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Sonesta Los Angeles Airport LAX

4.0 star property
VIP Access

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Photo gallery for Sonesta Los Angeles Airport LAX

Exterior
Bar (on property)
Executive Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet-friendly
  • Parking available

Explore the area

Map
5985 W Century Blvd, Los Angeles, CA, 90045
  • Loyola Marymount University
    ‪5 min drive‬
  • Kia Forum
    ‪6 min drive‬
  • SoFi Stadium
    ‪7 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪18 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds (Preferred)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds (Preferred)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Preferred)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Preferred)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In-Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Roll-In-Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Preferred, Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Preferred, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility Accessible Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Preferred)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Hearing Accessible Preferred)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Tub Preferred High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Mobility Tub Preferred High Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility/Hearing Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility/Hearing Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Preferred)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds (Preferred)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Prefer Mobility/Hearing Roll in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Prefer Mobility/Hearing Roll in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Preferred King)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Mobility Accessible Roll in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Preferred Mobility/Hearing Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Preferred Mobility/Hearing Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place LAX/Century Blvd

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (6797)
The price is €146
for 1 room
includes taxes & fees
14 May - 15 May
Hyatt Place LAX/Century Blvd

About this property

Sonesta Los Angeles Airport LAX

Hotel with 4 restaurants, in the vicinity of Intuit Dome
This smoke-free hotel features 4 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sonesta Los Angeles Airport LAX offers 613 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Sonesta Los Angeles Airport LAX. During your stay, you'll be close to Loyola Marymount University. Free WiFi in public areas, a free round-trip airport shuttle and 4 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy American cuisine while dining at The Landing Restaurant
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 5-minute drive from Loyola Marymount University and 6 minutes from Intuit Dome
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta Los Angeles Airport LAX offers its guests an outdoor pool and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 15 meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sonesta Los Angeles Airport LAX. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sonesta Los Angeles Airport LAX was completed in January 2025.

This 4-star Los Angeles hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
The Landing Restaurant – This restaurant specialises in American cuisine and serves breakfast and brunch. A children's menu is available.
Century Taproom – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Boulevard Market Cafe – This café specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Yokoso Sushi Bar – This sushi bar specialises in Japanese cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 50 per night; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 to 55 for adults and USD 20 to 32 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Market Cafe
  • Century Taproom
  • The Landing Restaurant
  • Yokoso Sushi Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 15 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (43 centimetre high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 6 2025 to April 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200.00 will be collected before check-in.
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 55.00 for adults and USD 20.00 to 32 for children
  • Self-parking fee: USD 50 per night (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 79 (subject to availability)
  • Rollaway bed fee: USD 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel
Crowne Plaza Hotel Los Angeles International Airport
Crowne Plaza Los Angeles International Airport
Crowne Plaza Lax
Sonesta Los Angeles Lax
Sonesta Los Angeles Airport LAX Hotel
Sonesta Los Angeles Airport LAX Los Angeles
Crowne Plaza Los Angeles International Airport
Sonesta Los Angeles Airport LAX Hotel Los Angeles

Sonesta Los Angeles Airport LAX Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2164 out of 4645 reviews
Rating 8 - Good. 1079 out of 4645 reviews
Rating 6 - Okay. 618 out of 4645 reviews
Rating 4 - Poor. 381 out of 4645 reviews
Rating 2 - Terrible. 403 out of 4645 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again!

The room was large, modern, and very comfortable. Extremely convenient to LAX.
Stayed 1 night in Jan 2025

10/10 Excellent

Lakiesha

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very nice
Stayed 1 night in Jan 2025

10/10 Excellent

GREG

Stayed 1 night in Jan 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Adequate for its purposes, for an early-morning LAX flight. Some amount of construction and awkward disruption in the ground floor lobby and parking area, as of January 2025.
Stayed 1 night in Jan 2025

6/10 Okay

Mohamed, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows are uncomfortable, and the AC sounds loud. We did not sleep well
Stayed 1 night in Jan 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Hot Water

My only complaint is there was no hot water and we were just at the hotel for a few hours to sleep and wait for a flight so we didn’t complain. If I was there longer I would have.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

LEZARICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Susie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay. Helpful staff. Would stay again

Stayed 3 nights in Jan 2025

8/10 Good

Gael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Perfect for a layover in LAX
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I could not attend California because of the wild fires and did not get a refund. Therefore my reviews stand. No matter how strict your policies are you must have compassion for the events that are taking place.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, easy access from airport, people at desk competent,
Stayed 1 night in Jan 2025

8/10 Good

Walter

Business traveller
Liked: Cleanliness
Property is in great shape after it’s remodel looks much improved over the old property
Stayed 1 night in Jan 2025

10/10 Excellent

Stylianos, Grevenbroich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Stylianos, Grevenbroich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 1 night in Jan 2025

8/10 Good

Leilanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here before international trips. The shuttle service is always dependable
Stayed 1 night in Jan 2025

4/10 Poor

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Attended a conference in Los Angeles...my wife decided to join me and was looking forward to using the pool and gym. We were not notified of those closures until AFTER it was too late to switch hotels. In fact, it's still listed on the Expedia page as a current amenity of the hotel. Upon check in we noticed that our first room that the sink did not drain. I called down and was told to gather our stuff after we had unpacked, come down and they would switch rooms. Room 2...We were placed in a room right across from the house keeping storage rooms...my wife said she heard people slamming the door until at least midnight. The next morning at 7:30 AM we heard and were awoken by yelling, loud voices coming from that open room...I looked out and that door was wide open...shouldn't the staff know people are sleeping by that room? I asked to change rooms, and we were moved to our third room. Due to building upgrades the power and water being turned off at different times during the course of our stay was an inconvenience. In the 3rd room when we returned back around 11pm on we discovered that the heater/Ac unit did not work at all...a maintenance person came up and took about 20 minutes to get it to work. Both of our keys stopped working and my wife had a challenging experience trying to get the front desk to redo her key while I was out. Hot water stopped working as well. The hotel refunded my destination charges which I appreciated but would have liked a night to be as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ottathaiparambil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta Hotel Los Angeles offers a wonderful stay with its modern amenities, friendly staff, and prime location. The rooms are spacious, comfortable, and well-maintained, while the on-site services, including the restaurant and fitness center, add extra convenience. Highly recommended for both business and leisure travelers!
Stayed 1 night in Jan 2025

2/10 Terrible

John, Newport Coast

Stayed 1 night in Jan 2025

10/10 Excellent

Terilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good steak in the cafe really good
Stayed 1 night in Jan 2025