6/10 Okay
Shaun
25 Aug 2024
Liked: Staff & service
Disliked: Cleanliness
Nice lobby. Dirty rooms. Had to move rooms and the second wasn't any better. Definitely not what I expect from a Kimpton property in terms of cleanliness. And I shouldn’t be in the room of a four star hotel afraid to touch things because I feel like everything is dirty. The night valet was also very rude letting it be known how inconvenient it was for him that everyone came back at the same time of night with their cars. I’m paying almost $67 a night to park my car there, I should be able to bring it back whenever I happen to come back without the terrible attitude. The daytime valets were awesome though so at least it was just limited to the one person and not all of them.
Shaun
Stayed 2 nights in Aug 2024