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Holiday Inn Express & Suites Louisville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Louisville Downtown by IHG

Exterior
Premium bedding, down duvets, in-room safe, desk
City view
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
800 W Market St, Louisville, KY, 40202
  • Louisville Slugger Museum
    ‪3 min walk‬
  • Frazier International History Museum
    ‪4 min walk‬
  • Kentucky Bourbon Trail Visitor Center
    ‪4 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Communication, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communcation Accessible)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communcation Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Louisville Downtown by IHG

Hotel with free breakfast, steps from Louisville Slugger Museum
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Louisville Downtown by IHG offers 145 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Louisville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Louisville Slugger Museum. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Louisville Slugger Museum and 4 minutes on foot from Frazier International History Museum
Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Louisville Downtown by IHG.

This Louisville hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 20 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day (50 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Suites Louisville Downtown an IHG Hotel
Holiday Inn Express & Suites Louisville Downtown by IHG Hotel

Holiday Inn Express & Suites Louisville Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 883 out of 1423 reviews
Rating 8 - Good. 325 out of 1423 reviews
Rating 6 - Okay. 99 out of 1423 reviews
Rating 4 - Poor. 56 out of 1423 reviews
Rating 2 - Terrible. 60 out of 1423 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nguessan

Average stay. I wasn't expecting paying for hotel parking. Hotel parking lot should be free for their residents. Overall, everything was Average.
Stayed 1 night in Nov 2024

10/10 Excellent

Rory

Stayed 1 night in Nov 2024

10/10 Excellent

lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
25 dollar charge for room with money to be returned upon checking out did not receive money
Stayed 1 night in Dec 2024

6/10 Okay

laruthie l.

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, staff are rude, no laundry service all machines were down.
Stayed 1 night in Nov 2024

10/10 Excellent

Lcontae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

tricia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown and close to many attractions. If I go back to Louisville this hotel is the one I will be staying in.
Stayed 3 nights in Nov 2024

2/10 Terrible

Felicia

Stayed 1 night in Oct 2024

10/10 Excellent

tricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowledgeable and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, and had a decent workout area. They also had feather pillows and a comfortable mattress.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Stayed 1 night in Nov 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Lakyra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place was very nice and conformable most of the staff was very nice. However one of the employees was calling the room and sexual harassed my friend and i like 4x in the row and it made us very uncomfortable to leave the room. So we have to record the situation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and clean. Parking is detached so its best to unload bags and then go park. The parking is the next door garage. Area around hotel doesnt seem sketchy but I wouldnt walk alone at night either. Hotel staff was great and helpful. You can hear some noise from street from time to time, but not enough to be an issue.
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 5 nights in Oct 2024

10/10 Excellent

Tracy

Stayed 3 nights in Oct 2024

10/10 Excellent

Beata

Liked: Cleanliness, amenities, property conditions & facilities
Close to main st
Stayed 1 night in Nov 2024

10/10 Excellent

Isaias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Shenika

Stayed 2 nights in Nov 2024

10/10 Excellent

Ricki

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Carlita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing spectacular, but comfy beds and clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Mel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to the conference I was attending, and a surprisingly good continental breakfast (omelettes, chobani, breakfast potatoes became my staple).
Stayed 4 nights in Nov 2024