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Embassy Suites Louisville East

3.5 star property

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Photo gallery for Embassy Suites Louisville East

Lobby
Terrace/patio
King Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • IceLand Sports Complex
    ‪10 min walk‬
  • E.P. Tom Sawyer State Park
    ‪19 min walk‬
  • Hounz Lane County Park
    ‪4 min drive‬
  • Louisville, KY (LOU-Bowman Field)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower) | 1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for King Suite

King Suite | 1 bedroom, premium bedding, down duvets, pillow-top beds

King Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Two Doubles

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Living area | 55-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area | 55-inch LCD TV with cable channels, TV

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub) | Living area | 55-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites Louisville East

Hotel with free breakfast, in the vicinity of Oxmoor Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites Louisville East. During your stay, you'll be within walking distance of IceLand Sports Complex. Free WiFi in public areas, free self-parking and a free manager's reception are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Oxmoor Center and 8 minutes from Mall St. Matthews
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2046 square feet (184 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Louisville East. Self parking is free.

This 3.5-star Louisville hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
The Post – This bar only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atrium Cafe
  • The Post

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,046 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
One of the elevators wasn't working and our shower leaked. But otherwise very nice and great breakfast in the morning. We enjoyed our stay and will use again.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend? Get away with grand kids
Trip was a weekend.Get away with my grand kids to visit lights under louisville was an excellent hotel with a made order omelet bar. and breakfast buffet
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was beautiful.They offer a happy hour and had made to order omlets in the morning which was great. The only thing questionable during the stay was that they claimed to have a restaurant and didnt have it operating. They had salads,soups,and cold sandwhiches you could purchase instead at the bar. Also the times of the piol had changed feom what the website said. I think their information should be updated because right now they are giving some false information,and aome people are relying on that and may have chosen to stay somewhere else if they knew this.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Hung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very disappointed
To tell you the truth, I was disappointed in the hotel. It was extremely noisy to 2:30 am in the morning. Way over priced for a one night stay almost $300 after we left your hotel a few miles down we found a Holiday Inn Express for half that price !! . Yes you fixed up the hotel a little why should we pay for all that!! So very disappointed will not stay there again .
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If I had to define my stay at Embassy Suites, Hilton East. It would be extreme self-service. from having to trot up the stairs 5 floors because the elevator was out and the amount of guests, especially with children, was overwhelming for the single one. To being told there was a chef contracted to cook on the premises. Then having to trot out to get food because we were told there was no room service. I.E. NO CHEF, NO COFFEE, NO FOOD. We could have stayed in our car in the parking lot and got better service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary Kay

Travelled with family
Enjoyed our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it here! The lobby and lounge area is beautiful and the rooms are nice and comfortable. Breakfast was really good too. The only downside for us was that the pool was deeper than most hotel pools we have swam in and that was upsetting for our kids. The shallow end is 4ft, so parents of littles be better than us and be prepared 😅
Stayed 2 nights in Oct 2024

8/10 Good

Paige

Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was beautiful, had a open glass elevator, great morning breakfast which you can take to your room. Eating lobby and sitting was open beautifully to a water fountain and elevators to watch people go up and down, it's 6 stories and you can see all the way down in to the open lobby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

8/10 Good

Brooke

Travelled with family and small children
Disliked: Property conditions & facilities
Unfortunately this property remodeled and hasn’t updated their website to reflect that they no longer have bathtubs which we needed for our baby. The new showers also leaked horribly. Only 1 elevators was working. You also have to request housekeeping services, which was not said at check in. We love embassy suites, but definitely not our best experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and very nice staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room. Slept very well. Didnt want to get oit of bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay at embassy suites for the reliability. Property is spotless, and breakfast is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service
Only one elevator worked.
Stayed 2 nights in Aug 2024