Derby City Gaming & Hotel - A Churchill Downs Property

4.0 star property
VIP Access

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Photo gallery for Derby City Gaming & Hotel - A Churchill Downs Property

Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
3 bars/lounges
3 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
4520 Poplar Level Rd, Louisville, KY, 40213
  • Louisville Zoo
    ‪7 min drive‬
  • Louisville Mega Cavern
    ‪7 min drive‬
  • Kentucky Exposition Center
    ‪8 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Suite, 1 King Bed

  • 88 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Derby City Gaming & Hotel - A Churchill Downs Property

Adults-only hotel with 3 restaurants and bars/lounges
This smoke-free hotel features 3 restaurants, 3 bars/lounges and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and ATM/banking services. Change of towels is available on request
Derby City Gaming & Hotel - A Churchill Downs Property offers 123 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the comfortable beds at Derby City Gaming & Hotel - A Churchill Downs Property . During your stay, you'll be close to Kentucky Exposition Center. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 3 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Amenities include multilingual staff, a lift and an ATM
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 8 minutes by car from Kentucky Exposition Center and 7 minutes from Louisville Zoo
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Derby City Gaming & Hotel - A Churchill Downs Property also features multilingual staff, concierge services, and an ATM. Self parking is free.

This 4-star Louisville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 10:00 AM.
Oliver's Chophouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar.
Lil' Wagner's – This diner serves lunch, dinner and light fare. Open selected days.
Railbirds Hot Chicken – This theme restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Lil' Wagner's
  • Oliver's Chophouse
  • Railbirds Hot Chicken

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a gaming floor on-site with 1,300 gaming machines.

We should mention

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Derby City Gaming Hotel
Derby City Gaming & Hotel - A Churchill Downs Property Hotel

Derby City Gaming & Hotel - A Churchill Downs Property Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 842 out of 1055 reviews
Rating 8 - Good. 132 out of 1055 reviews
Rating 6 - Okay. 37 out of 1055 reviews
Rating 4 - Poor. 18 out of 1055 reviews
Rating 2 - Terrible. 26 out of 1055 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is for adults only
Stayed 1 night in Dec 2024

8/10 Good

Veda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cave light experience stay
Amazing Hotel, person at check was so friendly and helpful.Rooms are great,beds are so comfortable. Can’t say enough how impressed we were staying here. The price was so reasonable I couldn’t believe it. Would highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

scott

Business traveller
Liked: Cleanliness, amenities
very nice rooms rooms for the price , staff is very helpful and polite
Stayed 2 nights in Dec 2024

8/10 Good

Case

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen, Louisville

Liked: Cleanliness, amenities, property conditions & facilities
I was supposed to receive VIP but did not receive it. Parking was very far from the hotel and casino. The casino staff didn’t seem very knowledgeable about the program. The hotel and room itself were very nice and my check-in was fine although I was told I could not get the VIP experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and enjoyable
Stayed 1 night in Dec 2024

10/10 Excellent

Fnu

Business traveller, Travelled with group
Liked: Amenities
One of the best hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Adam, Citra

Stayed 2 nights in Nov 2024

10/10 Excellent

Shontae

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is relatively new and is very clean and spacious. The rooms are large and the bathroom is clean. The front desk was courteous. There is a casino adjacent and two restaurants including Oliver’s Chop House
Stayed 1 night in Dec 2024

10/10 Excellent

Can

Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the lovely decor and clean facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

marynel

very clean hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kayla

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived the older lady at the front desk was RUDE! She screamed kids are not allowed to stay here, it’s on the door!!! She had a nasty attitude! I did not know kids weren’t allowed to stay there. I stated it did not say that on the Expedia website! Which it did not because i looked at the booking 4x before i even booked! And then I went back to it after she said that. Telling me yes it is! No it wasn’t! I clearly know kids aren’t allowed IN THE CASINO, but as far as the hotel part i did not. I’ve stayed at multiple hotels with casinos inside and children were staying!! She was so rude an nasty I will never even try to book there when I don’t have the kids. We came for a cheer competition at the expo center. Expedia and the derby need to do better with putting that in the property description so the next guest doesn’t have to scramble to find a room next time. Luckily i found an even better hotel after this happened.
Stayed 3 nights in Dec 2024

6/10 Okay

Phyllis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not impressed
Stayed 1 night in Oct 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, variety of machines in casino, and cleanliness. Acoustic treatment of rooms could be better.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Amenities
Bean at the front desk was professional and charming at the same time. Wonderful asset to your company!
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Stayed 1 night in Dec 2024

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Dec 2024