The Resident Kensington

4.0 star property
VIP Access

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Photo gallery for The Resident Kensington

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi
Front of property
Lobby sitting area
Exterior
Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
25 Courtfield Gardens, London, England, SW5 OPG
  • Cromwell Road
    ‪3 min walk‬
  • Kensington High Street
    ‪13 min walk‬
  • Imperial College London
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Small Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room (1 bunk bed)

  • 13 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Resident Kensington

Eco-certified hotel in London with a 24-hour front desk
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a library and tour/ticket assistance.
The Resident Kensington offers 65 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Resident Kensington. During your stay, you're just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Within a 15-minute walk of Kensington High Street and Imperial College London
As a guest of The Resident Kensington, you'll find a library, a vending machine, and multilingual staff. Public spaces have free WiFi. The eco-certified The Resident Kensington also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian London hotel is smoke free.

Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Greek, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 30 per night)
  • Limited on-site parking

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Kensington Nadler
Nadler
Nadler Hotel
Nadler Hotel Kensington
Nadler Kensington
Nadler Kensington Hotel
Base2stay Kensington Hotel London
Base 2 Stay
Base2stay Kensington London
The Nadler Kensington London, England
Base 2 Stay
The Nadler Kensington London
Base2stay Kensington Hotel London
Nadler Kensington

The Resident Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1008 reviews
Rating 8 - Good. 196 out of 1008 reviews
Rating 6 - Okay. 54 out of 1008 reviews
Rating 4 - Poor. 15 out of 1008 reviews
Rating 2 - Terrible. 6 out of 1008 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Cute, clean, with friendly staff. They also cleaned the room each day of my stay, which I didn’t expect.
Stayed 4 nights in Nov 2024

8/10 Good

Anna

Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Stayed 4 nights in Nov 2024

10/10 Excellent

Shaheer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, cleanliness, spacious family room , proximity to tube, supermarkets and room service all are excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in quiet neighborhood, close to Tube
Stayed 3 nights in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and greeted by friendly and professional staff. The room was nice and clean with the advertised amenities. Others were available from reception on request. Bathroom had nice toiletries included. Shower was very good with good water pressure. Towels were luxuriously soft. Overall a fantastic 4* hotel which I will be returning to next time I’m in the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional and always helpful and kind. Very clean property, lift and room.
Stayed 5 nights in Nov 2024

4/10 Poor

Dish catering

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dreadful seevice
Room was fine and bed comfy. My issue was that I booked this for after an event I was at and therefore didn’t arrive until 3.30am. A key reason why I chose this hotel was the advertised 24/7 reception desk. The staff on the desk were quite rude and informed me that they had marked my reservation as a no show and they may not be able to give me a room. I had paid in full. They didn’t apologise for this but told me to wait for around 15mins whilst they worked out if they could. I genuinely believe they would have sent me away however I expressed frustration and annoyance which then made them ask me to wait whilst they chatted to decide if they would help me. As a woman on her own I found the whole thing unbelievable uncomfortable and was made to feel like I had done something wrong. Would never stay again and would strongly recommend not staying as a solo traveller.
Stayed 1 night in Nov 2024

10/10 Excellent

kiriaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and wonderful. We got welcome with a cappuccino and a birthday surprise for my wife. I recommend this hotel to anyone
Stayed 2 nights in Nov 2024

4/10 Poor

Antoine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
very small room / noisy construction noise next door
Stayed 8 nights in Nov 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Lovely room. Bonus of a kitchenette, especially when traveling as a family. Tube just round the corner and on the Piccadilly line - what’s not to like? We enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Fazana

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In-room food area was good. Free aperatifs were great! Great, safe neighbourhood, with easy access to Earl's Court tube station. The room was slightly cold, but warm once under the covers!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the Resident Kensington
We had a lovely overnight stay at the Resident Kensington for a 60th Birthday and Anniversary. The staff were so polite and helpful. Nothing was too much trouble. Our Room was spotless and extremely comfortable. Great location for the tube and in walking distance to Kensington High street. Would highly recommend this lovely Hotel for a stay in London.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Lovely friendly hotel
Nive hotel with lovely friendlt staff. Good location for tube and the rooms, hotel is very pleasant. There is no breakfast room which is a let down.
Stayed 1 night in Nov 2024

10/10 Excellent

Dickernst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmen

Stayed 6 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tiba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christie

Liked: Staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Comfortable bed, small kitchenette stocked with complementary wine, tea/coffee. Very quiet. Convenient to Piccadilly line to Heathrow LHR 40min (£6).
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Liked: Property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Joy

Stayed 7 nights in Jul 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The best thing about this property are the staff - welcoming, helpful & kind
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosemary

Stayed 4 nights in Oct 2024