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The Prince Akatoki London

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prince Akatoki London

Lobby lounge
Executive Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Exterior
City view

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
50 Great Cumberland Place, Marble Arch, London, England, W1H 7FD
  • Marble Arch
    4 min walk
  • Hyde Park
    6 min walk
  • Baker Street
    6 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Studio)

Suite (Studio) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Studio)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Property amenity

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Junior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite (Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

The Prince Akatoki London

Luxury London hotel in London City Centre with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Prince Akatoki London offers 82 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Plasma televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness centre.
Public bath/onsen services include a yukata (Japanese robe).
Our customers tell us that they can't get enough of the helpful staff at The Prince Akatoki London. During your stay, you're just a quick walk from Marble Arch. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Frameless Immersive Art Experience and 6 minutes on foot from Hyde Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the luxury The Prince Akatoki London. A complete renovation of The Prince Akatoki London was completed in September 2019.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
TOKii – This restaurant serves breakfast, lunch and dinner.
The Malt Lounge and Bar – On-site bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Azerbaijani, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hebrew, Hindi, Hungarian, Italian, Japanese, Lithuanian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Malt Lounge and Bar
  • TOKii

Family friendly

  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 75 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 88 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 65.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 32 per person
  • Pet fee: GBP 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arch Hotel
Arch Hotel London
Arch London
London Arch
The Arch London England
The Arch London Hotel London
Arch London Hotel
The Arch London England
The Arch London
The Prince Akatoki London Hotel
The Prince Akatoki London London
The Prince Akatoki London Hotel London

The Prince Akatoki London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 703 out of 876 reviews" "
Rating 8 - Good. 124 out of 876 reviews" "
Rating 6 - Okay. 27 out of 876 reviews" "
Rating 4 - Poor. 10 out of 876 reviews" "
Rating 2 - Terrible. 12 out of 876 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis from a frenetic city
I only stayed one night and staff couldn’t have made the stay more comfortable. Hallways were dark but room was bright and comfortable. Bed was comfortable. Not much of a lobby. Missed out on live entertainment in the restaurant (which sounded awesome—should have lingered a little longer to hear more). Lovely hotel, would absolutely recommend.
Stayed 1 night in Aug 2024

8/10 Good

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Camilo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Parminder

Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, and services. Only critique is small gym.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lynda M

Stayed 2 nights in Jun 2024

10/10 Excellent

Ellen

Stayed 4 nights in Jun 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Vlad

Stayed 3 nights in Jun 2024

10/10 Excellent

Ameya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities, great proximity, walkable and cozy comfortable room, great staff and prompt service!! Amazing stay!!
Stayed 6 nights in Jun 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of hospitality
The Prince Akatoki London offers a unique, affordable, and memorable experience. Passing in and out of reception to while exploring London, we were always greeted with a very warm welcome that was incredibly comfortable and welcomed. The room, reception, restaurant, and bar were all beautifully designed with a unique style breaking from the normal hotel model. We will absolutely return to this hotel and seek out other similar properties from the group. Thank you to all of the team that made our stay special.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 4 nights in May 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly and helpful staff, fantastic location.
Stayed 2 nights in May 2024

10/10 Excellent

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The relaxing Price Akatoki
Lovely stay and very near Marble Arch! Would highly recommend! Staff are lovely and very attentive! Lovely food - very relaxing!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays in all of London
Wonderful staff, very eager to help at all times. Bar staff is excellent, really knew his stuff and made some very well mixed cocktails. The restaurant staff were very accommodating and food was outstanding, a real highlight of our trip.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish boutique hotel based on Japanese simplicity. The lady who checked me in and out (Joy) was extremely professional and sweet. The location, close to Marble Arch was extremely tranquil
Stayed 1 night in May 2024

2/10 Terrible

Dr Martin

Terrible
Stayed 4 nights in Apr 2024

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Like A Marylebone Holiday Inn
Unfortunately, this hotel is a travesty- the only positive is the location, which allows you to be outside the hotel. We arrived early, at 1:15 pm, for a 3 pm check-in and let the front desk know we needed two twins vs. a queen, said we were happy to wait until check-in time but they told us it would only be 5-10 min so we should hang around. Then they told me it was $100 pounds additional for twin beds. After 1.5 hours and some stern words with the front desk, our room was ready, we were told three different reasons why it was late (tv issue, housekeeping problem, separating the bed..) When we arrived to the room, it was incredibly small with the beds simply two touching twin mattresses on a queen frame (we paid an extra 100 pounds for this!) - the accessories in the room were Ikea, the bathroom was outdated, and you could not turn off the heated towel rack in the back of the shower when showering. We flushed the toilet in the evening, and it would not stop running/gurgling. I was already asleep, but my friend had to be put in a different room because the hotel could not fix it. She was placed in a room below the hotel. Additionally, weird items: turn down service with teapot and cups (cute) but no hot water anywhere to be found for the tea. Bag tags snapped off luggage with nothing said. I truly have never had an experience like this at what was supposed to be a high end hotel, more in line with a Residence Inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with good location and friendly staff
The hotel has an authentic Japanese vibe, very cozy and the in-house restaurant food was superb! The staff were friendly and attentive. Definitely recommend and would come back on my next trip!
Stayed 5 nights in Apr 2024

10/10 Excellent

Rashed

Stayed 2 nights in Apr 2024

6/10 Okay

Nayif

Travelled with family
Liked: Cleanliness, amenities
Did not receive upgrade or vip abilities/ access
Stayed 4 nights in Apr 2024

10/10 Excellent

Afshin

Stayed 4 nights in Apr 2024

10/10 Excellent

inga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Next time you should mention if room will be in basement
Stayed 4 nights in Mar 2024