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Zenitude Hôtel - Résidences L'Acacia Lourdes

3.0 star property

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Photo gallery for Zenitude Hôtel - Résidences L'Acacia Lourdes

Exterior
Fridge, microwave, stovetop, cookware/dishes/utensils
Fridge, microwave, stovetop, cookware/dishes/utensils
Reception
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Pet-friendly
  • Outdoor space
  • Housekeeping

Explore the area

Map
1 A Chemin de Lannedarré, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of Our Lady of the Rosary
    ‪15 min walk‬
  • Basilica of the Immaculate Conception
    ‪16 min walk‬
  • Massabielle Grotto
    ‪16 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio 2/4 persons

Fridge, microwave, stovetop, cookware/dishes/utensils

Studio 2/4 persons

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Single Bunk Bed OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (4/6 persons)

Fridge, microwave, stovetop, cookware/dishes/utensils

Apartment, 1 Bedroom (4/6 persons)

  • 40 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed OR 1 Single Bunk Bed

View all photos for Superior Studio

View from room

Superior Studio

  • 25 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2/4 persons)

Flat-screen TV

Apartment, 1 Bedroom (2/4 persons)

  • 37 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Studio

Fridge, microwave, stovetop, cookware/dishes/utensils

Studio

  • 25 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2

Similar properties

Premium bedding, minibar, blackout curtains, soundproofing

Zenitude Hôtel - Résidences Lourdes Lorda

  • Kitchen
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (517)
The price is €88
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Zenitude Hôtel - Résidences Lourdes Lorda

About this property

Zenitude Hôtel - Résidences L'Acacia Lourdes

Lakefront aparthotel units with kitchenettes and balconies
Along with a snack bar/deli, this smoke-free aparthotel has self parking and a seasonal outdoor pool. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a TV in a common area are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, a balcony and a desk are among the other amenities available to guests.
Zenitude Hôtel - Résidences L'Acacia Lourdes offers 111 accommodations with free toiletries. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Zenitude Hôtel - Résidences L'Acacia Lourdes. During your stay, you're just a quick walk from Museum of Miracles of Lourdes. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). Built in 2009, this comfortable aparthotel has 111 apartments over 3 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a balcony and a flat-screen TV
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • 6 minutes by car from Massabielle Grotto and 6 minutes from Basilica of the Immaculate Conception
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Zenitude Hôtel - Résidences L'Acacia Lourdes. Parking is available for a fee.

This 3-star Lourdes aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Croatian, English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 6 per night)

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6 for children
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a train station
  • On a lake

Things to do

  • Bicycle parking
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 111 units
  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Built in 2009
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk, private entrance

Pets

  • Pets: EUR 5 per pet (varies based on length of stay)
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 6 per night
  • Pet fee: EUR 5 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Zenitude Hôtel - Résidences L'Acacia Lourdes.

Property is also known as

Residence l`Acacia Hotel Lourdes
Résidence L'Acacia
Zenitude Hôtel-Résidences L'Acacia Lourdes House
Zenitude Hôtel-Résidences L'Acacia House
Zenitude Hôtel-Résidences L'Acacia
Zenitu HôtelRésinces L'Acacia
Résidence Zénitude L'Acacia House Lourdes
Résidence Zénitude L'Acacia House
Résidence Zénitude L'Acacia Lourdes
Résidence Zénitude L'Acacia
Zenitude Hôtel Résidences L'Acacia Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Lourdes
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel
Zenitude Hôtel - Résidences L'Acacia Lourdes Aparthotel Lourdes

Zenitude Hôtel - Résidences L'Acacia Lourdes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 636 reviews
Rating 8 - Good. 249 out of 636 reviews
Rating 6 - Okay. 95 out of 636 reviews
Rating 4 - Poor. 29 out of 636 reviews
Rating 2 - Terrible. 22 out of 636 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ambighananthan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great experience
Stayed 2 nights in Nov 2024

8/10 Good

Amanda, trabuco canyon

Liked: Cleanliness, amenities
Staff was very kind & helpful. Property is nice and very much a deal for the price.
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Solange was very helpful. Accomodated to change room for two double beds with no problems The pool was very relaxing and met my expectations per the online pictures. Breakfast area was very bright with lots of windows and ample room. Selection was well provided including eggs and the coffee machine had excellent coffee to my surprise. Pillows and linens were very clean and comfortable. Kitchenette well equipped except no utensils on arrival had to ask for some.
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

8/10 Good

Jeremiah, Ajax

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Property needs improvement
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Good location, friendly staff and great value for money
Stayed 2 nights in Jun 2024

8/10 Good

Cereneo Jr.

Travelled with partner
Liked: Cleanliness, amenities
the location is great. close to the train station and the attractions. the view in our veranda is obsolutely beautiful. we walked rhe whole time we were there. the breakfast options is a bonus. the grocery is just a block away and there's bakery nearby . the receptionist is very friendly and helpful.
Stayed 2 nights in Jun 2024

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness
Price was good but access to the Lourdes Grotto only for for young people. Very steep hill to residences.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony Tien

Stayed 3 nights in Apr 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2023

10/10 Excellent

Joaquin, Lutz

Stayed 1 night in Dec 2023

6/10 Okay

Priscilla

6/10 Okay

Monica

Travelled with family
I learned my lesson for the last time about not checking to see the pool temperature … It was freezing! Also the pool closes at 7 PM every single night. The one thing that made my son and I an easy walk into our room was that the hallways are completely blacked out until you move and then a light comes on automatically. But it’s very eerie every time we have to walk to and from the elevator to our room. I will definitely stay in town closer next time, or wish I would’ve stayed at Ibis. The only reason why I didn’t was because these guys had a pool which I didn’t get to go into.
Stayed 1 night in Sep 2023

8/10 Good

Jennifer, Quebec

Liked: Cleanliness, amenities, property conditions & facilities
Grand studio très bien pensé, offrant toutes les commodités pour un séjour de plusieurs jours. Lit un peu dur. Je n'ai pas eu l'occasion d'essayer la piscine, mais semble bien.
Stayed 4 nights in Sep 2023

10/10 Excellent

Fletcher, Bath

Stayed 3 nights in Sep 2023

4/10 Poor

Yveslie

Stayed 1 night in Aug 2023

8/10 Good

Tony da

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and welcoming. The sofabed was actually comfortable and the linens were very clean. It rained the day we were there, so we didn't use the pool, but it looked very clean and spacious. There is a really nice bakery just 2 minutes walk from the hotel to the main road. Delicious croissants and hot coffee! The hotel seems well designed and situated for people visiting the nearby downtown and Sanctuary of Our Lady which is just 15 minute walk away ... Lots of shopping and food. We really liked Casa Italia and Au Roi Albert for dinner. Would stay there again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Kevin

Travelled with family
We arrived exhausted late at 9:30pm due to horrible Paris traffic. We did not understand the Zenitude email because it was in French so we’re surprised to be locked out.After trying the emergency number many time a Zenitude employee did not help. We were left stranded with no apologies or refund, just excuses! With the help of 5 Lourdes Good Samaritans we finally were helped by Hotel Raissy and Astrid who I highly recommend. Hotel Zenitude was cruel to us!!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Samia

Liked: Cleanliness, property conditions & facilities
Close to the Cathedral, can walk to there. Plenty of parking, clean bedroom, sturdy furniture, excellent mattress. Very friendly staff. Highly recommend it.
Stayed 1 night in Mar 2023

6/10 Okay

John

Stayed 3 nights in Mar 2023

10/10 Excellent

Victoria

Liked: Cleanliness, amenities
It doesn’t take that long to walk to the Sanctuary from hotel. I really enjoyed my stay, specially during the off season. There is no line to compete to go to the grotto or fill the bottle with spring water. Good luck in the summer time. Always remember to spend time in adoration, located at the Crypt, behind the giant crown.
Stayed 6 nights in Feb 2023

10/10 Excellent

Hortensia, WARRENVILLE

Stayed 1 night in Dec 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, room comfort
Good place to stay
Not too close to the Basilica but it’s ok for a bit of walk exercise 😁. Staff in the reception were friendly. The place is excellent to comfort.
Stayed 3 nights in Oct 2022

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2022

6/10 Okay

BKR Kris

Travelled with group
Disliked: Cleanliness, room comfort
Needs AC
These are studio rooms so you are basically sleeping on a sofa, towels were dirty and the pool was way too small for the size of the complex with very limited sun loungers, there is also no AC and in 38oC this was a killer, there were also a lot of mosquitos at night. Appartments were also noisy being right next to a main road.
Stayed 2 nights in Jul 2022