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Esperanza, Auberge Resorts Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Esperanza, Auberge Resorts Collection

View from property
1 bedroom, premium bedding, Tempur-Pedic beds, free minibar
Beach/ocean view
Beach/ocean view
Private spa tub

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Carretera Transpeninsular Km 7, Cabo San Lucas, BCS, 23410
  • Cabo del Sol Golf
    4 min drive
  • Cabo San Lucas Bay
    10 min drive
  • Cabo Bello Beach
    11 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    38 min drive

Room options

View all photos for Suite, 1 Bedroom, Partial Ocean View (Spa Suite - One King)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Suite, 1 Bedroom, Partial Ocean View (Spa Suite - One King)

  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Hot Tub, Oceanfront (Pool)

Oven, espresso maker, coffee/tea maker

Villa, 3 Bedrooms, Hot Tub, Oceanfront (Pool)

  • 307 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 3 Bedrooms, Partial Ocean View (Casona)

Room, 3 Bedrooms, Partial Ocean View (Casona) | 1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 3 Bedrooms, Partial Ocean View (Casona)

  • 353 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Room, Multiple Beds (Casa Escondida)

  • Sleeps 8
  • 4 Queen Beds and 2 King Beds

View all photos for Villa, 2 Bedrooms, Hot Tub, Oceanfront (Pool)

Oven, espresso maker, coffee/tea maker

Villa, 2 Bedrooms, Hot Tub, Oceanfront (Pool)

  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 1 King Bed

View from room

Studio, 1 King Bed

  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Garden Spa Casita)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 1 King Bed, Garden View (Garden Spa Casita)

  • 86 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Ocean View (Casona)

  • Sleeps 8
  • 4 King Beds

View all photos for Room, 1 King Bed (Spa Casita)

Room, 1 King Bed (Spa Casita) | 1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 1 King Bed (Spa Casita)

  • 86 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Casita)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 1 King Bed (Casita)

  • 86 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Garden View

View from room

Villa, 4 Bedrooms, Garden View

  • 372 sq m
  • Sleeps 9
  • 2 Double Beds and 3 King Beds

View all photos for Room, Multiple Beds, Hot Tub, Pool View (Casona)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, Multiple Beds, Hot Tub, Pool View (Casona)

  • Sleeps 7
  • 3 King Beds and 1 Double Bed

View all photos for Villa, 4 Bedrooms, Hot Tub, Partial Ocean View

Villa, 4 Bedrooms, Hot Tub, Partial Ocean View | Living area | LCD TV, DVD player, pay films

Villa, 4 Bedrooms, Hot Tub, Partial Ocean View

  • 372 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 3 King Beds

View all photos for Villa, Multiple Beds, Garden View

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Villa, Multiple Beds, Garden View

  • Sleeps 7
  • 2 King Beds and 2 Double Beds

View all photos for Villa, 2 Bedrooms, Garden View (with Plunge Pool)

View from room

Villa, 2 Bedrooms, Garden View (with Plunge Pool)

  • 223 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Villa, Multiple Beds, Garden View (with Plunge Pool)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Villa, Multiple Beds, Garden View (with Plunge Pool)

  • Sleeps 7
  • 3 King Beds

View all photos for Room, 3 Bedrooms, Pool View (Casona)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 3 Bedrooms, Pool View (Casona)

  • 297 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Room, Multiple Beds, Jetted Tub, Garden View (Casona)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, Multiple Beds, Jetted Tub, Garden View (Casona)

  • Sleeps 9
  • 2 Queen Beds and 3 King Beds

View all photos for Room, 4 Bedrooms, Hot Tub (Hacienda with Pool)

Room, 4 Bedrooms, Hot Tub (Hacienda with Pool) | Living area | LCD TV, DVD player, pay films

Room, 4 Bedrooms, Hot Tub (Hacienda with Pool)

  • 511 sq m
  • Sleeps 8
  • 3 King Beds and 2 Double Beds

View all photos for Villa, Multiple Beds, Ocean View (with Plunge Pool)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Villa, Multiple Beds, Ocean View (with Plunge Pool)

  • Ocean view
  • Sleeps 7
  • 1 Double Bed and 2 King Beds

View all photos for Villa, 2 Bedrooms, Garden View

Oven, espresso maker, coffee/tea maker

Villa, 2 Bedrooms, Garden View

  • 223 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Multiple Beds, Garden View (Casona)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, Multiple Beds, Garden View (Casona)

  • Sleeps 8
  • 3 King Beds and 1 Double Bed

View all photos for Villa, 2 Bedrooms, Partial Ocean View (with Plunge Pool)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Villa, 2 Bedrooms, Partial Ocean View (with Plunge Pool)

  • 223 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Villa, 3 Bedrooms, Partial Ocean View

View from room

Villa, 3 Bedrooms, Partial Ocean View

  • 307 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 2 Bedrooms, Partial Ocean View

View from room

Villa, 2 Bedrooms, Partial Ocean View

  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse, 1 Bedroom, Partial Ocean View (Spa Suite - One King)

Penthouse, 1 Bedroom, Partial Ocean View (Spa Suite - One King) | 1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Penthouse, 1 Bedroom, Partial Ocean View (Spa Suite - One King)

  • 186 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront (Spa)

LCD TV, DVD player, pay films

Junior Suite, 1 King Bed, Oceanfront (Spa)

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Spa Casita)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 2 Queen Beds (Spa Casita)

  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Oceanfront (Spa Casita)

Room, 1 King Bed, Oceanfront (Spa Casita) | 1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 1 King Bed, Oceanfront (Spa Casita)

  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Casita)

1 bedroom, premium bedding, Tempur-Pedic beds, free minibar

Room, 2 Queen Beds (Casita)

  • 86 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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includes taxes & fees
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About this property

Esperanza, Auberge Resorts Collection

Luxury resort on the beach, with 5 outdoor swimming pools
Catch some rays on Esperanza, Auberge Resorts Collection's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Esperanza, Auberge Resorts Collection offers 92 accommodations with DVD players and free minibar items. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Tempur-Pedic beds feature premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and 2 outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including thalassotherapy.
During your stay at Esperanza, Auberge Resorts Collection, you're just a quick walk from Islands and Protected Areas of the Gulf of California. Free WiFi in public areas, free valet parking and 5 outdoor pools are available. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop, 2 poolside bars and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools or soak in the hot tub
  • Indulge with massages, mud baths or body wraps at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a 24-hour gym
  • Just a 4-minute drive from Cabo del Sol Golf and 9 minutes from Santa Maria Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Simply walk outside to feel the sun on your face at the sandy beach. At Esperanza, Auberge Resorts Collection, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cabo San Lucas resort.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Esperanza, Auberge Resorts Collection has 6 restaurants on site.
24-hour room service is available.

Awards and affiliations

Esperanza, Auberge Resorts Collection is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 35 to 40 for adults and USD 35 to 40 for children
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 250.00 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls and pet-sitting services are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 to 40 for adults and USD 35 to 40 for children
  • Airport shuttle fee: USD 370 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: USD 370 (return)
  • Pet fee: USD 125 per pet, per stay (maximum USD250.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Esperanza, Auberge Resorts Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 11 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Esperanza
Esperanza Cabo San Lucas
Esperanza Resort
Esperanza Resort Cabo San Lucas
Resort Esperanza
Esperanza Auberge Resort Cabo San Lucas
Esperanza Auberge Resort
Esperanza Auberge Cabo San Lucas
Esperanza Auberge
Esperanza An Auberge Resort
Esperanza An Auberge Resort
Esperanza Auberge Resorts Collection
Esperanza, Auberge Resorts Collection Resort
Esperanza, Auberge Resorts Collection Cabo San Lucas
Esperanza, Auberge Resorts Collection Resort Cabo San Lucas

Esperanza, Auberge Resorts Collection Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 370 out of 401 reviews" "
Rating 8 - Good. 23 out of 401 reviews" "
Rating 6 - Okay. 6 out of 401 reviews" "
Rating 4 - Poor. 1 out of 401 reviews" "
Rating 2 - Terrible. 1 out of 401 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean, Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly amazing! Third time visiting and can’t wait to go back again already! Exceptional service.
Stayed 4 nights in Aug 2024

10/10 Excellent

June, Coto de Caza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was such a treat at the Esperanza, was the quality of people, the professionalism of service and staff, the personal care, making every effort to make you feel extremely spoiled. Karim, your personal concierge, is exceptional. Jaesian and Fernanda at the pool are top notch in service. The pool is stunning with its 2 infinity edges and seating in the 3rd level. And a beautiful beach to enjoy. The Restauant on site, located with a spectacular view, fabulous dishes that are clearly created by magnificent chefs, is our go to spot even after trying other 5 star local restaurants in close 5 star resorts. We give the Esperanza a 10 out of 10!
Stayed 8 nights in Aug 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous resort and great staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience at Esperanza. Our concierge Jessica was amazing and made the trip so memorable. All the hotel staff were so friendly. The resort was gorgeous. Food was very good. We highly recommend a stay at this resort.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was amazing, with a welcoming and attentive staff, immaculately clean, spacious and luxurious rooms and very safe environment. would absolutely return again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Santiago

Stayed 3 nights in Apr 2024

10/10 Excellent

Michael Rory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property with impeccable staff and service.
Stayed 6 nights in Jun 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful and luxurious hotel I have ever stayed at. The staff was 50/10. They were amazing. They are there for your any need. The views were breathtaking. The food was delicious and 5 star. I will be counting down the days until I return.
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Stayed 4 nights in Jun 2024

10/10 Excellent

Erika Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and property. Staff is friendly and very accommodating. Special shout out to Alfonso and Gerardo in the reception and all of the bellman team!
Stayed 3 nights in May 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Andrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing. We love this hotel. Definitely recommend it. Just be aware food is very overpriced here.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Cannot fault this place. Absolutely amazing from check in to check out. The hotel, the location, the room, the food/drink and the staff. Absolutely a*!!!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Adam

Stayed 4 nights in Mar 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi única recomendación sería mejorar la presión del agua de las regaderas.
Stayed 1 night in Mar 2024

10/10 Excellent

Lela Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Tarek, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with beautiful views. All staff members are top-notch. Perfect for a romantic getaway.
Stayed 3 nights in Dec 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resorts I’ve ever been too

10/10 Excellent

Mary, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The staff was awesome.
Stayed 3 nights in Aug 2023

8/10 Good

Bahman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a gateway at Esperanza, Auberge Resort in Cabo in July. The property and the rooms are beautiful and most of the staff was super friendly and attentive to all our needs. There were a few issues that we experienced which are worth noting. - During our last night while having dinner I was stung by a wasp. Security came and was very professional and treated the bite. However, the restaurant staff did not seem at all concerned about this. The waiter's only comment while I was in pain from the bite was "at least now you know you are not allergic to wasps". After that the waiter and restaurant manager were nowhere to be found. They did not check on us once (after security came by) to see if everything was good or if we needed anything. In fact I had to get up from our table to find someone to sign for my check before we could leave to go back to our room. That was very disappointing. - While they offer free wi-fi, the connection is not secure at all. Furthermore, the connection was very unreliable and there was no signal in many parts of the hotel. - The TV did screen cast as it was supposed to do. It took a lot of trial and error to get it to work. - All the restaurants are outside. There was no inside place to sit and eat that had AC (except for your room). - There are 3-4 restaurants but the food choices were not that great in my opinion. I am not sure if I would go back to this resort again.

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property
Stayed 3 nights in Jul 2023

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2023

8/10 Good

Melvyn, Pleasanton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property sits on over 17 acres. Long walks to get to /from other rooms, restaurants. There are golf carts, but you have to wait (up to 20 minutes)
Stayed 4 nights in Feb 2023

10/10 Excellent

Andries

Stayed 6 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Time
Wonderful stay. Our host Sebastian was amazing helping us optimize our short trip. We are at all the restaurants and they were tasty. Beautiful scenery and great main adults only pool right on the shoreline.
Main pool, adults only
Feliz Navidad!
View from ocean view balcony
Tacos at the more casual restaurant
Stayed 3 nights in Dec 2022