could enter and get my own flat key... What if I arrived very late at night - what would I do? Too risky to book such flats, beware. If you arrive late at night - better book a hotel. As far as the flat is concerned, lets talk about positives: 1. Good location, quiet area, close to the underground. 2. Everything is new and clean. 3. Tea bags, cups, kettle, nesspresso machine, coffee pods - very nice touch, loved it. Negatives: 1. Shambolic switches / electric wiring. You turn on bed lamps - ceiling fan turns on (why?). You turn on ceiling lights - bed lamps turn off. Very random stuff, purely guessing game. Ceiling fan kept turning on even after I turned it off couple of times. What a bizarre situation. 2. Narrow bed (140 cm wide). Not ideal if you are a couple (even if you are very slim / short people). Pillows are too thick, not really comfortable. Overall, just OK for 1 night and very slim / short people (and as long as the landlord sorts out the entrance door).
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Sarah

Business traveller
Disliked: Room comfort
Hot, stuffy and cramped basement room
The basement apartment is very small and with only a sash window opening on to a back courtyard, it didn't feel safe to leave this open at night and without any other ventilation or air conditioning, the room was extremely hot and stuffy. Check in was complicated and the key had not been left in the box where it should be by housekeeping. Noise levels from other residents in the building were also disturbing at night.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Mixed review. The building location was great. The room was smallish but that was well advertised. The amenities were there but all did NOT work. Most notably was the ceiling fan. Small rooms on hot London days and nights without proper ventilation is rough. Management did NOT fix during my stay but instead offered a small (maybe 4-5 inch) table top fan that was grossly inadequate to cool the room. Ultimately, I ended up buying a larger fan so I could cool enough to sleep. It's unfortunate but it did take away from the experience and management should have had several standing fans to accommodate guests in instances when fan failure occurs. Thus the mixed view. If the ceiling fan had worked, my review would have been close to perfect.
Stayed 4 nights in Jun 2023

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The apartment was very clean, comfortable, and convenient. I very much enjoyed my stay there, the only drawback was that the wifi was not consistent - I only had to work from the apartment for 3 hours and wasn't able to connect that whole time (though later when I was relaxing, Netflix didn't seem to be an issue).
Stayed 6 nights in Jun 2022

6/10 Okay

Footbed

Liked: Cleanliness
Stayed 2 nights in Jun 2022

8/10 Good

Christine, Cranebrook

Liked: Cleanliness, amenities, property conditions & facilities
Tiny apartment but suitable for short stay. Location fantastic. Would be nice if there was a proper door handle as the door is very hard to pull close with the metal "Lip" type handle. Check in was easy and uncomplicated.
Stayed 5 nights in May 2022

4/10 Poor

Julie

Disliked: Cleanliness, room comfort
HOT room even in Springtime.
The apartment was very cute and certainly sufficient for a month long stay. BUT I would never stay here again and in fact had to check out early. The room was HOT and I mean HOT. Temps were only in the 70s at the most and the little ceiling fan did nothing to move air and cool off the room. It was hard to sleep. We left the window open but the blind kept breaking and so we Couldn’t pull it up to get better air into the room at night. The room smelled like someone had left an onion in it and was almost nauseating when you opened it each time. Mgmt was told and did nothing. Mind you it was a small refrigerator that could have been replaced for the cost of one night in the room and they did nothing. In fact when told they acted like I was crazy. My sister was with me a couple nights and my daughter for a few and they both agreed that the stench when you opened the door was awful. The location was wonderful even with all the construction. Beware though - NO LIFTS - we were on the 3rd floor It’s a lot of stairs to haul Luggage.
Stayed 25 nights in Apr 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a building fairly recently renovated. Attractive, clean, great location just off Portobello Road and about 5-8 minute walk from Nottinghill Gate tube station. Studio apartment small my US standard but average for Europe. I will be a repeat customer!
Stayed 6 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The Hotel was good. only one thing to complain is the guess who live above me are very annoying walking middle of the night and early in the morning. I can't sleep well for 4 days.
Stayed 7 nights in Oct 2021

8/10 Good

Erin

Liked: Cleanliness
Fancy digs, small space
Be prepared: very small space. I actually couldn't open my suitcase all the way unless I put it on the bed. The building itself is very modern, and the flat feels brand new. I was lucky enough to get a first floor flat with a balcony. But I actually don't like how they don't let you know or let you choose what type of flat / floor you'll be on when booking. You could end up on lower ground, no balcony, or 2nd floor +. There will be street noise, but I used fans overnight, and it was fine. It was fine for a week, if you don't plan to cook or need a lot of space.
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Superb apartments, very clean and homely
This is what I would term a 5 star accomodation! Everything was superb, can’t fault anything. Just superb!
Stayed 4 nights in Dec 2020