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Hotel Stella

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Stella

Exterior
Reception
Bar (on property)
Quadruple Room | In-room safe, desk, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9 rue Massabielle, Lourdes, Hautes-Pyrenees, 65103
  • Lourdes Wax Museum
    4 min walk
  • Basilica of St. Pius X
    5 min walk
  • Stations of the Cross
    6 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    14 min drive

Room options

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Free toiletries, hair dryer, towels

Single Room

  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Stella

Hotel with a 24-hour front desk, a short walk to Basilica of the Immaculate Conception
A restaurant, a bar/lounge and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Stella offers 186 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. This Lourdes hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Hotel Stella, you're just a quick walk from Basilica of the Immaculate Conception. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary
  • Train station pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at Hotel Stella.

This 3-star Lourdes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, French, German, Irish, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Hotel Stella offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Stella Lourdes
Stella Lourdes
Hotel Stella Hotel
Hotel Stella Lourdes
Hotel Stella Hotel Lourdes

Hotel Stella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 175 reviews" "
Rating 8 - Good. 85 out of 175 reviews" "
Rating 6 - Okay. 20 out of 175 reviews" "
Rating 4 - Poor. 1 out of 175 reviews" "
Rating 2 - Terrible. 2 out of 175 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JULES, warner robins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit noisy, kids leaving in the opposite building beeing late every nights.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Nympha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lila front desk clerk was exceptional. Very nice lady with good attitude towards customers. She helped us from wheelchair to lift / map of Sanctuary Lourdes and taxis.
Stayed 1 night in Jun 2023

10/10 Excellent

Namasivayam

Stayed 1 night in Jun 2023

8/10 Good

Como

Stayed 3 nights in Aug 2022

8/10 Good

Ruvee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, staff are friendly, very near to the Basilica. Highly recommended to family. The only thing i can suggest that a sink should be installed inside the toilet area.
Stayed 3 nights in Jun 2022

8/10 Good

Sheilou Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Nancy

Stayed 2 nights in Feb 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Friendly service, lovely people. Though they had a parking garage they advised me to park in a free zone, since I would have had to pay to park in their garage. Very customer oriented, would definitely stop over again. Also located in the heart of the town. Would have explored a bit more, but didn't have the time.
Stayed 1 night in Aug 2021

10/10 Excellent

Joshua Blu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

RL, Los Angeles, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to the grotto. and breakfast is good, typical for this type of hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Albert, Hacienda Heights, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the clean room. The breakfast area wasn’t that clean. Also bathrooms were missing some amenities. Staff was very friendly and helpful.
Stayed 1 night in Sep 2019

8/10 Good

Cfb9332

Travelled with family
Overall a good experience if your man purpose is a place to rest and sleep during your pilgrimage. The air conditioning is good. Staff are friendly and helpful. Bed comfortable. Bring your own toiletries. Just hand soap provided. Breakfast adequate but tiring after the second day.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was very convenient for the Sanctuary and St Frai, and has a nice outdoor bar/ sitting area. Reception and bar staff are friendly and helpful. However, I thought food was very poor, with unappetising and overcooked veg most days, and chaotic, but cheerful, service. Rooms could do with soundproofing.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very courteous and friendly. The room is clean and spacious enough for two people. The location is excellent and convenient to everything. The breakfast has a good selection of food and there are many restaurants in the neighborhood to choose from. I highly recommend this hotel to everybody.
Stayed 2 nights in May 2019

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable room but no heater
The hotel is located very close to the Lourdes Sanctuaire which is wonderful for pilgrims. The room amenities were comfortable except that there is no heater in the room and it got uncomfortably cold at some parts of the night in Spring. Continental breakfast was generous.
Stayed 2 nights in May 2019

6/10 Okay

Oliver

Liked: Staff & service
It's not Paradise.
We love going to Lourdes every two years, so we decided to stay at the hotel Stella. Staff was great very helpful. Breakfast left a lot to desire, nothing special just bare minimum. Room was okay, bathrooms was newly renovated. However the night before we left we had noisy neighbours till about 1a.m. Tuesday morning early came the garbage trucks. We might as well have gone out and help them. We will not be staying here again.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Maria Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable
Room was small but comfortable, breakfast is good. Great location
Stayed 1 night in Oct 2018

10/10 Excellent

Rick, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and great location. Very nice breakfast was included. Highly recommended.
Stayed 2 nights in Oct 2018

8/10 Good

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities
It's up a very steep hill from the riverside but there is a special public lift round the other side to take you down to the sort of main street level (back street) that means you don't have to use that steep hill to access the hotel, and it's perfect for going down to the amazing Sanctuary of the Basilica of the Immaculate Conception, the grotto of the apparitions etc, where there are nightly torchlit processions etc. The staff are very helpful and pleasant. The rooms are spartan and religious, as this is a strongly Catholic pilgrimage site, as everyone knows. Breakfast buffet is not bad, although it's machine coffee etc. We had a particular problem, nothing to do with the hotel, which if we had stayed anywhere else, we would have been in a bad situation, but this hotel had the resources and the goodwill to help us out, for which I am eternally grateful.
Stayed 3 nights in Oct 2018