This smoke-free hotel features a microwave in a common area, dry cleaning and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Troy offers 33 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.
Bathrooms include complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Troy, you're just a quick walk from Kensington Gardens. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
Free buffet breakfast served daily
Free WiFi
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Within a 15-minute walk of Hyde Park and Kensington Palace
Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at Troy.
This 3-star London hotel is smoke free.
Guests are served a free buffet breakfast on weekdays from 7:30 AM to 8:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Offsite parking available (GBP 30 per day); discounts available
Food and drink
Free buffet breakfast available 7:30 AM to 8:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
More
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 16
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are available for GBP 25.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 30 per day (984 ft away)
Rollaway bed fee: GBP 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Troy Hotel
Troy Hotel London
Troy London
Troy Hotel
Troy London
Troy Hotel London
Troy Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very comfortable stay. Would most definitely return.
Emma
Stayed 1 night in Dec 2022
8/10 Good
Lynette
27 Nov 2022
Liked: Cleanliness, staff & service
Great transport links
Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus
room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it
Overall the room and breakfast room where a bit chilly
But id stay again if the price was good
Excellent transport links tube and bus
The hotel service is fine, staffs are friendly and helpful.
Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
Bruce
Stayed 8 nights in Aug 2022
10/10 Excellent
Julia
9 Jul 2022
Julia
Stayed 1 night in Jul 2022
8/10 Good
Charles
Travelled with family
19 May 2022
Liked: Staff & service
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
Charles
Stayed 4 nights in May 2022
4/10 Poor
Verified traveller
16 May 2022
Liked: Cleanliness
Disliked: Room comfort
Noisy, not a positive experience
Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
Good budget stay. The single room was ok sized. The shower unit very small as you cannot move when inside. It's fine for a short stay. Close to Bayswater station and shops/restaurants
Single Room was very small, the main Ceiling light to low as I could hit it with my forehead...I'm 6"1.
The room is catered for a small person.
The bathroom sink and toilet too small. The shower cubicle height and width again too small. You couldn't manoeuvre round.
Positives...Quiet and Friendly staff, free Breakfast