The Queen Mary

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Queen Mary

Exterior
View from room
Boating
Hypo-allergenic bedding, pillow-top beds, individually decorated
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
1126 Queens Hwy, Long Beach, CA, 90802
  • RMS Queen Mary
    1 min walk
  • Chelsea Chowder House and Bar
    2 min walk
  • Long Beach Transit Gallery
    5 min drive
  • Long Beach, CA (LGB-Long Beach Municipal)
    19 min drive

Room options

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Harbour View

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Stateroom)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Stateroom, 1 King & 1 Twin Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (Portside)

  • Sleeps 2
  • 2 Single Beds

Room, 2 Queen Beds, Accessible (Inside)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Portside)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Harbour View

  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed (Inside Stateroom)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbour View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Mini)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite (Full)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Queen Mary

Art Deco hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
The Queen Mary offers 200 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit. Fridges, hypo-allergenic bedding and an iron/ironing board can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Queen Mary. During your stay, you're just a quick walk from Long Beach Cruise Terminal. 2 restaurants, 2 bars and a 24-hour gym are available.
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from RMS Queen Mary and 4 minutes on foot from Long Beach Cruise Terminal
  • Dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Event space at this hotel measures 45000 square feet (4181 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at The Queen Mary. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Art Deco Long Beach hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Chelsea Chowder House – On-site restaurant.
Observation Bar – On-site bar. Open daily.
Chelsea Chowder House Bar – On-site bar. Open daily.
Midship Marketplace – On-site coffee shop. Open daily.

Languages

English, French, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 32 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Family friendly

  • Cot (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1936
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Self-parking fee: USD 32 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

The Queen Mary Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1402 out of 2227 reviews" "
Rating 8 - Good. 434 out of 2227 reviews" "
Rating 6 - Okay. 191 out of 2227 reviews" "
Rating 4 - Poor. 91 out of 2227 reviews" "
Rating 2 - Terrible. 109 out of 2227 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were celebrating our anniversary here and had a wonderful stay. All of the staff we encountered were friendly and helpful. Our only qualm was with the service at the Promenade Cafe where they took our order twice and still got it wrong (it was comically wrong and we laughed about it with the staff). The paranormal tour was fun and parking was convenient. Our room was beautiful and showcased the original craftsmanship and thoughtful restoration put into this nearly 90 year old ship. We look forward to visiting again and would highly recommend if you’re going to be in the area!
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, The Queen Mary was an amazing experience! I will stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad checkin
We did not get in for an hour and a half past checkin time.
Stayed 1 night in Sep 2024

6/10 Okay

Ismael, Bakersfield

Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Sep 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at the Queen Mary. It was the most convenient stay before our cruise the next day. The room was spacious and clean. All the staff went above and beyond in their courtesy. We felt very welcome. And the fact it is a historic ship with loads to see really added to the experience. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Stayed 1 night in Aug 2024

10/10 Excellent

Jennise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional, and the room was clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

RON, INDIANAPOLIS

Travelled with partner
Liked: Cleanliness, staff & service
Room was too hot. Hotel solution was to give me a small fan to try and help but only pushed around hot air.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Stayed 1 night in Aug 2024

6/10 Okay

Vincent

Old ship that still needs much renovation: toilets leak, door fixtures falling off, A/C poor, lighting dim, bathtubs slippery and dangerous
Stayed 1 night in Sep 2024

10/10 Excellent

Michaelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the History!!
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Hattiesburg

Stayed 1 night in Aug 2024

2/10 Terrible

Deanndria

Stayed 1 night in Sep 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

karen

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Hildred

Stayed 1 night in Sep 2024

10/10 Excellent

Ubaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Monica

Stayed 1 night in Aug 2024