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Hotel Luzernerhof

4.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Luzernerhof

Interior
Point of interest
Bar (on property)
Lounge
Triple Room | In-room safe, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Hertensteinstrasse
    ‪1 min walk‬
  • Lake Side Promenade
    ‪3 min walk‬
  • Bourbaki Panorama
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Single Room | In-room safe, free WiFi, bed sheets

Single Room

8.2 out of 10
Very good
(12 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(50 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Classic Penthouse

Classic Penthouse | In-room safe, free WiFi, bed sheets

Classic Penthouse

7.0 out of 10
Good
(2 reviews)
  • 70 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Hotel de la Paix

Pet-friendly
Free WiFi
Breakfast available
Housekeeping
4.2 out of 5, Very good, (897)
The price is €144
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Hotel de la Paix

About this property

Hotel Luzernerhof

Boardwalk/promenade Lucerne hotel in Old Town Lucerne with a 24-hour front desk
A bar/lounge, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel Luzernerhof offers 64 accommodations with espresso makers and a safe. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Luzernerhof's great location. During your stay, you're just a quick walk from Hertensteinstrasse. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Bourbaki Panorama and 5 minutes on foot from Lion Monument
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Luzernerhof offers its guests a terrace, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Regina Bar – On-site bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 237 out of 569 reviews" "
Rating 8 - Good. 211 out of 569 reviews" "
Rating 6 - Okay. 75 out of 569 reviews" "
Rating 4 - Poor. 29 out of 569 reviews" "
Rating 2 - Terrible. 17 out of 569 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
The bed and pillows were wonderful. Location was perfect!
Stayed 3 nights in Oct 2024

8/10 Good

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom were clean and comfortable, nice bed and shower. Airport shuttle service free for pick up but not for drop off. $5 per person. Restaurant was extremely overpriced, even for Switzerland. We walked out and went across the stress to the pizza place.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

4/10 Poor

Neema

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room wasn’t ready at 4.30 despite 3pm check in so disappointing
Stayed 2 nights in Oct 2024

6/10 Okay

Naazil

Liked: Cleanliness, property conditions & facilities
Clean but not as spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuda, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Responsive staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jesus

Stayed 1 night in Oct 2024

8/10 Good

Chng Woei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very conveniently located near train station and attractions like Chapel Bridge, Lion monument, Lucerne Lake and the shopping streets (all within walking distance).
Stayed 2 nights in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was exactly what I expected and the staff were super helpful when I was in a crisis, going out of their way to help me
Stayed 2 nights in Sep 2024

6/10 Okay

Krystsina

Travelled with partner
Liked: Staff & service
The property is very old and room as well. The breakfast is very poor, not a lot of selection and most of them are cold. But close to the boardwalk and it is a very convenient.
Stayed 1 night in Sep 2024

8/10 Good

Mauricio, PEMBROKE PINES

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception lady at front desk VERY rude upon check in Sunday at 3pm and rest of the evening!
Stayed 1 night in Oct 2024

6/10 Okay

Scott, Prole

Travelled with partner
Liked: Cleanliness
Aside from the hotel being average, no complaints about the hotel itself, or the staff. The rooms were nice. Clean. Roomy. The bathrooms were clean and roomy. The only downfall I had was during booking. I booked a room on the incorrect date several months in advance. I immediately realized and tried to contact hotel. Out of good faith, I booked my room for the next day. They would not refund my night. Said it was policy. I talked to several other hotels around, all of them agreed that was less than par. Just be careful when booking with them. Lesson learned.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 1 night in Oct 2024

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks outdated on the outside, but inside it is newly renovated and very nice in the rooms. The lobby and lounge areas are still in an old fashion that is really nice.
Stayed 1 night in Oct 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the penthouse. It has older flooring but the rooms were great and bathrooms remolded! Comfy beds. I really enjoyed the older style. Very clean. Almost 360° view from the balcony around the flat. If you are a large family or two couples, it’s a great older space. Kitchen, living room and a dining table.
Stayed 1 night in Oct 2024

8/10 Good

HARPREET, flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice stay, great location. Bus is 5 steps from the entrance. Nice common room with tea, coffee, water 24x7. Nice breakfast.
Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Cleanliness, staff & service
Close to HB
Stayed 2 nights in Sep 2024

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot.
Great location, great value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled room. Close to train station and in old town area. Good value for Lucerne. We would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Han

Liked: Cleanliness, staff & service
This property locates at the center of town which offers easy access to historic sites and shopping, dining options. The building itself is old and a bit rundown , however it does not compromise the cleaniess of the room .
Stayed 2 nights in Sep 2024

2/10 Terrible

kerri

Stayed 2 nights in Sep 2024