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MCM Eleganté Hotel & Suites

3.5 star property

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Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Exterior
Interior
Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout curtains, iron/ironing board
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Buddy Holly Center
    ‪3 min drive‬
  • Texas Tech University
    ‪4 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

MCM Eleganté Hotel & Suites

Hotel with free breakfast, near Texas Tech University
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at MCM Eleganté Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Lubbock Memorial Civic Center. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Rustler Cafe
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes a conference centre. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Rustler Cafe – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 688 out of 1237 reviews
Rating 8 - Good. 294 out of 1237 reviews
Rating 6 - Okay. 138 out of 1237 reviews
Rating 4 - Poor. 66 out of 1237 reviews
Rating 2 - Terrible. 51 out of 1237 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Great place to stay
We were really impressed at the outset when we arrived at around 1:30 PM and we’re able to go ahead and check in even though check-in time wasn’t until 4:00 PM. The room was comfortable and most of all clean it does seem, however that some of the furniture like the chair that set in the corner needs to be replaced for something more Martin it seemed dingy nevertheless, we were impressed with the breakfast each morning. The hotel did not skimp on this and, the staff both at the front desk and in the restaurant were pleasant, which made our stay a good one.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marquita

Liked: Cleanliness, staff & service
The staff here were really nice and helpful. Although I wasn’t suppose to check in until 4pm They let me check in early at 2pm since I traveled in from out of town which was a 6 hour drive. They even gave us some warm delicious cookies while we checked in. The King room was great! The softest bed and pillows I’ve ever had at any hotel I stayed at.
Stayed 1 night in Nov 2024

10/10 Excellent

Hambartsum

Stayed 2 nights in Dec 2024

10/10 Excellent

Dana

Stayed 2 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It is welcoming and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Stayed 1 night in Dec 2024

6/10 Okay

Edgar

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For one night ok
The exterior of the hotel looks nice, the lobby looks good, but the rooms new some serious update, looks old and deteriorated
Stayed 1 night in Dec 2024

2/10 Terrible

Angelina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel needs remodeling. The AC in our room was not cooling. The quality of the hotel was not what I expected based on the reviews I read.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here this is my go too place when I’m in Lubbock!
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation Weekend
Hotel was great! Staff was outstanding. All were very nice! Will definitely stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Bellen, WATFORD CITY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful. The rooms were clean, bed was too soft for my liking. The reason for low rating is the shower drain and toilet drain very slow. Takes two flushes to flush the toilet and while taking a shower I was standing in water past my ankles.
Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jaelie

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Stayed 2 nights in Dec 2024

10/10 Excellent

Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old but clean. Breakfast is good. The staffs at breakfast are awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Friendly Folks!
If you are looking for the Ritz Carolton this is not the hotel for you, however for a one night stay this venue was good. The breakfast was satisfying and the employees were beyond friendly. My only complaint is that I awoke at 6:00 am to go work out in the gym and it was locked even though posted hours were 5:30 am - 10:00 pm. The front desk associate said that the gym was locked because they had several youth groups staying at the hotel and they wanted to secure the equipment. I understand this reasoning, but no one had a key to open the gym for me. The associate stated that it was run by an off-site entity and could not be opened until 8:00 am when that individual was scheduled to come to work. If the hotel advertises amenities they should be made available at posted hours. This was one reason we chose this establishment.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

8/10 Good

Norma

Travelled with family
Liked: Staff & service
Breakfast was delicious , rooms were ok , comfy beds , it was close to where we going ;staff was good; Building looks a bit outdated as well as elevators ;
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Property conditions & facilities
I visit Lubbock for 4 years while my kid was in college. Only once I tried a different hotel. nevertheless I went back to MCM, Can’t beat the breakfast and atmosphere, worth every penny.
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Stayed 1 night in Dec 2024

6/10 Okay

Mario L.

The breakfast was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect vacation spot
It was the most relaxing and peaceful vacation experience we’ve ever had! Hotel was clean, food was excellent and we had everything we needed right at our fingertips! The heated indoor pool sealed the deal as the only place we will stay when we are in Lubbock!
My husband resting before our dinner reservation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome breakfast with made to order omelettes!!!
Stayed 1 night in Dec 2024

6/10 Okay

Phyllis

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024