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21 Nov 2023 by CASCADA Hotel & BOLERO Restaurante
Dear Anne,Thank you so much for your stellar 5-star review! We are thrilled to hear that you found both our staff and facilities amazing. Our team strives to provide exceptional service and create a welcoming environment for all our guests, and your acknowledgment means a great deal to us. It's always our goal to ensure that every guest has a memorable and comfortable experience. We're glad we could contribute positively to your stay. If there's anything more we can do to make your next visit even more enjoyable, please let us know. Looking forward to welcoming you back soon. Warm regards,Eveline Limacher, guest relations manager & team
12 Sep 2024 by CASCADA Hotel & BOLERO Restaurante
Chère Doris,Merci infiniment pour votre magnifique commentaire ! Nous sommes ravis que vous ayez choisi notre CASCADA Hotel pour votre séjour à Lucerne, et que vous ayez apprécié notre personnel sympathique ainsi que nos chambres agréables et propres. Nous serions enchantés de vous accueillir à nouveau lors de votre prochain séjour à Lucerne !Cordialement,Eveline Limacher, guest relations manager & team
4 Jun 2024 by CASCADA Hotel & BOLERO Restaurante
Dear Patrice,Thank you for your feedback and for choosing to stay with us! We're delighted that you found our location perfect for exploring Lucerne and enjoyed our breakfast. We understand your concerns about the noise from rooms facing the main street when the windows are tilted. For a quieter experience, we offer rooms facing the inner courtyard, which are more peaceful. Additionally, our windows are soundproof, and with our modern air conditioning, you can keep them closed for a quieter stay. We hope to have the opportunity to welcome you back to our CASCADA Hotel and provide an even better experience next time! Best regards,Eveline Limacher, guest relations manager & team
25 Mar 2024 by CASCADA Hotel & BOLERO Restaurante
Dear Guillaume,Thank you for taking the time to leave us review, and for highlighting the practicality of our location from the station. We're thrilled to know that our proximity to the station contributed positively to your experience with us. If there's any specific feedback you'd like to share on how we could make that fifth star achievable, we're all ears! Our aim is to provide our guests with the best possible experience, and your insights are invaluable in helping us improve. We hope to have the pleasure of welcoming you back in the future, aiming to exceed your expectations and hopefully secure that coveted 5-star rating on your next visit. If you have any special requests or need assistance planning your next stay, please don't hesitate to reach out to us directly. Once again, thank you for choosing to stay with us, and for your feedback. Looking forward to your next visit!Best regards,Eveline Limacher, guest relations manager & team
8 Apr 2024 by CASCADA Hotel & BOLERO Restaurante
Liebe Alessia,Ein riesengrosses Dankeschön für die volle Punktzahl – 5 von 5! Wir sind begeistert, dass Sie mit Ihrem Aufenthalt bei uns im CASCADA Hotel so zufrieden waren und schätzen Ihre positive Rückmeldung sehr.Es ist unser Ziel, jedem Gast ein aussergewöhnliches Erlebnis zu bieten, und Ihr Feedback bestätigt, dass wir diesen Weg erfolgreich gehen. Wir freuen uns schon darauf, Sie bald wieder in Luzern willkommen heissen zu dürfen und Ihnen erneut einen perfekten Aufenthalt zu bieten. Bis dahin senden wir Ihnen die besten Grüße und wünschen Ihnen alles Gute!Mit frühlingshaften Grüssen,Eveline Limacher, Gästebetreuerin & Team
30 Nov 2023 by CASCADA Hotel & BOLERO Restaurante
Lieber Lucas,Vielen Dank für Ihre fantastische Bewertung! Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im CASCADA Hotel so sehr genossen haben. Ihre Zufriedenheit ist für uns die beste Motivation!Nochmals herzlichen Dank für Ihre Bewertung und wir freuen uns bereits darauf, Sie bald wieder bei uns begrüssen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute! Herzliche Grüsse,Eveline Limacher, Gästebetreuerin & Team
3 Oct 2023 by CASCADA Hotel & BOLERO Restaurante
Lieber Hans Rudolf,Vielen Dank für Ihre ausgezeichnete Bewertung auf ebookers! Wir freuen uns sehr, dass alles zu Ihrer Zufriedenheit war. Es ist immer unser Ziel, unseren Gästen einen angenehmen und unvergesslichen Aufenthalt zu bieten, und es scheint, dass wir dieses Ziel bei Ihnen erreicht haben. Wir würden uns freuen, Sie bald wieder im CASCADA Hotel begrüssen zu dürfen.Herzliche Grüsse aus Luzern, Eveline Limacher, Gästebetreuerin & Team
29 May 2023 by Samuel Matter, Gästebetreuer & Team
Liebe Fabienne,Vielen Dank für Ihre grossartige Bewertung auf ebookers! Es freut uns sehr zu sehen, dass Sie mit Ihrem Aufenthalt im Cascada Boutique Hotel rundum zufrieden waren und uns die volle Punktzahl gegeben haben. Wir freuen uns, dass wir Ihren Erwartungen gerecht werden konnten und Sie einen angenehmen Aufenthalt bei uns hatten.Wir schätzen Ihre positive Rückmeldung sehr und hoffen, Sie bald wieder bei uns begrüssen zu dürfen.Herzliche Grüsse,Samuel Matter, Gästebetreuer & Team
9 Jan 2023 by CASCADA Boutique Hotel & BOLERO Restaurante
Chère Sylviane, Tout d’abord nous souhaitons vous remercier d’avoir pris le temps de laisser cette gentille remarque concernant votre séjour au CASCADA Boutique Hotel sur Expedia. C’est un grand plaisir pour nous de savoir que vous avez apprécié notre établissement ainsi que notre personnel. Nous espérons de pouvoir vous accueillir à nouveau lors d’une prochaine visite. Bien cordialement,Eveline Limacher, guest relations manager & team
18 Jan 2023 by CASCADA Boutique Hotel & BOLERO Restaurante
Dear Carlos Manuel, Thank you very much for your feedback!We are very happy to know that you had a great stay here in Lucerne and we could be part of it.Hopefully we'll get the chance to welcome you back one day.Best regards, Eveline Limacher, guest relations manager & team
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Cascada Boutique Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Lucerne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and a safe. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Bolero Restaurante – This restaurant specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
