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GreenTree Pasadena Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GreenTree Pasadena Inn

Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Laundry room
Property entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Pasadena Convention Center
    11 min walk
  • Huntington Hospital
    12 min walk
  • Paseo Colorado
    12 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    49 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

GreenTree Pasadena Inn

Motel with free breakfast, near Pasadena Convention Center
Along with an outdoor pool, this smoke-free motel has a restaurant and a 24-hour business centre. Free continental breakfast and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services and laundry facilities. Housekeeping is available on request.
GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
GreenTree Pasadena Inn's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
There's a restaurant on site. Free breakfast is available daily. There's an onsite 24-hour business centre. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly GreenTree Pasadena Inn. Self parking is free.

This Pasadena motel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Galanga Take Two – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Galanga Take Two

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12.78 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Faxes
  • Housekeeping
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

GreenTree Pasadena Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 312 out of 1002 reviews" "
Rating 8 - Good. 258 out of 1002 reviews" "
Rating 6 - Okay. 186 out of 1002 reviews" "
Rating 4 - Poor. 143 out of 1002 reviews" "
Rating 2 - Terrible. 103 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tom

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed with the condition and vibe of the hotel and decided to cut our reservation short to move to another. We thought that it would be better upon booking. Hotel and Arroyo room was not clean (large stains on walls, sofa, ceiling, and sheets, grimey grout/soap dispensers, muddy pool area, pool had floating dead flies & plastic trash, open air breakfast room smelled funky) or well maintained (showerhead spout coming off and being held together by plumbers tape, toilet seat cover falling off, AC machine vent didnt have a lid and was caked in lint, wall/roof drywall repairs not painted over, pool/area had lots of cracks). Breakfast was sparse, cops and CPS came by for a domestic dispute (not hotel's fault, I recognize); it just did not feel very welcoming.
Stayed 3 nights in Aug 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent place. Might come back again. Who knows?
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful
Stayed 5 nights in Jul 2024

8/10 Good

Salvador

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Casey

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Thomas, San Jose

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room had good climate control. The floor did not seem very clean and I chose to use slippers once I took my shoes off. There were many poorly patched holes and dents in the walls and it appeared to be mold in the shower. No body wash or hand or bath soap was provided.
Stayed 2 nights in Jul 2024

8/10 Good

Christopher

It was a hotel..
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

6/10 Okay

Voe

Travelled with partner
The room smelled terrible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alicia

Stayed 1 night in Jul 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Asad

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First room had a strong odor, second one was good but microwave didn’t work. We asked the morning shift rep to fix that and they promised but never did. Ration price to quality is definitely not matching. Nice hotel but price is way high
Stayed 3 nights in Jul 2024

2/10 Terrible

PRATIKKUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Maria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night I got there with my family in the middle of the night when all my family was sleeping some one open my window and got a foot in my hotel room trying to get in not unil my husband screamed mad the left running. I got up and went to the front desk to let them know they really didn’t care. As I had two small children and it was in the middle of the night my husband told me just to move up stairs because we were not going to find a hotel around there at that hour. Next morning I ask to speak to the manager they told me he was coming in first thing in the morning he never showed up I left around 10:30 am because they didn’t know when the manger was coming in or he didn’t want to talk to me well anyways I ask for my money back and they told me they couldn’t give me my money back after arguing with them in the front desk they told me they would issue a refund a refund they never did until I had to call several times to my third party(expidia) they told (expidia)they had refunded my money to a debit card that obviously was not mine,and mentioned it to expidia I had my receipt from where I had paid and it was not the same one after expidia kept calling them they finally refund me my money. I just want to say please please be careful and always be alert specially when traveling with children I had a bad experience in this area in this hotel,They need better costumer service especially the manger.
Stayed 2 nights in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service
Serviceable hotel in a great location, with kind and helpful staff. Good place to stay when your goal is to do things in Pasadena, not sit in your room. Comfortable bed, functional amenities (fridge, microwave, coffee, Internet).
Stayed 2 nights in Jun 2024

6/10 Okay

A Gift

Disliked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Old town hotel
The room was clean and well maintained. Front desk was friendly and check-in was fast. Parking was easy. Location is great for exploring oldtown Pasadena. We were able to work to old town in a few minutes.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mao Zi, Brooklyn

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the location of this establishment is excellent: Metro station is nearby and there are plenty of dining options. But what most impressed me was the friendliness and efficiency of the staff. I will make this my Pasadena hotel from this point forward.
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Stayed 2 nights in May 2024