Hotel Indigo Los Angeles Downtown, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Los Angeles Downtown, an IHG Hotel

Exterior
Suite (Indigo) | Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Staircase
Breakfast, lunch, dinner served; local cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
899 Francisco Street, Los Angeles, CA, 90017
  • Grammy Museum
    4 min walk
  • L.A. Live
    5 min walk
  • Peacock Theater
    6 min walk
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    34 min drive

Room options

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, City View (Comm)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, City View (Comm)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Luxury Los Angeles hotel in Downtown Los Angeles with bars
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site.
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers 350 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 43-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of Hotel Indigo Los Angeles Downtown, an IHG Hotel's great location. During your stay, you're just a quick walk from Crypto.com Arena. Features include free WiFi in public areas, plus 2 bars and an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Metropole Bar + Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Crypto.com Arena and Los Angeles Convention Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Indigo Los Angeles Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 20316 square feet (1887 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury Hotel Indigo Los Angeles Downtown, an IHG Hotel. For a fee, parking is available.

This 4.5-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Metropole Bar + Kitchen – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
18 Social – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered. Open selected days.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 54 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 18 Social
  • Metropole Bar + Kitchen

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,316 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 21 2024 to January 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per day.
  • Cots (infant beds) are available for USD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per night
  • Destination fee: USD 34.86 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 10 to 20 for children
  • Valet parking fee: USD 54 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per day
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in January and close in March.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown
Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles

Hotel Indigo Los Angeles Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1003 reviews" "
Rating 8 - Good. 197 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 56 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff is 5 stars
That staff here is 5 stars. Every person I interacted with was amazing. The food is also 5 stars. My room was clean but the furniture needs to be replaced. It is stained, broken, and looks like a wild animal chewed the ends of the bed. Also, the conditioner needs to be replaced.
Stayed 3 nights in Sep 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The overall building was nice. However, the furniture in the room I was in was VERY well 'worn'. My recommendation is that someone with this singular job, be responsible for the condition of the furniture in every room in the hotel and a separate person or team responsible for the maintenance of the room itself. Every hotel should employ these people to ensure the quality of the rooms remain the same as the day the hotel opened. I have lived in my home for 9 years and my goal is that it always looks as new as the day I moved in...and it does (I recognize that I do not have guests every night banging up the furniture, walls, etc). However, if I had paying guests, I guarantee a good amount of that money would be allocated as I describe above. Overall, the stay was great and the staff was extremely professional and friendly.
Stayed 4 nights in Sep 2024

4/10 Poor

Thomas, los angeles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lost something in the room.
Stayed 7 nights in Sep 2024

8/10 Good

brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Stayed 2 nights in Sep 2024

6/10 Okay

Alyssa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Zhaneta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean, walking distance to restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal J

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice place to stay easy to leave
Stayed 1 night in Sep 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was respectable, kind and generous with information. Rooms were very nice and clean.
Stayed 4 nights in Sep 2024

2/10 Terrible

Jawad

Liked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Luis

Disliked: Property conditions & facilities
Two things. One the hotel makes a lot of noises. Not like scary noises but more like plumbing noise. Squeaking noises. A lot of door slamming . Two some of the furniture looked like they had dogs in there chewing on it
Stayed 1 night in Sep 2024

10/10 Excellent

Kenya, Mesquite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice hotel, great staff, bed are very comfortable, very clean on the inside and outside within the property. Only thing I didn’t like was the location of the hotel but I can’t change that. 10/10 highly recommend
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
the bed from was chipped and scratched the lil couch was dirty and the air conditioner made loud grinding noise when on.
Stayed 3 nights in Sep 2024

2/10 Terrible

BALKIRAT

I had called the hotel before booking and they had told me there is a kitchen in the room. That a stovetop and dishes will be provided. However there was nothing of that sort in the room. I needed that specially for my son to make breakfast in the mornings. I was quite disappointed
Stayed 5 nights in Sep 2024

10/10 Excellent

Rosy

Stayed 1 night in Aug 2024

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

James R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Looking forward to staying again
Stayed 1 night in Sep 2024

10/10 Excellent

Jiin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian and Charlotte, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to disclose about pool bar being closed.
Stayed 1 night in Sep 2024

8/10 Good

Nelika-Fai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Danada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the hotel. It was very clean and the staff was helpful. Also really close to the arena and restaurants. There is a lounge/club on the same floor we stayed on. Although there were parties during our stay there wasn’t an issue with noise. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carmela

Stayed 1 night in Sep 2024

6/10 Okay

Shehryar

Liked: Cleanliness, staff & service
Hotel lobby and other shared areas are well designed. However the furniture in the rooms is very old and requires renovation. Over it’s a good hotel if you are looking for a short term stay. The worst part is the parking. The hotel parking is extremely expensive.
Stayed 4 nights in Aug 2024