2/10 Terrible
Daniel
Business traveller
31 Oct 2024
Disliked: Cleanliness, staff & service, room comfort
Stay Away if you like comfort and safety....
I travel a lot for work and stay at motels often to help save money. Its usually for one night, so no big deal. The rooms at Starlight are comfortable and clean, my only complaint being the cardboard thin pillows. The pillows (I kid you not) where at most 2 inches thick each.
The bigger concern? SAFETY. One, when I checked in, rather than checking for my hotels.com reservation, the lady at the front desk assumed I was a John who needed the room for a few hours for a hookup. Which, I'm annoyed to say was the room next to me. They had plenty a good time as the guy next to me had several loud ladies over all night.
Then there was the homeless guy. Throughout the evening he walked the property banging on doors, yelling at people and even setting things on fire in the parking lot. At one point I called the lady at the front desk and told her "hey, there is a fire in the parking lot" and she said "its OK - that guy is a frequent guest." I tried finding a hotel nearby with rooms at that point... but no luck. So I decided to truck it out.
11pm - the owner shows up for a hot minute and kicks the guy off the property. That lasts about 2 minutes.
8am - The homeless guy is chasing a family with two young kids to their car waving a bottle at them and screaming. The hotel owners and front desk did nothing.
Don't stay here if you value comfort or safety. Wish I was making this up.
Daniel
Stayed 1 night in Oct 2024