The Hampton Inn and Suites in Porter Ranch is conveniently located near shops, restaurants, and grocery markets. There was ample parking and it was freeway accessible. The staff (Mayra and team member, whom we did not get a chance to ask her name) who welcomed us, provided us with excellent customer service. They made our check-in experience feel personable and quite efficient. They made the experience efficient, with such care, informative by introducing hotel amenities, and provided room upgrade. Overall a great first impression and a wonderful start to our stay!