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"We were invited in Astoria for a business event during two days. We spent mostly our two days between the presentation room and others brainstormin ... " More
17 Jun 2024 by Hotel Astoria
Dear Xhezide, thank you for sharing your feedback with us. We appreciate your honest evaluation, and we regret that your experience did not meet your expectations.Your feedback is valuable to us as they help us identify areas for improvement. We are committed to providing a better experience for all our customers. If you would like to discuss your feedback further or if there is anything else we can do to make things right, please feel free to contact us directly. We value your input and hope to have the opportunity to serve you better in the future.R.NiederbergerQuality Management
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference space. A health club, a nightclub, and a rooftop terrace are also featured at the business-friendly Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lucerne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Astoria Lucerne offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Thai Garden – This restaurant specialises in Thai cuisine.
La Cucina – This restaurant specialises in Italian cuisine.
Mekong – This restaurant specialises in Asian cuisine.
Pacifico – This restaurant specialises in Mexican cuisine.
Penthouse – On-site rooftop bar.
Recreational amenities at the hotel include a health club.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
