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Holiday Inn Louisville East - Hurstbourne by IHG

3.0 star property

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Photo gallery for Holiday Inn Louisville East - Hurstbourne by IHG

Exterior
Exterior
Point of interest
Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1325 South Hurstbourne Parkway, Louisville, KY, 40222
  • Oxmoor Center
    ‪6 min drive‬
  • Mall St. Matthews
    ‪8 min drive‬
  • Louisville Zoo
    ‪13 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Standard Room, 1 King Bed, Mobility Accessible (Communications) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Louisville East - Hurstbourne by IHG

Suburban hotel with free local area shuttle and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and coffee/tea in a common area.
Holiday Inn Louisville East - Hurstbourne by IHG offers 187 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Louisville East - Hurstbourne by IHG. During your stay, you'll be within walking distance of Hunnington Place Shopping Center. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Winners Circle Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 6 minutes by car from Oxmoor Center and 8 minutes from Mall St. Matthews
  • Free local-area shuttle service
  • Dogs welcome for a fee
Holiday Inn Louisville East - Hurstbourne by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this hotel measures 22000 square feet (2044 square metres) and includes conference space. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Louisville East - Hurstbourne by IHG. A free area shuttle within 5 miles is available. Self parking is free.

This 3-star Louisville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.
Winners Circle Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hurstbourne
Holiday Inn Hurstbourne Hotel
Holiday Inn Hurstbourne Hotel Louisville East
Holiday Inn Louisville East
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne Hotel
Louisville Hurstbourne By Ihg
Holiday Inn Louisville East Hurstbourne
Holiday Inn Louisville East Hurstbourne an IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Hotel
Holiday Inn Louisville East - Hurstbourne by IHG Louisville

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 236 out of 598 reviews
Rating 8 - Good. 184 out of 598 reviews
Rating 6 - Okay. 92 out of 598 reviews
Rating 4 - Poor. 52 out of 598 reviews
Rating 2 - Terrible. 34 out of 598 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Calman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such a big facility there were very few people staying.
Stayed 4 nights in Nov 2024

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness
Don’t give you requested room
I booked a king bedroom and they told me I can only have a full size bed. Not what I paid for
Stayed 1 night in Nov 2024

8/10 Good

Marion, Stockbridge

Liked: Amenities, property conditions & facilities
It's easy quiet lots of parker
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ernest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ernie review
Overall it was good. I would come back again.
Stayed 2 nights in Oct 2024

6/10 Okay

Rod

Liked: Cleanliness
Good holiday day inn
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service
The Holiday Inn Louisville East was perfect for the group of ~75 students that we had. The front desk was incredibly accommodating (special shout out to Warren). The rooms were good and the spaces at the hotel in the lobby/atrium area were perfect.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were VERY comfortable!
Stayed 1 night in Nov 2024

2/10 Terrible

Roshansingh

Disliked: Cleanliness, staff & service, property conditions & facilities
Really bad rooms blood strain on sheets and AC temperature was not changing worst experience ever😟 I went to this as I heard holiday inn are good but will never go to holiday inn again
Stayed 2 nights in Oct 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet
Stayed 2 nights in Sep 2024

6/10 Okay

Terry

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Wooha
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Youngyeon

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staffs were unkind. . . Very expensive for its quality
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 1 night in Sep 2024

10/10 Excellent

Daphne

Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Marion, Stockbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Big and slot space, I'm an OTR truck driver and come through Louisville a lot so i stay here ,but now I seen homeless people coming out of the bushes on property &they are breaking into people cars
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
1/5
Rooms not very clean. Hotel outdated. Sheets felt gross.
Stayed 3 nights in Sep 2024

6/10 Okay

Alexzandria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was nice. The towels in the bathroom were very old and had tears in them and there was only enough towels for one person in a 2 guest room. The staff was wonderful. But there are some aspects like the cabinets are warped and outdated and towels being really old that made this stay not as perfect as I had originally expected.
Stayed 2 nights in Sep 2024

4/10 Poor

Suad

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024