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Hotel Central Luzern

3.0 star property
VIP Access

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Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing
Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Double Room (Cosy)

8.8 out of 10
Excellent
(55 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Cosy)

Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room (Noble)

Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for COSY Double Room

Premium bedding, in-room safe, desk, soundproofing

COSY Double Room

  • Sleeps 2

View all photos for Noble Double Room

Premium bedding, in-room safe, desk, soundproofing

Noble Double Room

  • Sleeps 2

View all photos for Cosy Single Room

Premium bedding, in-room safe, desk, soundproofing

Cosy Single Room

  • Sleeps 1

View all photos for Noble Single Room

Premium bedding, in-room safe, desk, soundproofing

Noble Single Room

  • Sleeps 1

Noble Family Room

  • Sleeps 2

Cosy Family Room

  • Sleeps 2

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includes taxes & fees
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About this property

Hotel Central Luzern

Lakefront hotel with free breakfast and bar/lounge
A bar/lounge, coffee/tea in a common area and a fridge in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, tour/ticket assistance and a picnic area.
Hotel Central Luzern offers 46 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Museum Sammlung Rosengart. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a playground and bicycles to rent
  • Guests have great things to say about the helpful staff and the central location
  • Just a 3-minute walk from Chapel Bridge and 5 minutes on foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for walking to old town. It was close to the train station. There was a selection of restaurants close.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice B&B; helpful staff; provide space for guests to bring in and consume their own food, and a fridge for storage (this is a great idea, particularly in an expensive city like Lucerne!)
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is showing its age. Rough around the edges and very small bathroom and especially the shower. There is no AC and it’s recommended to sleep with the window open yet people, traffic and construction is loud. And there are lots of bugs that come in. Would stay somewhere else next time.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has no air conditioning and we didn't sleep because it was hotter than heck
Stayed 1 night in Aug 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service
Great location. Very friendly staff. The rooms are somewhat small and lack any real ventilation except if you open the windows. No screens so bugs can get in. Could use some better ventilation, or at least screens, possibly air conditioning - otherwise they get really stuffy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Central was the perfect location for our 5 nights in Lucerne. The included breakfast was very well done and plentiful. The convenience of having the refrigerator with provided labels so that we could store some food along with other guests was such a great idea. Additionally, they had a Vending machine for soft drinks wine, beer and then coffee and tea was available 24 hours a day. Lovely quaint hotel would certainly recommend it and stay there again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness
Certral and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Charlotte Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was delightful. Super convenient for the station and the boat pier, 5 mins walk max, and from the main old town. Breakfast lovely and fresh, with a lounge area for all day use and bringing your own food back to eat (great when trying to save a bit of money and not eat out every day!). Friendly staff who made me feel really welcome. If I'm back in Luzern, I would definitely stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel located close to the train station, ferry boat and the lake. Lovely restaurants in the area and great food
Stayed 2 nights in Sep 2025

6/10 Okay

Bobbie

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was awful cheap and worn down
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine, Anthem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful upgrade! So convenient to everything. Very clean 😊😊😊
Stayed 1 night in Aug 2025

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel the staff and room were excellent
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Room without AC in the hot summer, hard to sleep. Great location, nice coffee/tea room, good breakfast. Friendly staff.
Room without AC.
Stayed 1 night in Aug 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

The hotel is in a great central location with plenty of restaurants and activities very close by. My only negative was no AC but they usually don’t have the heat we experienced while there. Breakfast was nice and the staff was very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath towels were paper thin. Would not suggest staying in summer as rooms do not have air conditioning. Staff were frien dry lunch and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

YEOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the train station
Stayed 1 night in Aug 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025