Krystal Grand Los Cabos - All inclusive

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
In-room safe, desk, soundproofing, iron/ironing board
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board
Food and drink
3 outdoor pools, pool umbrellas

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪4 min walk‬
  • Reserva de la Biosféra Sierra de la Laguna
    ‪5 min walk‬
  • Palmilla Beach
    ‪15 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪20 min drive‬

Room options

Altitude Junior Suite Swimout Ocean Front King

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Palmilla Garden View Double

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double at BelAir SunClub

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Altitude Junior Suite Ocean Front King

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

One Bedroom Suite at BelAir SunClub

  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Palmilla Garden View King

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Ocean Front Double

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Junior Suite Swimout Garden View King

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King at BelAir SunClub

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Krystal Deal of the Day

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Suite Palmilla Ocean view King

  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Suite Palmilla Ocean view Double

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View Double

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

Altitude Governor Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Krystal Grand Los Cabos - All inclusive

Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with a safe and a hairdryer. 58-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Krystal Grand Los Cabos - All inclusive. During your stay, you're just a quick walk from Costa Azul Beach. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at The "O", a buffet restaurant with ocean views
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to massages, facials or body scrubs at Eternity Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Costa Azul Beach and a 5-minute drive from San Jose del Cabo Art District
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Krystal Grand Los Cabos - All inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

The "O" – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ayami – This diner specialises in Asian cuisine and only serves dinner. Open selected days.
Risotto – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Open selected days.
Hacienda Mortero – Overlooking the ocean, this restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
The Grill – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.86 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 563 out of 1887 reviews" "
Rating 8 - Good. 394 out of 1887 reviews" "
Rating 6 - Okay. 358 out of 1887 reviews" "
Rating 4 - Poor. 257 out of 1887 reviews" "
Rating 2 - Terrible. 315 out of 1887 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

joanne, vancouver

Travelled with group
Disliked: Staff & service, amenities
Untruthful employees.. dissatisfied and dissapointed. Promisses broken and only offer to pay more rather than fix our problems
Stayed 6 nights in Oct 2024

2/10 Terrible

arbi

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property had maintenance the day of our event and the water was shut off from morning till 5pm and I ended up going to the event late. Stay away
Stayed 4 nights in Oct 2024

8/10 Good

Ilda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel to stay with family or couple. Recommend. The ocean is not too swim at all but pools are great.
Stayed 6 nights in Oct 2024

8/10 Good

DONALD, Monroe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Shantal

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service
It started at the front desk with all the “hidden fees” then no one walked us to our room or gave us a tour so we were lost. When I went to complain about our room, an employee asked if we got a tour. We did not, then told us why our room lights/ AC don’t work. The bartenders were so rude and grumpy! The ladies at the restaurant argued with me bc I switched tables and said “people are waiting to sit there”, but I ALSO waited 40 min to get sat. OH AND, the drinks don’t have any alcohol? You’re better off drinking beer and wine the entire time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Rosela

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lack of understanding English makes a huge communication barrier. Some servers at the restaurants were not friendly or nice hosts. Tour arrangements made have too many unspoken stipulations where you find out too late. Will not go back to this resort.
Stayed 5 nights in Oct 2024

8/10 Good

Chandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only here one night but hotel is clean, staff are friendly, beds were comfortable and all inclusive plan made life so easy! Beautiful views and the pools are fabulous!
Stayed 1 night in Oct 2024

4/10 Poor

Qiana

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly and fun.
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda Christine

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start by saying I basically paid ALL INCLUSIVE for buffet food only and watered down drinks. Our room AC didn’t work, the room was dirty, the sliding door was broken. Walking throughout the resort there was dirty cups and food plates left in the corner. The pool has tiles most of the tiles are cracked! They had no activities. Everything closed early. Food had hair in it ! Just a terrible experience! I would love a refund !
Stayed 3 nights in Oct 2024

8/10 Good

Giovanni

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. Coffee shop was great and the dining was good. Suggest a bit larger portions in Italian restaurant. The pool was nice but needs repair for tile pieces were falling off and two guest were cut on thier feet. A/c in rooms need upgrading.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gebreslassei

Travelled with group
Liked: Cleanliness, amenities
I like everything
Stayed 8 nights in Oct 2024

8/10 Good

Elijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and even better staff! They truly made the experience one to remember!
Stayed 4 nights in Jul 2024

8/10 Good

Jo Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff wasnt friendly
Stayed 4 nights in Oct 2024

4/10 Poor

Kayla

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Tv broken, asked to get fixed on first day. They never fixed it or even tried. Only one treadmill worked in gym. Not the best resort
Stayed 3 nights in Oct 2024

10/10 Excellent

Job

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch except that there was no chilaquiles on our last day, other than that I can't think of anything being wrong
Stayed 5 nights in Oct 2024

6/10 Okay

Adriana L

Stayed 1 night in Sep 2024

10/10 Excellent

Fasiuddin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience.
Stayed 7 nights in Oct 2024

4/10 Poor

Charan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was our second trip to Krystal. First time it was called Reflect Krystal Grand This time the facilities, food, cleanliness, room condition, air conditioning quality , attitude of the staff and quality of the food deteriorated. We will not go back there. It was very impressive when it was Reflect but not any more.
Stayed 5 nights in Aug 2024

8/10 Good

Brittani

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good stay!
Stayed 6 nights in Sep 2024

10/10 Excellent

Tawon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie Yamilett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent our 1 year anniversary here at Krystal. The staff is fantastic they upgraded our room from the start. The general manager Josafat has been great to work with. He was able to get us a few of the exclusive wine bottles for our anniversary, and he also arranged for car pick up to go to the casino in San Lucas. We spent most of our time at the adult only pool and the bartender Pedro and server Julian was great!!! Would definitely recommend this place to anyone looking to have a chill vacation. It’s quiet but that is what we were looking for and it was not too crowded so the bartenders were always quick making drinks.
Stayed 3 nights in Oct 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi familia la pasó de maravilla! Todo fue perfecto muchas gracias
Stayed 5 nights in Sep 2024

8/10 Good

Juan Martin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only 4 people that made our stay feel great. Those individuals were the following: >Rodrigo from the pool area, he was so friendly and always had a drink in my hands before i even ask him.He recommend a few things in the menu and drinks; and he did not disappoint. >Neftaly the DJ was amazing kept us entrained with the music and suggested a few spots and activities in the resort. >Gonzalo from the Rissoto restaurant was amazing great service and amazing attitude he recommended a drink that i will forever remember it was incredible. >Socorro from the Grill was amazing, friendly, great service and amazing attitude. >The only one thing that kept this from being an amazing experience was the Oriental restaurant Ayami. In reality it was one server his name was Jesus. We went there 2 times and both times he has a bad attitude, was rushing is trough our order, got our orders mixed up, forgot one of our dishes, and lastly he for got to fill our cups and bring one of our dishes. We waited for an order of sushi for 15-20 min and never got it so we left.
Stayed 7 nights in Sep 2024