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Hotel Central Luzern

3.0 star property
VIP Access

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Photo gallery for Hotel Central Luzern

Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing
View from room
Property grounds
Point of interest
Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Mt. Rigi
    ‪2 min walk‬
  • The Swiss Path
    ‪3 min walk‬
  • Chapel Bridge
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Single Room (Cosy)

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Noble)

Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Noble)

  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room (Cosy)

Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Cosy)

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Double Room, 1 King Bed (Noble)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Double Room (Cosy)

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Central Luzern

Lakefront hotel with free breakfast and bar/lounge
A bar/lounge, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a fridge in a common area and tour/ticket assistance.
Hotel Central Luzern offers 46 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Chapel Bridge and 5 minutes on foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
all were fine
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our two night stay here. The staff were very helpful and friendly. The hotel is so convenient to everything to see in the old town. We could walk to everything and could pay to park the car in a space at the front of the hotel during our stay. This was a much cheaper option to the nearby parking stations. They also had a service to have clothes washed and returned same day at a nearby laundry which was very helpful for us. Would definitely stay again if I visit Lucerne again
Stayed 2 nights in Nov 2024

8/10 Good

Noureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights. The room was little smaller however very clean property with excellent breakfast. It is walking distance from the train station and walking distance from old city!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and very helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel the location was exceptional and walking distance to all locations!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff. Good breakfast. Clean room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jordan

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Breakfast included was a major plus!
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Imelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Clean, comfortable, nice room. Staff are friendly, hospitable, accommodating. Excellent location, short walking distance to train station, attractions, shopping, restaurants. Will highly recommend to friends and family.
Stayed 3 nights in Oct 2024

10/10 Excellent

Si Jia Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Property was pretty near the main station. Really convenient. There are lots of food options and supermarkets nearby too. Left my scarf in the room when i checked out. Managed to get it back when i went back to collect my luggages.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great. Booed it at the train station 10 min before walking over and they were expecting me. Checkin was smooth and staff friendly. They offer feee bus passes but I didn’t need it. Loved the location, close to old town. Loved the free coffee and water 24/7 and the dining room open to use. We sat and ate dinner that we’d gotten for Take away. My only complaints are having to lock myself in and out of my room with a key every time. And the hairdryer was awful- having to hold a button down to use it; it was impossible. I’m a hairstylist and can use Most any hairdryer- but this was virtually unusable. I’d recommend changing it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient
Nice hotel perfectly located to see the sights. Comfortable room but the only think was the bath towels are like sand paper…
Stayed 1 night in Oct 2024

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Paola

Stayed 4 nights in Sep 2024

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very very small with even smaller bathroom, but the service and convenience out way the size. We basically are in our room to sleep and shower, and it was perfect. Breakfast was substantial and if you want to bring in food at night easy accomodations with refrigerator,microwave and all utensils needed to eat within the bed and breakfast.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
CentralLuzernQQ
The price was too high based on room quality and the amenities was poorly equipped, but cafeteria was homey.
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge, Indialantic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location. Very friendly and helpful staff. Room was good size (European standards) and updated. Very satisfied with bathroom and shower. Room was very clean on arrival and housekeeping did an excellent job with daily cleaning. Great breakfast. Nice lounge area - including outside terrace - to relax and enjoy BYO food and drink. I will definately stay here again when visiting Lucern.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracy, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice
The front staff was very friendly and helpful in me getting my delayed luggage from the airport. The room was clean and nice. Breakfast was good and the location is very convenient for the train station.
Stayed 2 nights in Sep 2024

8/10 Good

WARREN

Liked: Cleanliness, staff & service, property conditions & facilities
Near to the train station. Convenient for food except the breakfast buffet just not worth the money
Stayed 2 nights in Sep 2024