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Stillwell Hotel

2.5 star property

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Photo gallery for Stillwell Hotel

Standard Room, 1 Double Bed | City view
Standard Double Room, 2 Double Beds | City view
Exterior
ATM/banking on site
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
838 S Grand Ave, Los Angeles, CA, 90017
  • L.A. Live
    ‪8 min walk‬
  • Crypto.com Arena
    ‪11 min walk‬
  • Los Angeles Convention Center
    ‪14 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 21.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Stillwell Hotel

Hotel with a 24-hour front desk, a short walk to L.A. Live
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk and ATM/banking services are on-site. Limited housekeeping is available.
Stillwell Hotel offers 232 air-conditioned accommodations, with free toiletries. 30-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Microwaves, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Stillwell Hotel. During your stay, you're just a quick walk from L.A. Live. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include a car charging station, multilingual staff and a lift
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of L.A. Live and Crypto.com Arena
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and an ATM are also featured at Stillwell Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Hanks Bar – On-site bar. Guests can enjoy drinks at the bar.
Uncle John's Restaurant – On-site family restaurant. Open selected days.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hanks Bar
  • Uncle John's Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (limited availability)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: USD 57.75
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 57.75

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 57.75 (subject to availability)
  • Late check-out fee: USD 57.75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Stillwell
Stillwell Hotel
Stillwell Hotel Los Angeles
Stillwell Los Angeles
Stillwell Hotel Hotel
Stillwell Hotel Los Angeles
Stillwell Hotel Hotel Los Angeles

Stillwell Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 173 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 236 out of 1001 reviews
Rating 4 - Poor. 141 out of 1001 reviews
Rating 2 - Terrible. 156 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alton

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
smack dab in the middle of skid row in LA. This is an old 1920's looking building. You can see and smell the age of it. It was horrible in every way. The best part was the front desk guy during the night shift, he was awesome and a saving grace for this horrible hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Levon

Seems bad
Stayed 5 nights in Dec 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best mattresses here
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Camilo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was horrible!! Smell very bad!!
Stayed 1 night in Nov 2024

8/10 Good

Sheridan

Business traveller
Liked: Cleanliness, staff & service
It was great and considerably less expensive than other hotels in the area for the weekend I stayed. I would go back again.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Ok for the price
The room was decent for the price, but the TV was not cable and only a few air channels that didn't have anything good to watch. The shower heads need replaced and highly harsh.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hananeh

Disliked: Cleanliness, property conditions & facilities
Extremely dirty!
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
I loved the stay just in the public parking it gets sketchy
Stayed 1 night in Oct 2024

8/10 Good

Mariah

Travelled with partner
Liked: Staff & service
N/A
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

8/10 Good

Charles

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kamyar

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very old building (like, really old!) rooms were adequate to be fair, but a slight upgrade to the rooms and the hotel in general will make this a much better place to stay. Entry was always an issue since you need to ring a bell for someone at reception to open the hotel's door! But very nice employees nevertheless. There were long strings of black hair on the towel AND on the pillow one evening! I've been to worse hotels, this hotel was adequate for my purpose, but will try to avoid it next time if I could
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Tiny rooms in a sketchy area with homeless feet from the door. A fair representation of the city as a whole
Stayed 2 nights in Oct 2024

6/10 Okay

Tameka

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUNA

Stayed 1 night in Sep 2024

2/10 Terrible

Said Abdul Qadim

Travelled with group
Disliked: Staff & service, property conditions & facilities
You book a room for less than 24 hours, Check in is 2:00PM but check out is 11:00AM And room has a bad smell small beds old building .
Stayed 1 night in Sep 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There’s not many reviews on this hotel, so it felt sketch at first. But upon arrival, the staff was friendly even gave new sheets upon request (not that the existing sheets weren’t clean) the room was in good condition, air conditioning, clean bathroom. Nothing fancy. Lobby doors stay locked for added safety. Neighborhood is nice, clean, walkable, not far from staples center (crypto), or the block DTLA. I used metro redline to Hollywood, car free. I will stay again
Stayed 2 nights in Sep 2024

6/10 Okay

Fred

Liked: Cleanliness
The location is perfect for visiting the Orpheum Theater. This is an old hotel that is not pretty, but it was safe, comfortable and clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Ira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found bed bugs on the bed within 5 minutes of arrival.
Stayed 1 night in Sep 2024