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TownePlace Suites by Marriott London

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott London

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Restaurant
Studio, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout curtains
Suite, 1 Bedroom | Floor plan

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
800 Exeter Rd, London, ON, N6E1L5
  • White Oaks Mall
    12 min walk
  • Southside Family Restaurant
    1 min walk
  • London Station
    13 min drive
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Living area

Homewood Suites London Ontario

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is €132
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Homewood Suites London Ontario

About this property

TownePlace Suites by Marriott London

London hotel in Westminster with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Change of towels is available on request
TownePlace Suites by Marriott London offers 126 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott London. During your stay, you'll be within walking distance of White Oaks Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by car from Budweiser Gardens and 14 minutes from University of Western Ontario
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Free breakfast is available daily. Event space at this hotel measures 1087 square feet (101 square metres) and includes conference space. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly TownePlace Suites by Marriott London. Free self parking is available.

This London hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,087 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 65 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 500.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 40 per vehicle (maximum occupancy 4)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TownePlace Suites by Marriott London offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at TownePlace Suites by Marriott London.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Hotel
Travelodge Hotel London South
Travelodge London South
TownePlace Suites by Marriott London Hotel
TownePlace Suites by Marriott London London
TownePlace Suites by Marriott London Hotel London
TownePlace Suites Marriott London Hotel
TownePlace Suites Marriott London
TownePlace Suites By Marriott London Ontario

TownePlace Suites by Marriott London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cary

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Business traveller
Liked: Amenities, property conditions & facilities
This property was were clean. Liked the kitchenette
Stayed 5 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Very clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, amenities
They all had kichenetts they supplied everything for barbecue they supply extra kitchen appliances if needed tge have free breakfast which varies every morning and the most important staff extremely friendly and helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Dino

Business traveller
Liked: Cleanliness, staff & service
Very poor wifi and cell service from room.
Stayed 1 night in Jul 2024

2/10 Terrible

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Waited 20+ minutes to check in… staff MIA
Our complaint about our stay is related to management. When we arrived exhausted at 10:30 pm we were greeted by a sign that said “will be right back assisting another customer”. We waited for 20 minutes. Tried calling, knocking on office door. 3 other customers came and went. We had already paid for the room so we were stuck waiting hoping someone would attend the front desk. Finally a very lovely and apologetic worker arrived who must have been cleaning rooms as she had on rubber gloves. She explained it was only herself and 1 housekeeper on duty. We paid $250 for the nights stay which was already high so the level of service should be staffed to match the rate we were charged. Sitting in an unmanned front hotel lobby for that long was not acceptable. We were not offered anything but a very pleasant apology to compensate for the inconvenience. We were a family with a child as noted on the reservation so waiting this late at night was very frustrating.
Stayed 1 night in Aug 2024

8/10 Good

Sayuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the hotel was near the hotel. The free parking and the free breakfast was a definite bonus. I like the unit had an oven, and a full kitchen. Our fridge made a ton of noise, not sure it needs to be replaced, sometimes the freezer didn't keep the ice cold. We stayed in a split room, where the living room and the bedroom had a door. I chosen this to let me son have some quite, alone time while I cooked the meals. The AC unit was in the bedroom, so the living room seems to get muggy and hot. We propped the bedroom door open to circulate the cool air throughout the unit. One con, which is not the hotel's fault, per se, the entrance to hotel is very obscure and you have to drive past the XXX club. We did see some police cars and the odd person, like a druggy, who was looking for something or someone in the parking lot.
Stayed 4 nights in Jul 2024

4/10 Poor

Vanessa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Took a very long time to check in And a very limited choice for breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Brooklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kind staff, good breakfast reason for average rate in property condition was the hotel hall ways were under construction but room was great !
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marilyn

Liked: Cleanliness
Very nice room with kitchen. Staff above average. But: 2 of the 3 shower items (shampoo, body lotion, condit.) were lying on the floor of the shower when I came in, evidently unglued from their mounting. At 9 am breakfast they were out of eggs and bacon. I waited a few minutes, stick was still not refilled, so I made do with other items
Stayed 1 night in Jul 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
There for baseball tournament. Was good hotel
Stayed 1 night in May 2024

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Picture was not from that hotel
I booked the room based on the picture you have up right beside this survey and they said they don't have a room like that at that hotel and when I thought I was getting a room with a sofa, they gave me a double queen room that was not big enough for my family-I thought I was getting a suite as suite is in the hotel name.
Stayed 2 nights in May 2024

10/10 Excellent

Manjit

Stayed 3 nights in May 2024

8/10 Good

Paul

Stayed 1 night in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

8/10 Good

mike

Disliked: Cleanliness, property conditions & facilities
Old smelly halls and rooms. Renoed room still smelled old.
Stayed 1 night in Apr 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, New Tecumseth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel easily to get to and from a client show/event.
Stayed 2 nights in Apr 2024

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size and amenities.
Stayed 1 night in Apr 2024

8/10 Good

Shawn, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location, lots of nightlife around the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yolande

Travelled with family
Near shopping found only item missing in room was a comfortable reading chair
Stayed 1 night in Mar 2024

8/10 Good

Preet

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in Feb 2024

2/10 Terrible

sara

I booked a king room so I could have a sofa to sit on. On arrival there was only a double queen room with not a single comfortable chair. I have a serous back condition and this made the stay very uncomfortable
Stayed 1 night in Feb 2024