Thistle London Hyde Park Kensington Gardens

4.0 star property

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Photo gallery for Thistle London Hyde Park Kensington Gardens

Exterior
Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)
Lobby lounge
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
104 Bayswater Road, London, England, W2 3HL
  • Kensington Gardens
    ‪1 min walk‬
  • Hyde Park
    ‪9 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 1 Double Bed, Garden View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Double Room, Garden View (Suite)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, Garden View (3)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Double Room, 1 King Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Thistle London Hyde Park Kensington Gardens

Hotel with a 24-hour front desk, steps from Kensington Gardens
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle London Hyde Park Kensington Gardens's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine at The Brasserie, a brasserie with garden views
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kensington Gardens and 9 minutes on foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Thistle London Hyde Park Kensington Gardens. For a fee, parking is available.

This London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Brasserie – Overlooking the garden, this brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 35 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie
  • The Lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Covered self-parking fee: GBP 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Kensington Gardens Thistle
Kensington Thistle
Kensington Thistle Gardens
Thistle Gardens
Thistle Gardens Kensington
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Thistle Kensington Gardens
Thistle Kensington Gardens Hotel
Thistle Kensington Gardens Hotel London
Thistle Kensington Gardens London
Thistle Kensington Gardens London, England
Thistle Kensington Gardens
Thistle London Hyde Park Kensington Gardens Hotel
Thistle London Hyde Park Kensington Gardens London
Thistle London Hyde Park Kensington Gardens Hotel London

Thistle London Hyde Park Kensington Gardens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 999 reviews
Rating 8 - Good. 336 out of 999 reviews
Rating 6 - Okay. 117 out of 999 reviews
Rating 4 - Poor. 44 out of 999 reviews
Rating 2 - Terrible. 27 out of 999 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joao

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Not a 4*

Usual London experience - there should be more harmonisation on stars attributed to the Hotels as this one would never be a 4* star hotel anywhere in the world. I travel often and without a doubt this hotel would be a 2*, 3* at best in Dublin, Lisbon or Madrid.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money.

The location is very convenient where is close to subway station and hyde park. Room was clean and comfortable. Housekeeping served very well.
Stayed 6 nights in Jan 2025

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Geir

Stayed 2 nights in Oct 2024

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is central for our needs, and we will always book this hotel first. Then staff area friendly and professional.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities

Not unpleasant but not great

The hotel itself is in a good location and everything is acceptable but maybe not as deluxe as the deluxe room description would suggest. I could not sleep due to ongoing noise and commotion directly above my room, which went on for several hours. Upon ringing reception, the man couldn’t quite understand what the issue was but eventually I asked him to check out what was going on and then it stopped. It didn’t sound like other guests as it sounded more like people were closing doors and sorting stuff out. In the morning, I ran a bath but had to properly wash the bath before I filled it as there were black bits of dirt stuck on the grip part of the bath. The tap also looked like it had been knocked as it appeared to be leaning forward. It’s not what I had hoped for from the stay which is a shame.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just fine, all I needed in place, extra friendly service
Stayed 3 nights in Jan 2025

8/10 Good

Fauzya

Liked: Cleanliness, property conditions & facilities
Desk staff very helpful.
Stayed 6 nights in Jan 2025

8/10 Good

Anisha

Liked: Cleanliness, staff & service, amenities
Cute and convenient rooms in a Central location. Only thing is that Rooms are very small but I guess that’s Central London!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to a few bus stations as well as Paddington, Bayswater, and Queensway Station which makes it an ideal location for people looking to explore London. The hotel and the rooms itself are very clean and well looked after, the staff provides attentive service and the people working in reception are very helpful and friendly. Would definitely recommend!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonny, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and easy access to public transit and restaurants.
Stayed 4 nights in Jan 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Convenient but inflexible with date change etc

Like typical London accomodation, small but it worked. This hotel is extremely inflexible about accommodating date changes regardless of your reason. I had an emergency as a physician so tried to cancel one night, they refused and were not willing to work around it. Definitely won't return as I can tell they are not customer service focused. The one night did not go to waste so no regrets but it was my first time there and will he my last.
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location opposite hyde park. breakfast buffet good but congested
Stayed 1 night in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Rashid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience we had at this hotel, reception staff are friendly , great location, I would book the hotel again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for city centre, Notting Hill restaurants and Hyde Park. Comfortable cosy room.
Stayed 1 night in Jan 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

nikola

Stayed 4 nights in Jan 2025

10/10 Excellent

MARY, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only option i did not like was not having a curtin or shower door in bathroom. Stay was excellent other than that.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maureen

Stayed 1 night in Jan 2025

10/10 Excellent

Garth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and helpful staff

Great hotel and kind staff. Easy location with several metros within a 10 minute walk. Convenient to get around the city.
Stayed 2 nights in Dec 2024