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Sheraton Grand Los Angeles

4.0 star property

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View from property
Studio Suite, 1 King Bed | Down duvets, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Down duvets, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Parking available

Explore the area

Map
711 S Hope St, Los Angeles, CA, 90017
  • Pershing Square
    ‪7 min walk‬
  • U.S. Bank Tower
    ‪8 min walk‬
  • Orpheum Theatre
    ‪9 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Down duvets, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Grand Los Angeles

Pet-friendly hotel connected to a shopping centre in Downtown Los Angeles with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Grand Los Angeles offers 496 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Los Angeles hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Los Angeles. During your stay, you'll be connected to a shopping centre and just a quick walk from L.A. Live. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at District on the Bloc
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Crypto.com Arena and L.A. Live
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Sheraton Grand Los Angeles. Parking is available for a fee.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
District on the Bloc – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Hope Street Bar – On-site bar. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 58 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • District on the Bloc
  • Hope Street Bar

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 25,000 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 9:00 AM and 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Destination fee: USD 34.20 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Los Angeles Downtown
Los Angeles Downtown Sheraton
Sheraton Grand Los Angeles Hotel
Sheraton Hotel Los Angeles Downtown
Sheraton Los Angeles Downtown
Sheraton Los Angeles Downtown Hotel
Los Angeles Sheraton
Sheraton Los Angeles
Sheraton Grand Los Angeles Hotel
Sheraton Grand Los Angeles Los Angeles
Sheraton Grand Los Angeles Hotel Los Angeles

Sheraton Grand Los Angeles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 180 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

po tak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Miguel is very helpful, kindnes
Stayed 4 nights in Nov 2024

10/10 Excellent

Leticia

Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and elegant. Loved the close shopping experience and the proximity to events in town.
Stayed 1 night in Sep 2024

10/10 Excellent

Vadim

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Liked the location. Close proximity to dining and shopping. Very short walk to the Novo. Hotel and room very clean and new looking. Cost for L.A quite affordable. Front desk staff offered little to no assistance regarding how to navigate elevator and find my room. Kinda tricky here as you have put in room number and scan room key. (I had to ask a man nearby). Also, it is easier to use valet as finding self park was confusing. So, pay the $55 to avoid the headache. Again, Front desk person, Anna, waved me off and said, "it's over there." I had to ask the valet person, who wasn't very clear either. So, overall, very nice hotel in a great location. The service needs sone wirk.
Stayed 1 night in Nov 2024

10/10 Excellent

Chante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Very clean, comfortable and we had a great view of downtown.
Grand entrance
Stayed 2 nights in Nov 2024

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From chaos to near-heaven
I arrived a day late due to weather/flight issues, and although reception initially took note to prepare for my arrival, another staff member missed this and took the initiative to check me out, forcing a frustrating re-check-in process. My package, supposedly delivered the day before, was initially missing, adding to my stress, though guest services quickly resolved this and found it within an hour. At the end of my stay, I was granted a complimentary late check out to ease the end of my journey. The staff were generally very helpful and polite, aside from the check-in mishap: this man’s manners and tone need to be checked. The hotel is conveniently located above a metro station and near a mall with dining and shopping options. My room was spacious, clean, and well-equipped with a coffee machine, safe, small fridge, and plenty of towels. Bathtub is a big plus after a day of visiting LA and work meetings. The hotel restaurant has good portions and a pleasant atmosphere with indoor and outdoor access. A huge shout out to Brenda, Lisa & Hunter who completely transformed my stay into a caring experience. Please tell them about this review, everyone deserves recognition for the attention they provided.
Stayed 4 nights in Nov 2024

10/10 Excellent

ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and my husband was very impressed with this amazing place.
Stayed 1 night in Nov 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Oct 2024

8/10 Good

Albert

Stayed 1 night in Oct 2024

10/10 Excellent

Harbeer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security and clean
Stayed 1 night in Nov 2024

8/10 Good

Sanita

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was very professional and friendly. Our room was very clean and quiet. It was a wonderful stay and experience. My only complaint is with the ride recommendation of one of the bellmen. He waved Salvador Segovia over from across the street. I guess he’s an Uber. Mr Segovia paid no attention to where we told him we were going ( Catalina Express in Long Beach) and instead took us to the Queen Mary in San Pedro. Then argued that that’s where we wanted to be. When we finally got him to go the right direction he completely passed the street we told him it was on and then got mad at us. We finally got to our destination after twice as much time and much irritation. He didn’t want to take my card after saying he would and then told me where to list my tip. I always tip but not this time. Please tell the bellman not to recommend him. He is rude and dishonest. It was rude ending to what was a lovely stay. I highly recommend your property.
Stayed 1 night in Nov 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Armida

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to the service staff!
We were there one night for a show at the Orpheum. Francisco from valet services was outstanding help as was Mathew in the restaurant. Very kind, professional, personable, respectful men.
Stayed 1 night in Nov 2024

10/10 Excellent

Benigno, anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jul 2024

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

J

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very very comfortable and clean, walkable location
Pros: Clean, comfy beds/pillows, AMAZING AC units in room, good location, very walkable for DTLA. Suggestions for hotel: - keep bar open later - have coffee available in lobby - update the tv in the room
Stayed 1 night in Oct 2024

8/10 Good

Ben

Travelled with family
Liked: Staff & service, amenities
The AC did not work in our room. The technician who was sent to our room was not able to fix the unit quickly, and he called front desk to have them change our room. Fortunately the hotel was not full this week, and we were able to change to a different room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose, Wesley chapel

Liked: Cleanliness, staff & service, property conditions & facilities
Good deals
Stayed 1 night in Aug 2024