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Quality Inn & Suites University/Airport

2.5 star property

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Photo gallery for Quality Inn & Suites University/Airport

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor pool
Fridge, microwave, stovetop, coffee/tea maker
Laundry room
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
311 E Gaulbert Ave, Louisville, KY, 40208
  • University of Louisville
    ‪4 min walk‬
  • Cardinal Stadium
    ‪3 min drive‬
  • Churchill Downs
    ‪4 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Double Room, 2 Double Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Efficiency, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Radisson Hotel Louisville North

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, (1828)
The price is €79
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Radisson Hotel Louisville North

About this property

Quality Inn & Suites University/Airport

Hotel with free breakfast, a quick walk to University of Louisville
An indoor pool, a 24-hour fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Quality Inn & Suites University/Airport offers 87 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the helpful staff at Quality Inn & Suites University/Airport. During your stay, you're just a quick walk from University of Louisville. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from University of Louisville and a 4-minute drive from Churchill Downs
Quality Inn & Suites University/Airport offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 180 square feet (16 square metres) and includes conference space. The business-friendly Quality Inn & Suites University/Airport also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Arabic, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 180 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 December to 12 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Quality Inn University/Airport
Quality Inn University/Airport Louisville
Quality University/Airport
Quality University/Airport Louisville
Quality & Suites University
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Louisville Quality Inn
Quality Inn University Airport
Quality Inn & Suites University/Airport Hotel
Quality Inn & Suites University/Airport Louisville
Quality Inn & Suites University/Airport Hotel Louisville

Quality Inn & Suites University/Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 264 out of 957 reviews
Rating 8 - Good. 310 out of 957 reviews
Rating 6 - Okay. 168 out of 957 reviews
Rating 4 - Poor. 123 out of 957 reviews
Rating 2 - Terrible. 92 out of 957 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Casey

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a family friendly hotel. Seems half the rooms are rented by the hour. Our room was big but it looked like it had never been vacuumed. Disappointing to say the least
Stayed 4 nights in Nov 2024

6/10 Okay

Jonathon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a pool that was open our first day there, the water was all foggy and there wasnt stuff on the ground in the pool. Next day the pool was closed. Saw a cockroach. A bunch of homeless fellas were next door just hanging out and sometimes walking around the hotels parking lot. While in the pool 2 people tried to get us to let them in cause they could see through the window. Only good thing is jetted tub and convenient location in louisville
Stayed 2 nights in Nov 2024

2/10 Terrible

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was terrible. Do yourself a favor and don’t stay here. There is never any staff around to file complaints to. The neighborhood is unsafe. Right next to a giant homeless shelter. They cover the linens with a top cover and the comforters are ripped to shreds and thread bare. I had a comforter with a two foot hole through it. Dead bugs, etc.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to my meeting location so it was the perfect choice for lodgings. It is also located adjacent to the interstate.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Liked: Staff & service, amenities
Disliked: Cleanliness
Just had a problem with the room it was not really clean. Found baggies under the dresser and little minor things
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Stayed 3 nights in Nov 2024

6/10 Okay

Roxanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room smelled musty, most staff were helpful. Kids enjoyed the pool and breakfast.
Stayed 5 nights in Oct 2024

4/10 Poor

Kathy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
If you have kids I would not suggest staying here. Right next door is a huge homeless population who run into the property once you swipe your card. Cleanliness is way below average. I asked everyday for them to vacuum our room. They did not in the five nights we stayed. We paid when we reserved the room so would have been out all that money. Overall I would give it half a star. Breakfast was good
Stayed 5 nights in Oct 2024

6/10 Okay

Dominique

Liked: Staff & service
Disliked: Amenities
Great for a basic overnight when visiting Louisville, but I wouldn't do more than one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Richardson

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Staff & service
Nice people working there. For a quality Inn it does the job. Early check in was very nice!
Stayed 1 night in Oct 2024

6/10 Okay

Ericka

Travelled with family
Liked: Staff & service, amenities
We got a room with a jetted tub in it and the bathroom was disgusting as far as the jetted tub and the surround are lamp in our bedroom was smashed other than that everything was okay breakfast was good I did like the fact that dining is on the third floor they had a very nice pool they had a gym only the treadmaster work though the weights not sure what's wrong with him looks like they're missing a pen so I guess overall I would give them a six
Stayed 2 nights in Oct 2024

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Could be a bit cleaner. Got to check in an hour early. Very quiet. Nice amenities. Would stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The service was very good, but the cleanliness of the room was terrible. Food stains on the carpet and hair in the tub. There were cockroaches.
Stayed 2 nights in Oct 2024

8/10 Good

Connor

Business traveller
Landscape needs some work
Stayed 3 nights in Oct 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Not filthy, but not clean. They obviously dust and vacuum, etc but there's built up grime in corners.
Stayed 4 nights in Oct 2024

4/10 Poor

Christopher Paul

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everytime we left people entered our room. Things were moved around a marijuana was smoked in our room. Staff was friendly but clearly they have issues.
Stayed 2 nights in Oct 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtains in our room were hanging by 2 hooks and falling off the rod. We needed to jury rig them to keep the lights out, but we could not open the curtains. We had been there for 5 nights and never had the room cleaned or fresh towels. It is a very outdated and dingy hotel. Homeless hanging out across the parking lot. Had problem with Expedia pricing and staff would not help at all.
Stayed 5 nights in Oct 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty!
Dirty! filthy! disgusting! a little bit of clean and would go along way
Stayed 5 nights in Sep 2024

8/10 Good

Mister

Travelled with partner, Travelled with group
Liked: Cleanliness
Stay two days I just wish they would have did a refresh on my towels in the bathroom they didn't give us an extra coffee the second day I was a constant drip in my room from the faucet place was okay you can tell people who repair stuff in the past weren't the best repairman but the bed was comfortable the pillows were nice
Stayed 2 nights in Oct 2024

2/10 Terrible

Oscar R

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a room the same as in the Expedia ad. Unfortunately it was the opposite, a room that was not only neglected, but also dirty, smelly, the beds in poor condition, the sink clogged, the floors scratched and dirty. the bathroom in a deplorable state with stained and dirty towels with cockroaches and other pests. Not to mention that it was more expensive than a stay in some international chain hotel. The only positive thing about it is the general manager, he gave me another room since there was no refund rule. He is overwhelmed without any real help.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lorrin

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I would never come here again!
I paid $200 for this hotel for the louder than Life festival. The smoke detector was hanging from the ceiling and chirped all night long. There were two blood stains on The blanket. And the jetted spa tub had broken fixtures and the Jets felt and looked grungy. I was very dissatisfied with this room. The only thing that I found acceptable about this hotel was their free breakfast.
Stayed 1 night in Sep 2024

4/10 Poor

Landon

Stayed 2 nights in Sep 2024