2/10 Terrible
Mariane
2 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To begin with, I was treated with disrespect and like a criminal from the front desk guy. Kept watching every signature made me remove my sunglasses that are prescription sunglasses to check my identity with my ID. And when I said you don’t have to watch my every move you’re making me feel like a criminal. He then proceeded to show me a pile of paperwork on the floor and on some counter telling me that’s why we have to be checking everybody and I said why and he mumbled something I couldn’t understand so I asked couple times again so I could understand what he meant by that and he said charge back from customers… I had been driving for 12 hours and just needed a room to sleep. I told him listen I don’t care about your issues with the business. I just drove 12 hours. I need to go to sleep. he was very unprofessional and discriminative. Also woke up in the middle of the night went to the bathroom to an infested bathtub and bathroom with roaches. I did take pictures of some of them scurrying around on the floor. Also in the middle of the night there were people on the hall by my room, arguing aggressively cussing at each other and slamming doors. That was about 4 AM. The carpets are nasty and stains all over. Their room smelled like mold. There was no ventilation system in the bathroom. And the bathtub would overflow so you had to stop taking a shower to let the water run through before you could continue showering again to prevent flooding. I will never stay there again.
Mariane
Stayed 1 night in Sep 2024