citizenM Los Angeles Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Los Angeles Downtown

Interior detail
Point of interest
Exterior
Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Grand Central Market
    ‪2 min walk‬
  • Pershing Square
    ‪6 min walk‬
  • Los Angeles City Hall
    ‪10 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(468 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

7.8 out of 10
Good
(14 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Los Angeles Downtown

Central hotel connected to a railway/underground station in Los Angeles with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of citizenM Los Angeles Downtown's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Grand Central Market. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 11 minutes by foot from Walt Disney Concert Hall and a 2-minute drive from Crypto.com Arena
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2186 out of 2901 reviews" "
Rating 8 - Good. 462 out of 2901 reviews" "
Rating 6 - Okay. 132 out of 2901 reviews" "
Rating 4 - Poor. 55 out of 2901 reviews" "
Rating 2 - Terrible. 66 out of 2901 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac, Naucalpan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved Citizen M establishment, clean, great helpful staff, good breakfast, building locks front door by 8 p.m. - for safty reasons, use your hotel room card key fror reentry to hotel. Surrounding Area is very sketchy, lots of homeless people- which doesn't bothers me - its just when theyre drugged up & that can be dangerous. I will like to try another Citizen M establishment in the future. ~ M J
Stayed 2 nights in Oct 2024

6/10 Okay

Reiner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff, which made it an enjoyable stay. Comfy bed, clean room and fridge useful.
Stayed 1 night in Oct 2024

10/10 Excellent

Petar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2024

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel, clean, all of the staff were incredibly friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tischyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Leslie, San Jose

Liked: Property conditions & facilities
Really nothing to say other than I want to check in in silence
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and awesome people.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, comfortable, modern, and doesn’t do too much.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

mohammed audu

Disliked: Staff & service, property conditions & facilities
It’s not far from the airport and transportation
Stayed 7 nights in Oct 2024

8/10 Good

kaoru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 I love this hotel it is my favorite. Tech and staff is wonderful. Space is limited but comfortable enough
Stayed 4 nights in Oct 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I side everything is clean and modern. The food and cocktails were AMAZING!
Stayed 3 nights in Oct 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Hotel , stuff needs Customer sevice training
Although the hotel has a nice theme and eco-friendly, this stuff needs adequate training for customer service, especially the ones behind the counter. I have a bad experience with one stuff member when she gave me my luggage in safe. No proper use of communication nor body language.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service
I wish I would’ve. bought a bigger room
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for solo traveling!
Really enjoyed my 3-night stay at this hotel. Usually overlook small rooms because I love having more space, but decided to take a chance and try out staying here. I actually really liked the small room! It was clean and cozy. Loved the location. Close to convenient metro stations and bus stops. The staff was very friendly too. Looking forward to staying at more Citizen M hotels!
Room
Lobby
Lobby
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the hotel don’t have own parking and is cost extra$$$ for parking
Stayed 2 nights in Oct 2024

8/10 Good

Ka Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the citizenM the housekeeping was a bit hard to reach they didn’t clean my room but hey
Stayed 3 nights in Oct 2024