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Hotel La Luna

3.0 star property

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Photo gallery for Hotel La Luna

Terrace/patio
Superior Suite | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Check-in/check-out kiosk
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Via Fillungo Corte Compagni 12, Lucca, LU, 55100
  • Piazza dell'Anfiteatro
    ‪2 min walk‬
  • Guinigi Tower
    ‪4 min walk‬
  • Piazza Napoleone
    ‪6 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Family Triple Room

Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Single Room

Comfort Single Room | Minibar, in-room safe, desk, laptop workspace

Comfort Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room, 1 Bedroom

Classic Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Classic Double or Twin Room, 1 Bedroom

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel La Luna

Hotel in Lucca with 24-hour front desk and bar/lounge
A bar/lounge, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel La Luna offers 29 accommodations with minibars and a safe. 20-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and hairdryers.

This Lucca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel La Luna, you're just a quick walk from Via Fillungo. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Steps from Via Fillungo and Piazza dell'Anfiteatro
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel La Luna. Parking is available for a fee.

This 3-star Lucca hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 25.00 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT046017A157JHSDCT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Luna Hotel Lucca
Luna Lucca
La Luna
Hotel La Luna Hotel
Hotel La Luna Lucca
Hotel La Luna Hotel Lucca

Hotel La Luna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 176 reviews
Rating 8 - Good. 66 out of 176 reviews
Rating 6 - Okay. 11 out of 176 reviews
Rating 4 - Poor. 4 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good
Last minute stay due to Italian train strike. Hotel in a great location, good breakfast provided. Room was a little basic and dated but very clean and perfectly met our needs
Stayed 1 night in Oct 2024

10/10 Excellent

SILVANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Laura

Stayed 1 night in Sep 2024

4/10 Poor

Jeff

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Anelise

Stayed 3 nights in Aug 2024

10/10 Excellent

Jerry, Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms. Location on the lake was amazing!
Stayed 1 night in Jul 2024

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Agnes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at reception
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The service was very good, the location of the hotel excellent and the room was nice and clean, very good that there was also air-conditioning. Unfortunately the voices from other rooms came very loud as somebody was moving furniture in the middle of the night above my room. Also voices from next room come very clear. But I understand that the building is old so not much you can probably do.
Stayed 1 night in Jun 2024

8/10 Good

carlo

Stayed 1 night in May 2024

2/10 Terrible

kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay at this dump
They cleaned our room 1 day put of 5.
Stayed 7 nights in Dec 2023

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Hotel with good service
Very central hotel, amazing staff and great service! thank you for the lovely stay!
Stayed 1 night in Nov 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in a great location
The people were all friendly and attentive. The bed (just like all beds we have been on in Italy was hard). The location was great as it was in the middle of town. We ate at the restaurant and it was good. The breakfast had good options and even several gluten free items! We would stay again
Stayed 1 night in Sep 2023

10/10 Excellent

carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Unfortunately, the air conditioning did not work well. Even overnight, it only cooled the room to 25.5 degrees (78 degrees Fahrenheit). The women at the front desk came to our room and insisted it was working as it should. Be prepared for a very hot room even though it technically has air conditioning.
Stayed 1 night in Aug 2023

10/10 Excellent

FRODE

Stayed 2 nights in Jul 2023

10/10 Excellent

Suzette

Stayed 1 night in Jun 2023

8/10 Good

Ileana, Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location in the center of things. Breakfast is good.
Stayed 1 night in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Clean Quite Room
A good lodging experience, but a few points of criticism: 1) I am a big detractor of the hotel bathroom experience where the shower sprays onto the floor with a drain, and no partition to keep the floor throughout the bathroom from getting wet. My room had this feature, but it was ameliorated slightly because the shower was quite far from the sink. 2) No wall plug for charging in the bedroom that I could find; I used the one in the bathroom. 3) The hotel charges for small items from the minibar; other hotels offer this complimentary.
Stayed 1 night in May 2023

8/10 Good

CHARLES

Stayed 2 nights in May 2023

8/10 Good

Mats

Stayed 2 nights in May 2023

8/10 Good

Eija

Stayed 4 nights in May 2023