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Embassy Suites Ontario Airport

3.5 star property

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Photo gallery for Embassy Suites Ontario Airport

Lobby
Exterior
Lunch and dinner served, American cuisine
Serves lunch, dinner and happy hour
Lunch and dinner served, American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Housekeeping

Explore the area

Map
3663 E Guasti Rd, Ontario, CA, 91761
  • Toyota Arena
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪3 min drive‬
  • Ontario Convention Center
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, One King Bed, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Suite, One King Bed, Roll In Shower

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Roll In Shower

Hypo-allergenic bedding, down duvets, in-room safe

Two Queen Beds, Non-Smoking, Roll In Shower

  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

Room, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queens

Two queens | Hypo-allergenic bedding, down duvets, in-room safe

Two queens

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

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  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (929)
The price is €137
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includes taxes & fees
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About this property

Embassy Suites Ontario Airport

Hotel with free breakfast, near Toyota Arena
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Embassy Suites Ontario Airport offers 175 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas and includes queen sofa beds. Beds feature down duvets. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Ontario Airport. During your stay, you'll be within walking distance of Toyota Arena. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Chaffeys
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Toyota Arena and a few minutes from Ontario Mills Shopping Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Embassy Suites Ontario Airport offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 5300 square feet (492 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Ontario Airport. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3.5-star Ontario hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Chaffeys – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Chaffeys Lounge – This lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:00 PM on request
  • Uncovered parking on site (USD 17.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Chaffeys
  • Chaffeys Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5,300 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 300.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 per cent will be charged
  • Tourism fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 17.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay) plus a one-off USD300.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Ontario Airport
Embassy Suites Ontario Airport
Ontario Airport Embassy Suites
Embassy Suites Ontario-Airport Hotel Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Hotel
Embassy Suites Ontario Ontario
Embassy Suites Ontario Airport Hotel
Embassy Suites Ontario Airport Ontario
Embassy Suites Ontario Airport Hotel Ontario

Embassy Suites Ontario Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 533 out of 1004 reviews
Rating 8 - Good. 188 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 91 out of 1004 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was very disappointing. The staff (other than Christina) has been consistently rude. The food being subpar (other than breakfast) the lack of staff. The pool thing. And a broken spa. For the money it is. None of that was worth it. The room basically being stripped down of most stuff. They spent all their money on the lobby and didn’t leave any left for any qualified staff. Who I assume are underpaid considering how miserable they seem. For repairs and for the bland rooms.
Stayed 3 nights in Jan 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness
Clean and functional
Stayed 2 nights in Nov 2024

10/10 Excellent

Ovsanna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Eleuterio Q

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Room was clean and functional. Will come back and stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Billie

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Christmas Eve Stay.
The suite was comfortable, but the one USB input wasn't working. Dinner in the restaurant was very tasty with nice portions. The seating and ambiance in the dining room was sparce. Breakfast was nice with a very helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Hernan

Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Dec 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE AND GREAT EXPERIENCE
Near the airport near shopping malls near restaurants, very professionals highly recommend anybody staying by the airport
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , clean rooms awesome stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Sherwin, Port Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for an early morning departure. Beds were comfortable, food at restaurant was amazing and the shuttle left the hotel at 4am for early flight at airport.
Stayed 1 night in Dec 2024

8/10 Good

EVA, SANTA CLARITA

Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located for where I needed to be. Nice rooms and good food options. The restaurant had daily specials
Stayed 2 nights in Nov 2024

2/10 Terrible

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was super clean. Hotel canceled my Expedia reservation and wouldn’t honor Expedia price per night.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ashis

Disliked: Cleanliness
We
Stayed 1 night in Nov 2024

10/10 Excellent

LaKrecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check…staff was friendly..clean room..
Stayed 1 night in Nov 2024

8/10 Good

Jessie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was pleasant for 1 day
Stayed 1 night in Nov 2024

2/10 Terrible

Martin h

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible and noisy beds
Stayed 1 night in Nov 2024

8/10 Good

Angenette

Stayed 1 night in Nov 2024

6/10 Okay

Nathan Edward

Travelled with family, Travelled with family and small children
Liked: Staff & service
Mattresses are dirty and we had to go switch out our door entry access card TWICE because it wouldn’t let us go in our room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Venus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

leah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean hotel, nice rooms but I was charged for parking and wasn’t able to find parking on the property at all.
Stayed 2 nights in Oct 2024