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 Lucerne •1 Room
 Lucerne • 1 Room
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Hotel Alpina

3-star property
Frankenstrasse 6, Lucerne, LU 09 725 22 184
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3.6 out of 5
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See all 23 ebookers Reviews

"Hotel great for station ,transport and sightseeing . Very friendly reception and breakfast staff. We were upgraded to superior double with balcony,( r ... " More

By John M. on Thu 07 May 2015

Points Of Interest

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Design Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Alpina, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from KKL Lucerne and 4 minutes on foot from Chapel Bridge
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Alpina ratings based on 23 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Alpina

Everyone (9) Couples (4) Business (3) Family (2) Friends (1)
4 out of 5

2 nights in Lucerne

Hotel great for station ,transport and sightseeing . Very friendly reception and breakfast staff. We were upgraded to superior double with balcony,( room 59). Big room, airy with comfy beds. Good bathroom with large shower. Work going on inside and outside hotel, but was not really a problem. Could really be better if room had coffee maker and fridge. Wi-fi worked well. Overall, really good accommodation , fantastic view of Alps from balcony. Price was very good compared to other hotels in area. Breakfast at sister hotel next door had good selection.

Posted by on 7 May 2015

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5 out of 5
xxx

Posted by on 17 Apr 2024

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4 out of 5
Zentral und günstig

Posted by on 6 Nov 2023

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4 out of 5

Posted by on 19 Oct 2023

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1 out of 5
NIE WIEDER

Posted by on 11 Mar 2023

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Comment from Hotel Management

31 Mar 2023 by Hotel Alpina

Es tut uns sehr leid zu hören, dass Sie einen enttäuschenden Aufenthalt bei uns hatten. Wir nehmen jedes Feedback ernst und bemühen uns, unseren Gästen das bestmögliche Erlebnis zu bieten. Wir schätzen Ihr Feedback sehr und wären Ihnen dankbar, wenn Sie uns zusätzliche Informationen zu Ihrem Aufenthalt geben könnten, damit wir uns um diese Probleme kümmern können. Für weitere Informationen wenden Sie sich bitte an unser Team unter info@alpina-luzern.ch.Mit freundlichen Grüssen

4 out of 5

Posted by on 14 Jan 2023

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Comment from Hotel Management

4 Apr 2023 by Hotel Monopol und Alpina

We are glad that you enjoyed your stay with us. We appreciate your patronage and hope to be of service again soon.Sincerely yours

5 out of 5
Hôtel très bien situé, la chambre familiale est très bien disposée et très propre. Un hôtel à recommander.

Posted by on 8 Jan 2023

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3 out of 5
Hotel vétuste et mal équipé, mais propre et bien situé

Posted by , from Bienne on 16 Dec 2022

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5 out of 5
Sehr nahe am Zentrum.

Posted by on 31 Oct 2022

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2 out of 5
Es hiess der Check-in ab 16 Uhr möglich, ich kam um 17 Uhr an und stand vor geschlossener Tür! Hinweis: Check-in im Hotel Monopol. Dort war der Empfang aber sehr freundlich. Im Hotel Alpina habe ich die ganze Zeit kein Personal gesehen. Wie soll ich also Personal und Service beurteilen?

Posted by on 2 Oct 2022

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Comment from Hotel Management

4 Apr 2023 by Hotel Alpina

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrung mitzuteilen. Es tut uns leid, dass Sie bei Ihrer Ankunft Schwierigkeiten hatten und in unserem Partner-Hotel einchecken mussten. Wir freuen uns jedoch, dass Sie eine angenehme Erfahrung im Hotel Monopol gemacht haben. Im Hotel Alpina bemühen wir uns, unseren Gästen ein Höchstmass an Service und Gastfreundschaft zu bieten. Es tut uns leid, dass Sie in diesem Fall keine Gelegenheit hatten, dies zu erleben. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben werden, damit wir Ihnen das Niveau an Service und Gastfreundschaft zeigen können, das wir jeden Tag anstreben. Nochmals vielen Dank für Ihr Feedback!Mit freundlichen Grüssen

About the Hotel Alpina

Location Frankenstrasse 6, Lucerne, LU 6003

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Alpina. This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Lucerne (QLJ-Lucerne Train Station) (0.2 km / 0.2 mi)

Room Amenities

Hotel Alpina offers 35 accommodations with a safe and a hairdryer. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a shower. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.

Hotel Alpina has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you arrive at the property after hours, you'll need to check in at an alternative location: [Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern]. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after hours will need to go to the following location to check in: Hotel MONOPOL Luzern Pilatusstrasse 1 6003 Luzern
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per night.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Breakfast is served at Hotel Monopol, located next door.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per stay (for stays between 1 January and 31 December)
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Nearby parking fee: CHF 35 per night(328 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpina Lucerne
  • Hotel Alpina Lucerne
  • Alpina Hotel Lucerne
  • Hotel Alpina Hotel
  • Hotel Alpina Lucerne
  • Hotel Alpina Hotel Lucerne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.