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Hotel Saddleback Los Angeles - Norwalk

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Saddleback Los Angeles - Norwalk

Courtyard
Iron/ironing board, free WiFi, bed sheets
Reception
Iron/ironing board, free WiFi, bed sheets
2 outdoor pools

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
12500 Firestone Blvd, Norwalk, CA, 90650
  • Biola College
    5 min drive
  • Medieval Times
    7 min drive
  • Hawaiian Gardens Casino
    10 min drive
  • Long Beach, CA (LGB-Long Beach Municipal)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds

Iron/ironing board, free WiFi, bed sheets

Suite, Two Queen Beds

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Saddleback Los Angeles - Norwalk

Suburban hotel with 2 outdoor pools and 24-hour front desk
This smoke-free hotel features 2 outdoor pools, concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, wedding services and a TV in a common area are on-site. Weekly housekeeping is available.
Hotel Saddleback Los Angeles - Norwalk offers 226 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.

2 outdoor swimming pools are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Saddleback Los Angeles - Norwalk. During your stay, you'll be close to Cerritos Center for Performing Arts. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • 7 minutes by car from Medieval Times and 8 minutes from Knott's Berry Farm
Hotel Saddleback Los Angeles - Norwalk offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Hotel Saddleback Los Angeles - Norwalk. Self parking is free.

This 3-star Norwalk hotel is smoke free.

Languages

English, Filipino, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

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Hotel Saddleback Los Angeles - Norwalk Reviews

Reviews

6.8
Rating 10 - Excellent. 318 out of 1003 reviews" "
Rating 8 - Good. 207 out of 1003 reviews" "
Rating 6 - Okay. 164 out of 1003 reviews" "
Rating 4 - Poor. 131 out of 1003 reviews" "
Rating 2 - Terrible. 183 out of 1003 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Doriam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Brayam

Liked: Cleanliness, staff & service, property conditions & facilities
Huge location 2 pools and tons of parking.
Stayed 1 night in Sep 2024

2/10 Terrible

Judith

Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Very good service
Stayed 1 night in Jul 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a room in the beginning where the floor and carpet were really dirty. I then was given another room due to the nasty carpet stains, & that room the tv wouldn’t turn on and the phone didn’t work either so I could call the front desk to reprogram the remote. I then again was given another room at 11 at night, mind you I have a foot injury and am using a cane so walking back and forth was not at all necessary for me. So I’m given that 3rd room and the AC did not work at all! I have it time and until midnight I was given a somewhat proper room. I did have to go buy air freshener to get the restaurant menu from Dennys smell at least somewhat accommodating. But after I was taking a shower I step out and seen a cricket all over my clothes. I have pictures regarding that and I don’t think that was necessary either. I am a very clean person but just because I didn’t look my best I was given run down rooms. I paid 134 for a king sized bed and ended up with 2 queen sized beds with no refrigerator. I am very disappointed and very upset on my stay. I do hope I can receive some type of compensation for the struggle I had to endure staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Stayed 1 night in Aug 2024

2/10 Terrible

Sinithea

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not appreciate checking into my room and finding out that I had three laps with no light bulbs no remote control for my television and the television did not work properly. The beds were uncomfortable and the bed rail was sticking out underneath that could have really injured me. There was no refrigerator or microwave. There was two huge stains in the carpet. Luckily my trip was short. Despite all that the staff was really polite but I will not be visiting this place ever again and I do not recommend it.
Stayed 2 nights in Sep 2024

6/10 Okay

Silvia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an old building that hasn’t been upgraded in a long time. Although the property has multiple buildings with few guests, we were placed in the dirtiest, most remote section. The TV didn’t work, the beds were uncomfortable, and we were disturbed early in the morning by calls to our room, which felt intentional since we were aware of the 12:00 noon checkout time. The lady at reception was extremely rude about the whole situation, and it seemed like she was the one calling to wake us up. We had been traveling for over 12 hours and desperately needed rest, which was why we booked this hotel. I had called and emailed ahead to inform them of our situation, yet we were still met with hostility and poor service upon arrival. We checked in after hours, but the staff should have mentioned any issues during our prior communication. We were too exhausted to argue or request a room change, as our children were tired and just wanted to sleep. The lack of communication and empathy was truly disappointing.
Stayed 1 night in Aug 2024

8/10 Good

Marco

Liked: Cleanliness
Good
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jun 2024

6/10 Okay

Jonathon

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Low price lots of parking
Stayed 1 night in Aug 2024

8/10 Good

Catrina

Liked: Cleanliness, staff & service
The beds not that great
Stayed 1 night in Aug 2024

8/10 Good

Yessika

Stayed 3 nights in Aug 2024

6/10 Okay

Luis

Business traveller
Stayed 2 nights in Aug 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Rene

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Stayed 1 night in Aug 2024

8/10 Good

Ciji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Karina

Disliked: Cleanliness, property conditions & facilities
The place looks really outdated. A lot of people on the common areas loud music people were drinking and smoking all around the property!
Stayed 1 night in Aug 2024

10/10 Excellent

Armando

Stayed 1 night in Aug 2024

8/10 Good

Omar

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I did not get my $100 deposit returned to me
Stayed 1 night in Jul 2024

10/10 Excellent

Leville

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 1 night in Jul 2024