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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower) | Pillow-top beds, in-room safe, desk, blackout curtains
Kayaking
Loft, 1 King Bed, Non Smoking | Living area | TV
Pillow-top beds, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
700 Queensway Drive, Long Beach, CA, 90802
  • RMS Queen Mary
    ‪11 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪19 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Water View)

Deluxe Room, 1 King Bed, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Balcony (Water View)

  • 54 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, View

Presidential Suite, 1 King Bed, Non Smoking | Living area | TV

Presidential Suite, 1 King Bed, Non Smoking, View

  • 72 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Water View)

  • 44 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Water View)

Room, 2 Queen Beds, Non Smoking, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Balcony (Water View)

  • 44 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 King Bed, Non Smoking, View

Loft, 1 King Bed, Non Smoking | Living area | TV

Loft, 1 King Bed, Non Smoking, View

  • 56 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Water View)

Room, 1 King Bed, Non Smoking, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (Water View)

  • 44 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Water View)

  • 44 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Maya

On private beach with outdoor pool, near Aquarium of the Pacific
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a picnic area.
Hotel Maya offers 199 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Maya's great location. During your stay, you'll be within walking distance of Long Beach Cruise Terminal. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Fuego Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a private beach, a gym and bicycles to rent
  • Guests have great things to say about the beds and the location
  • Within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Hotel Maya such as an outdoor pool and a fitness centre.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fuego Restaurant – This restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (163 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Self-parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 976 out of 1754 reviews
Rating 8 - Good. 327 out of 1754 reviews
Rating 6 - Okay. 179 out of 1754 reviews
Rating 4 - Poor. 125 out of 1754 reviews
Rating 2 - Terrible. 147 out of 1754 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mitzi

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
First the pros: beautiful bay view, very comfy mattresses, hot cookie upon arrival. The cons: room was dusty, the bathroom door would not fully close or lock. The bathroom walls were wallpapered and there were many stains on the wallpaper. It made the place ugly. I tried to call the front desk for assistance and I went around and around on the phone tree for 28 minutes, Sure, that was stupid on my part but I was determined to speak to the staff. Finally, I drove over to the check-in desk. I was told that it was a shift change... for 28 minutes? This soured the trip for me.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Say

Liked: Cleanliness, property conditions & facilities, room comfort
Will be back.
Stayed 1 night in Dec 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel staff provided excellent service, and the breakfast was delicious, though a bit pricey with unclear pricing details. The room unfortunately had a strong moldy smell. Cool spot overall, just needs a little attention.
Stayed 1 night in Dec 2024

6/10 Okay

shawond

Disliked: Cleanliness, property conditions & facilities
The hotel is out dated. Furniture is old floor was dirty. I had the king bed with balcony ocean view. The view was worth it.
Stayed 1 night in Dec 2024

2/10 Terrible

Greg

Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has great views, awesome location and a bar/restaurant that I highly recommend. Rooms, are spacious and had a balcony which I always enjoy and finding relaxing when on my vacations. The location is beautiful as it is next to the water and that nice breeze while on the balcony with a beer is top tier relaxation. The bar/restaurant has both indoor or outdoor seating and they have great food and drink choices. I recommend this hotel if you can spare one day to fully enjoy everything it has to offer such as yoga on certain days, fire pits where you can reserve to make smores (if not they are first come first serve based) and food/drinks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2024

8/10 Good

Marcy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For what you pay, I was expecting better. Super outdated.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeanine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My only complaint is that our room didn’t look like it had been swept well. Lots of dust under and around the dresser. Everything else was very nice.
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bryce

Stayed 1 night in Dec 2024

10/10 Excellent

Camisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Trinidad

Stayed 2 nights in Dec 2024

8/10 Good

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Furniture was very dated
Stayed 1 night in Dec 2024

8/10 Good

Sue

Stayed 1 night in Dec 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

10/10 Excellent

Jesús

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m still waiting for my $ 200 dollars deposit to get them back in my bank account. I don’t want to be calling to the hotel again as I did last time when past 3 days and my money was retained by the hotel. Thank you.
Stayed 2 nights in Dec 2024

2/10 Terrible

Celeste

Stayed 1 night in Nov 2024

10/10 Excellent

Brandi

Travelled with partner
My boyfriend and I came here for a staycation this weekend. We were excited to be here and everything was great! The staff was very nice and accommodating so that was greatly appreciated. We had the balcony studio that over looked the ocean and it was a pretty view. Thank you !
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing .
Stayed 1 night in Dec 2024

2/10 Terrible

Nigel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I paid extra for an ocean view, you see the ocean in the distance over a row of AC units and a dirty building and its surroundings grounds. The room was less than clean lucky we are here less than 24 hours otherwise I would have checked out last night and found a different hotel. This is the first disappointing hotel trip booked through expedia after many many years of great hotel accommodations booked.
Stayed 1 night in Dec 2024

2/10 Terrible

Carol

Stayed 1 night in Dec 2024