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Hyatt Place Louisville East

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Louisville East

Seasonal outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Oxmoor Center
    ‪4 min drive‬
  • E.P. Tom Sawyer State Park
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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4.7 out of 5, Exceptional, (1006)
The price is €111
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includes taxes & fees
24 Apr - 25 Apr
Drury Inn & Suites Louisville East

About this property

Hyatt Place Louisville East

Hotel in Louisville with free breakfast and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they enjoy the free breakfast at Hyatt Place Louisville East. During your stay, you'll be within walking distance of Hurstbourne Corners Shopping Center. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Louisville Zoo and 14 minutes from Louisville Waterfront Park
  • Dogs welcome for a fee
Hyatt Place Louisville East offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 1170 square feet (109 square metres) and includes conference space. The business-friendly Hyatt Place Louisville East also features concierge services, laundry facilities, and a corner/local shop. Parking is available for a fee.

This Louisville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Louisville East has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 1,170 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (64 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 13 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open on 13 May and close on 01 October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great management and staff
The staff and management couldn’t have been more accommodating. We were visiting Louisville for my father-in-laws passing and funeral and needed flexibility on timing etc. loved the location
Stayed 3 nights in Jan 2025

10/10 Excellent

Tommy

Stayed 1 night in Dec 2024

10/10 Excellent

Chizaram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean environment, hotel room was comfortable and had updated amenities. We enjoyed our stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great people and great service, we will Stay there again
Stayed 5 nights in Aug 2024

10/10 Excellent

Samuel, Murray

Stayed 4 nights in Dec 2024

6/10 Okay

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Heather, Mesa

Stayed 2 nights in Dec 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst customer service!!! Made a mistake when booking the reservation. Tried to fix the date and they refused to issue a refund so i could book the correct date and just took my money instead. Never want to stay at a place that treats people in that manner.

10/10 Excellent

Orion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and feel welcomed
This check-in was so very easy. Evan was very accommodating and offering to do anything necessary for me. He wanted to make sure I had a pleasant stay. I felt welcome and safe at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilmore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms, Staff was friendly, had a hot Chocolate Bar which was nice on a cold night
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good people working there and reasonable rated
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
More toliet paper in the room
Stayed 3 nights in Dec 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight
The layout of this particular Hyatt chain Is always tricky with the bath area. Way too small but function. The shower needs a good deep cleaning however we had a shower mat. Other than that it was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable king mattress, large suite like room, variety of hot and cold breakfast items, selection of drinks in the evening from the bar, friendly staff, convenient location for the zoo and mega cavern. Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice clean rooms
Stayed 3 nights in Nov 2024

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a central location and easy to get to dining, shopping etc. overall the hotel is in a great location. Now the not so great parts. Upon checking in, the hotel staff were very rude. Did not want to tell me how much incidentals were being held on my card. It wasn’t until I threatened to leave that I was offered that information. I was not informed that parking was a fee. So as empty as that lot was, it was $10 a day plus $2 for processing that payment on the phone. When I asked why this was not listed as hotel parking costing money nobody had an answer. The bathroom was dirty, no cleaning staff came to our room despite us not having the do not disturb sign on our door. Hotel staff shared it was cleaned prior to us arriving however, hair was in the shower and sink. What makes this stay so disappointing is that a year ago, I stayed in this very same hotel and had such a great experience and the staff were so nice. Not sure what changed but man, this makes me so sad because I visit this area at least once a year and I most likely won’t stay here again :-( Hope others have a better experience.
Stayed 3 nights in Nov 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2024