citizenM Los Angeles Downtown

4.0 star property

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Photo gallery for citizenM Los Angeles Downtown

Interior detail
Point of interest
Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪11 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪3 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Los Angeles Downtown

Central hotel connected to a railway/underground station in Los Angeles with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of citizenM Los Angeles Downtown's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Grand Central Market. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 11 minutes by foot from Walt Disney Concert Hall and a 2-minute drive from L.A. Live
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2461 out of 3257 reviews
Rating 8 - Good. 511 out of 3257 reviews
Rating 6 - Okay. 147 out of 3257 reviews
Rating 4 - Poor. 63 out of 3257 reviews
Rating 2 - Terrible. 75 out of 3257 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kudzai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is literally parking across the hotel and the check in and out process was seamless and the most efficient I’ve ever experienced.
Stayed 4 nights in Dec 2024

8/10 Good

Wenhao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean, quiet hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Weijie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay! The rooms were modern, clean, and super comfy. Perfect downtown LA location. The staff was incredibly friendly and helpful. Would definitely come back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verinka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajando y conociendo
Super, viaje en familia con mi niña y el concepto claro cama king, todo se controlaba a traves de un ipad (luz, cortinas, aire acondicionado), el desayunol y el resto mas de ⭐️⭐️⭐️⭐️🌟 ahhhh. Ubicacion perfecta para ir de compras, etc.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jayla

Stayed 4 nights in Dec 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Dec 2024

10/10 Excellent

Loie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory, Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay here again. Trendy, modern furnishings. Love the art. Fun to play with all the tech in the room even from my own phone. But the cherries on top were the friendly and energetic, tight crew running the bar til late. Even hoping to check out your other hotels.
Stayed 2 nights in Dec 2024

10/10 Excellent

Saul

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, comfortable...
Stayed 7 nights in Dec 2024

8/10 Good

Xuan

Stayed 3 nights in Dec 2024

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value. Everyone that helped us, from the front desk to the bartender and housekeeper was so friendly and helpful. I would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised when I walked in to register at how uniquely contemporary and vibrant the lobby was. Upscale while cozy. My room, although very compact, was perfect. Everything was controlled from the provided iPad, mood lights, TV, window shades. Great value for money
Stayed 1 night in Dec 2024

10/10 Excellent

Jaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought this place was amazing! I will come back next time I'm out here!
Stayed 5 nights in Dec 2024

4/10 Poor

kashyap

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffery, phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern decor was amazing. Through automation was delightful. Everything looked clean and new. I was ready to move in!
Stayed 1 night in Dec 2024

10/10 Excellent

Breana L

Stayed 2 nights in Dec 2024

6/10 Okay

Jose

Stayed 2 nights in Oct 2024

10/10 Excellent

Meetali

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well-kept, clean, and the staff was very friendly
Stayed 3 nights in Dec 2024

6/10 Okay

Rosimeire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice located in Los Angeles downtown area. Nice and clean place, with a few issues(litle fridge and sink wasn't in working condition), but was fixed right after I notified front desk. What I didnt like about this hotel is no microwave and no regular size of fridge like other hotels.
Stayed 3 nights in Dec 2024