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"Property is close to the metro, buses and the strip. Short walk away from walk of fame and Hollywood sign is visible from the strip. Chinese theatre, ... " More
26 Oct 2022 by Customer Care Team
Dear Davina, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize for your experience regarding the air conditioner. We have always emphasized providing the best possible experience for our valued guests such as you, yet we apologize for missing the mark here. We wish you had brought this to our notice earlier, as this would have helped us provide you with a better alternative. We will make sure to highlight the issues to the concerned parties, and we hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Best Regards, Customer Care Team
15 Jun 2023 by Customer Care Team
Dear Jani, thank you for choosing our hotel and for sharing the compliments and criticisms over the course of your stay. We're glad your convenient location, parking facility, complimentary breakfast, comfy beds, heated pool, and in-room amenities made your stay a satisfying experience. We apologize for the issues you faced with external noises, poor shower drains, shortage of seating, tight room space, dusty smell, and unfamiliar individuals in the area. However, we are pleased that you felt safe with us. Your feedback means a lot to us, so you can be assured we will address these concerns appropriately to enhance the overall experience for our guests. We look forward to hosting you again and delivering a magnificent vacation experience. Best Regards, Customer Care Team
Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at Sunset West Hotel, SureStay Collection by Best Western. Free self parking is available. This Los Angeles hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Sunset West Hotel, SureStay Collection by Best Western offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. This Los Angeles hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult aged 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
